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the website mmlegal.am not working now, worked yesterday ,not now , dropped the ASP settings ,didn`t help , please solve this problem |
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Hello. did You do any changes on the website? |
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no, you complained ,I saw really didn`t work ,a factory data reset ASP |
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please Wait. |
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ok |
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http://www.mmlegal.am/robots.txtэтот the file opens , and ASP can`t run and gives a 500 error |
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? |
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what version of ASP Strom hosting? what trebuetsya for site work? |
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yesterday worked on 4.0.30319.36366 , today is not working, the server should run default.asp file |
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something you changed and after this Onet work? you yesterday that we decided but not announced what did |
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the website does not open without www , but with www is loaded without problems , I in settings changed to redirect to www,and all |
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and then something changed? |
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nothing |
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the problem is checked |
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Is there any news? |
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? |
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not yet managed to solve the problem, we check the |
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Sorry, can you say what`s the holdup? Yesterday to change DNS records everything worked. |
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you changed the password? plesk does not support simple passwords |
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No, I did not change any password.The password for plesk is the original. |
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there is no iznachalniy. we see that you have changed the password. also something you Manalo in the panel with the result that disabled ASP we have included all now rebootet. please describe the changes you made |
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Neither can you log in plesk what you changed? |
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we vyslali You access data in the mail |
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Does not work. Can you check? \"Error: You have entered incorrect username or password.\" |
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And in addition changed DNS records? |
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no change |
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Can send the data to access, which is 100% correct? |
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Details sent to [email protected]
|
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OK thanks, I changed the password on plesk when the original site was still working.Password: Uz~HV2%%q0 |
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and in the panel to change settings ASP? |
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Yesterday dropped by default. |
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but he was not included was |
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My colleague just checked on another Windows hosting, so everything works by default, even nothing had to be changed. http://resetwin-001-site1.itempurl.com/ |
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now why you removed it? |
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just disabled the asp ,I thought the conflict was with asp net and asp and resonant included |
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you again disable asp? zaidie in your panel and vkluchaet it. check the version be sure to do it |
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included |
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what did you change? still worked, we saw a working website. |
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I just turned off and turned on ASP , I always checked and the site did not work,,,you keep in mind today what changed ? or yesterday |
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today the site worked. after we have included You asp you off. no error nothing yet again you have not begun to change something in the panel. why did you do it and what exactly are you doing? |
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When he worked? I did not notice that. |
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I didn`t change except for the disable-enable ASP |
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the website rabotal after we hisprevious error in nastrojkah asp and reported Wimob. the website worked. then you wrote that the site where the works and the site of rabatti stopped, instead of the website was a 404 error. we asked You for. IPrice you removed the files you said again promenyali nostrike panel |
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Can re-fix, nothing else will touch it))) |
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the request sent to the administrator. |
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If you want I can throw the original files? |
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the Question referred to the administrator, wait for amp. |
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Just in case uploaded to /httpdocs. You can then delete. |
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. |
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what you downloaded? please nothing Yong touch, in the morning, the website was working , once your changes rabatt stopped. what did you change? |
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I turned off and turned on ASP and all if you could decide, problem , you can now ,if not difficult ,I will not чтоto to change when you solve the problem please write me if if will work ,I will thanks , thanks for understanding |
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here you wrote ever that site is already running |
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what about passwords? once again you changed them? please kindly not to change anything while working admins on the server |
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No, I changed only the password for plesk and sent you the password 4 hours ago, but now can`t even go into my account |
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Details sent to [email protected]
yet nothing change please |
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But I just changed the password to one with which the site worked the day before. OK not going to change anything, but please You have to understand this already lasts 3 days. Or decide or say that the problem is not solved and we will think what to do next. Please do not repeat that in the morning he worked. The site stopped working yesterday, after changing the NS records. |
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the site was working this morning. we checked out and told You post your message Message#:33 | date:20-07-2017 11:45
My colleague just checked on another Windows hosting, so everything works by default, even nothing had to be changed.
