| Question: |
Good afternoon. On a domain *.*.* not working mail to accept emails. The letters do not reach. To send all is going well. |
| Answer: |
Hello. check the box and kakyu error you get when sending to it |
| Question: |
there is no error. letters go, but the box does not come. *.*.*.*.* |
| Answer: |
as You check the mail? |
| Question: |
send a test email. It does not reach. |
| Answer: |
no, as you check the box? |
| Question: |
as I said, the mail * does not come with ** numbers. if it is than it will help. |
| Question: |
now check via http://**.**.***.**/webmail/. |
| Answer: |
email does not come to all email at this domain? or specific boxes? |
| Question: |
use it well |
| Question: |
I checked two of *. don`t get it. Can check out the rest |
| Question: |
admin*.*.* today still worked. |
| Answer: |
please create a test, only with normal password |
| Question: |
* yesterday was the letter with the check does not come. |
| Answer: |
Thu GRT changed on the server? |
| Question: |
Created. Comes. |
| Question: |
Nothing. not changed |
| Question: |
You second month doing server migration. We`re not doing anything. |
| Answer: |
please Wait. |
| Answer: |
provide access to a test box to test. |
| Question: |
*.*.***** |
| Answer: |
the problem is checked |
| Answer: |
please Check now.
|
| Question: |
again email is not working. on all account.waiting for * months upgrade msql. don`t do anything. with days ** ago ceased to receive letters \"*\" |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
please describe the problem with mail read more |
| Question: |
not working. all email accounts. no out comes. about **.**.don`t know what You are interested in read more |
| Answer: |
how and where are you trying to send mail. The domains on which it is configured. Where you have directed domains? |
| Question: |
example: send from your browser on behalf of admin*.*.* at *gmail.*. coming, that is coming from the browser are working while looking at incoming \"Mail for Windows **\". from this program went back does not reach.that is, no incoming emails in the mailbox \"admin*.*.*\". even in the latest spam email from **.**.****by analogy with other mailboxes. them **.there are accounts @*.*.*, them *. they are somehow somewhere configured. but if it works admin*.*.*, with them, too.began again when trying to run my application on mysql version upgrade. something bekapa account(as explained)else: send from your browser from \"admin*.*.*\" to the address \"*.*.*\". there and back it!!!!!thus sent from the browser from ***@gmail.* admin*.*.*. nothing came. like this? |
| Answer: |
You can send mail to the service mail-tester.com ? you need to go to the site e, and otparit email to a test box. after czego to Ngati - to check and put the link in the ticket |
| Question: |
test for You to create:*.*.***** it is not adelaides something I`ll try |
| Answer: |
Send the link of result. |
| Question: |
https://*.mail*.***** |
| Answer: |
please Wait. |
| Question: |
https://*.mail*.*** this is the admin with*.*.* |
| Answer: |
please Check now.
|
| Question: |
https://*.mail*.*-****no way. have you sent it to **:** email ***@gmail.* admin*.*.*. it never came.something about updating DNS write. tomorrow. looked at the page \"Manage domains on a VPS\": domain *.*.* why two IP addresses. they are different from all the others and shown in red. why? |
| Answer: |
add all your domains in the menu - upravlenii domains vps and show them the DNS ns*.vps-dns.info IP:**.**.**.***
ns*.vps-dns.info IP:***.***.***.** |
| Question: |
The IP I ordered. DNS was registered.now a mail server on a different IP: http://**.**.***.**/webmail*mail*. that is different. is this normal?on the tab \"Domains\" DNS from *.*.**.****.**.****.*. why?email is not working!!!!technical support - where are You? |
| Answer: |
**.**.***.** this is the ip of Your server. utochnyat Thu OU You different? inform what is expressed in the non-functional mail. mail runs. with your server mail is sent |
| Question: |
different IP from Your domains. it is clear now. what this may be. Why different DNS for *.*.*?Right. post and went, as I wrote. mail does NOT COME with external boxes. |
| Answer: |
please Wait. |
| Answer: |
all domains to the server ip only **.**.***.** you get the error when sending mail? |
| Question: |
no. she arrives at the requested address. and instantly I see in mail for windows** |
| Answer: |
the Question referred administraion, wait for amp. |
| Question: |
for the third month. to expect? how much?read the correspondence in this ticket. The ENTIRE, please. I gave You ALL the information required. Wait and hope for a beneficial cooperation |
| Answer: |
please Check now.
|
| Question: |
make me a mail. WHAT AM I PAYING THE MONEY? |
| Answer: |
Hello. what is your problem with mail? |
| Question: |
something that worked.emails admin*.*.*. only in the browser.*.*.* the mail arrives.*.*.* mail does NOT come. look in the browser.can`t receive mail in the \"post for windows**\". what settings need to prescribe? |
| Answer: |
domain marka-m.com.ua from your server is not running you have it incorrectly configured. dig marka-m.com.ua
; <<>> DiG *.*.*-RedHat-*.*.*-**.el*_*.* <<>> marka-m.com.ua
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: *****
;; flags: qr rd ra; QUERY: * ANSWER: * THAT AUTHORITY: *, ADDITIONAL: *
;; OPT PSEUDOSECTION:
; EDNS: version: *, flags:; udp: ****
;; QUESTION SECTION:
;marka-m.com.ua. IN A
;; ANSWER SECTION:
marka-m.com.ua. **** IN A **.**.**.***
marka-m.com.ua. **** IN A ***.***.***.**
;; AUTHORITY SECTION:
marka-m.com.ua. **** IN NS*.vps-dns.info.
marka-m.com.ua. **** IN NS*.vps-dns.info.
