| Question: |
Good day, I need to install 1C-Bitrix: Web environment and 1C-Bitrix: website Management\" as amended by the Small business |
| Answer: |
Hello. we can install you the web environment. you will have only one site? web okruzenie does not Ustinovka other sites except for bitrix |
| Question: |
Yes, only one |
| Answer: |
the Request is sent to the administrator. you ustnovit on the server web environment. Your domain should work with servers, now the domain from the server is not running. specify the DNS or ns1.vps-dns.info. IP:78.46.29.249
ns2.vps-dns.info. IP:138.201.183.98 or ip 138.201.183.118 |
| Answer: |
the server is installed on bitrix web environment the most recent version |
| Answer: |
bitrix web environment installed. |
| Answer: |
You want to move your website? For this we need a reference to the backup created in bitrix admin panel or access to the adminpanel |
| Question: |
Not to deploy a clean version of the template Key for the edition of ”Small business”:S16-NA-1XIG56HQY4LOGCQF |
| Answer: |
please wait. |
| Answer: |
on what domain? your domain is not working server |
| Question: |
Domain http://tetan.com.ua/ |
| Answer: |
please wait, we now need pereustanovit server under this domain |
| Answer: |
site is up the username and password equal to your login and password ftp, if you need the server 138.201.183.118 , bitrix username and Your password ssh root 138.201.183.118 mjhgftrd45y67ji |
| Question: |
Thank you |
| Answer: |
thank you for contacting the technical support |
| Question: |
Good afternoon once again, as we now get into control panel ispmgr? To install the web environment the Bitrix she was available at https://138.201.183.118:1500/ispmgr |
| Answer: |
you have Bitrix environment, it has no panel. on the isp so will not work |
| Question: |
Good afternoon. You need to restore the backup site from the cloud. How does it perform? Because installed Bitrix environment, and we have no access to. |
| Answer: |
Hello you need to go to the website, the menu eserine up and run vosstanovlenii site from its admin panel |
| Question: |
There is no possibility since the site is not working. You need to use restore.php |
| Answer: |
you have already installed website? |
| Question: |
Yes. After upgrading the kernel Bitrix error occurred. You must restore from a backup. But we have no access to control panel and ftp, because the site was originally installed by your staff using Bitrix environment. |
| Answer: |
we have established the website, we have Ustvari Bitrix environment we have downloaded the file http://tetan.com.ua/restore.php |
| Question: |
Thanks for the help.How do we get access to FTP, database and Bitrix environment? Because addresses, logins and passwords that were originally assigned, now is not working. |
| Answer: |
server address 136.243.158.18 root parlol sent to your mail for ftp access you can use the bitrix username and password your account |
| Answer: |
what are the settings you indicated are vosstanovlenii? file configurei you specified the following $DBHost = \"localhost\";
$DBLogin = \"bitrix0\";
$DBPassword = \"T2EQZN}7!2Kl-I&vD6TN\";
$DBName = \"sitemanager0\"; |
| Question: |
Thank you! |
| Answer: |
ok
|
| Question: |
Good afternoon.Trying to restore a site from backup. The parameters of the database connection that you specified above does not work. Writes:\"MySQL connect error!Access denied for user `bitrix0`@`localhost` (using password: YES)\" |
| Answer: |
Hello. utonet please change their Livs? vosstanovili do you the website the last time? |
| Question: |
It has the autocomplete passwords on your server. This time we install the website on a temporary server. But first the installation and configuration of the site made you, so we have no source data access. The above does not work. |
| Answer: |
We do installation and website settings. installation is performed automatically by means of the installation script. Ask about what time the server is it? |
| Question: |
We need to roll back backup of the site on a different domain for development. The site on the main domain don`t want to touch. Maybe on your hosting there is a possibility? |
| Answer: |
Specify the path to the site folder and the database name. |
| Answer: |
to Specify which domain |
| Question: |
Have already figured out. Sorry to bother you. |
| Answer: |
Thank you, that appealed to customer support. |