http://resetwin-001-site1.itempurl.com/ the site has been 404 error |
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I`m not going to argue with you who is to blame and what to blame. Solve the problem PLEASE. This should be done as early as possible. |
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We decide from what You have provided to us. |
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Files fine. As written earlier, my colleague installed it on another hosting. There it worked immediately without any configuration. Below is a link to this website.http://resetwin-001-site1.itempurl.com/ |
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as your colleges have installed it on other hosting? |
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this server works on ASP.NET included by default ASP.NET threw the files to the domain directory and all |
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the site have a database? |
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https://member3.smarterasp.net/account/loginformusername: [email protected]: bobol2016http://resetwin-001-site1.itempurl.com/the username and password from another hosting where the site works without problems |
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database is stored in the file as I did you ,so did they on the same hosting , just threw the files to the domain directory and all site works there , you have no |
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Root directory>httpdocs>Admin>santa>santa.fskбаза is stored in this file ,but the base is nothing to do with ) |
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there Gruga panel and there is no information about nastrojkah unfortunately. you can provide ftp access? |
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FTP Login Ftp address: ftp-eu.smarterasp.net Ftp username: resetwin-001 Ftp password: bobol2016 |
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Any luck? |
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not yet problem solved |
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OK, Thanks in advance. |
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Sorry, got news?, the patience of our partner is about to expire))) |
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unfortunately we have not yet managed to solve the issue. we can recreate your account on the server? |
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Unable to migrate mailboxes? |
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where? |
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If you recreate the account, what will happen to the mail? |
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she removed |
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but you have the same domain and mail server are not working, there should not be letters |
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The post office is open. And there are letters |
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save them, because if you recreate the account they lost. we can also create you accounta friend to our server and to customize the site there |
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Then just create on another server, I keep writing. Thank you. |
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Can remove, I saved them all. |
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Just make the NS record is not changed, we have this whole bureaucracy. |
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just categorically impossible. what would the website rabotal from the new server need to change DNS. you saved the mail and we can re-create the website on the server? |
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Yes |
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please Wait. |
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OK. Thank you |
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Sorry, but when we know the results? |
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now be re-created account. next, we upload the files from your archive on the server |
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OK |
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The same? |
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Yes. we will notify about the result . please wait |
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Skagit please you it`s now on the box [email protected] message? sent a test script http://mmlegal.am/test_mail.asp asp scripts work. utochnyat please what are the main features of your website. it require special modules or special version? the website has a database or not? |
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y which language is written the website? have a properly executed scripts always have the header <%@ Language=VBScript%> this is for VB or <%@ Page Language=\"C#\" EnableViewState=\"true\" ClientTarget=\"uplevel\" ValidateRequest=\"false\" %> C# |
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http://mmlegal.am/under_construction.asp here`s an example script works |
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here is another example of asp management http://mmlegal.am/1.asp |
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Sorry but I`m not great at ASP.NET. But you`ve already established a job? |
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Base. httpdocs > Admin > santa > santa.fsk |
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utochnyat , you tell your coworker already perennial website. he also endured database? |
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Yes, it works this base, which is in the archive.On the box [email protected] the test message is not received. |
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very strange. you said earlier that you have a website with rabotal www / now? then you said that something fixed on the site. WASMA way or something about tokoyo |
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Sorry it was my colleague, I didn`t touch anything and don`t want to touch))) |
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then, if I am not mistaken your colleague also solve the problem with 500 error. he wrote what fixed it. we checked the website but we don`t know how it works. ask again to see your colleague. |
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I asked colleagues, he said that after your fix, the site started working for www. It is only included in the splash site to work without www.(the panel has that option) that`s all he did. And about the another hosting, so there he did not do anything in the long run. Threw the files into the newly created directory, and unzip everything. |
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strange, we have several times recreated the account and zarouali files. certain scripts work.t the website |
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To resolve this problem without changing the application: Click Start, click Administrative Tools, and then click Internet Information Services (IIS) Manager.Double-click your computer name in the left pane, and then double-click Web Sites.Locate the Web site and directory that houses the ASP application.Right-click the application site or directory, and then click Properties.Select Home Directory, and then clickConfiguration.Click Options, and then click to select the Enable Parent Paths check box.Click OK two times. |
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already solved,a colleague has already solved ,just had to look at the log files,beware ) |
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OK |