;; ADDITIONAL SECTION:
ns*.vps-dns.info. **** IN A **.**.**.***
ns*.vps-dns.info. **** IN A ***.***.***.** why you wrote these ip in the domain settings ?
marka-m.com.ua. **** IN A **.**.**.***
marka-m.com.ua. **** IN A ***.***.***.**
your server ip **.**.***.** only this ip must be specified. ip of DNS of your domain have nothing to do , only serve to work the CSN. I`m tragity, we`ll fix it so please what is expressed \"only in the browser.\" ? privedit error you see if works in your email client |
| Answer: |
now coligny updated DNS of domain marka-m.com.ua and will work correctly, and the domain and its email. please wait |
| Question: |
yesterday/day before yesterday(read the ticket ABOVE) YOU have REQUESTED to register the two IP page domain control. I did it. what the hell is going on? YOU have ALL rights do and do not engage in formal replies. |
| Question: |
why only for this domain to this IP **.**.***.**? |
| Question: |
this IP will not work. so I once again and began to write. now the website put |
| Answer: |
not for this, but the absolute best for all domains. all domains on your server with the ip rabotaut**.**.***.**? this is the ip of your server we didn`t tell You to specify ip **.**.**.***? ***.***.***.** You probably misunderstood us. it was only about DNS ns*.vps-dns.info IP:**.**.**.***
ns*.vps-dns.info IP:***.***.***.** this is a DNS server no domain the DNS server is ns*.vps-dns.info IP:**.**.**.*** the DNS server is ns*.vps-dns.info IP:***.***.***.** this is the ip lyc servers not site , not domain and DNS servers. some registrars require that you specify the ip of DNS servers, so we always provide complete information. You have incorrectly panalee the misunderstanding arose. narabotu mail also is not simple, we barely managed to detect it because it does not concern the server. the cause was in the features panel VESTA in collaboration with integrated antivirus. this problem has been solved and should not be repeated. |
| Question: |
what now? change in the panel **.**.***.** for all domains?none of known to me and available to me registrars does not allow to make IP |
| Question: |
or can prescribe correctly for all domains on the VPS? |
| Answer: |
you now have nothing to do. it should work. perhaps the domain marka-m.com.ua nainokanoka to wait obnovlenija DNS. |
| Question: |
*.* also not working |
| Answer: |
it has the same problem. you acatalasemia ip Yes, please. don`t touch anything with the domain z-strelec.com |
| Question: |
http://*.*/ not working |
| Answer: |
same problem fixed |
| Question: |
ask again: all domains must be **.**.***.**?yesterday I changed Your blessing on ALL domains. now they one by one fall. although it asked only about *.*.*. why it had been prescribed two IP domain - **.**.**.*** 136.***.***.**. as now |
| Answer: |
You were only following * add the domain in the billing panel in the menu domain management VPS * the website domain Registrar to specify DNS ns*.vps-dns.info IP:**.**.**.***
ns*.vps-dns.info IP:***.***.***.** no ip you indicate should not simply register DNS and all. no sastranegara on the DNS server, you produce not have to. just to add dromen in the billing panel why did you added the ip in the DNS Manager? that nobody asked You to do , only * - add domain billing * change DNS to ns*.vps-dns.info
ns*.vps-dns.info nothing to do |
| Question: |
how to write. and fulfilled. I`m not stupid and understand what went wrong. I repeat the question written above. what about other domains? to change the IP address? yourself change at all? why on *.*.*. was prescribed two IP domain - **.**.**.*** ***.***.***.**? |
| Answer: |
Inform what domains you have added \"wrong,\" we`ll check and fix that |
| Question: |
**** |
| Question: |
https://*.* |
| Question: |
from the first to the eleventh \"wrong\". but the first was. and he somehow still **.****.**.****.*. why? |
| Answer: |
added nepravilnosti just remove and add again. more to do nothing. |
| Question: |
They are not incorrectly added!!! they are floored at Your request.again. first YOU added when you transfer to VPS. it is necessary to change? why does he have different DNS?why delete? can the Manager fix it?*.*.* it is necessary to change the IP and DNS? |
| Answer: |
they added wrong. to fix you need to delete and re-add and all. you don`t have to change any ip/ you Onet no one said to change the ip/ DNS only. all Thu dobavleno wrong just delete and add again. this reset problem |
| Question: |
Why won`t You answer the question? at least I`m trying to understand You.*.*.* was registered by You the following IP:**.**.**.*** ***.***.***.**thus, this domain of DNS:**.****.**.****.*.Why? must be changed to the following:?**.vps*.**.vps*.* |
| Answer: |
us ip is not prescribed. the only ip that is prescribed when you add a domain in the menu domain management vps is the ip of your server DNS ns*.binar***.net
ns*.binar***.net this is a DNS hosting servers ns*.vps-dns.info
ns*.vps-dns.info this is a dedicated DNS DNS serveropt that specifically proektirovania this menu and vozmognosti domain control You. previously, You had no possibility to control the domain and You now have full control of Your domain DNS ns*.vps-dns.info
ns*.vps-dns.info the ip You do NOT touch at all. just add the domain and all! |
| Question: |
Good afternoon. Here again is the mail domain *.*.*View please. Could it be because of our transfer to another server. |
| Answer: |
Hello. opossite problem show more please |
| Question: |
Not on the same domain no mail. Where are the accounts? |
| Answer: |
what kind of account is it? please describe the problem in detail, citing specific data |
| Question: |
There is not a single e-mail account in the control panel Vesta.Apparently when you transfer servers you them to a new tie. What other information you need.The number of accounts on all domains?I don`t remember them. |
| Answer: |
postponed only sites, we could not migrate e-mail accounts because we do not know their passwords. You need to create them on the new server. |
| Question: |
But what about the information on old accounts? |
| Question: |
if you transferred the site, we had to reschedule and mail. This is also part of the site. Them people work. That means you can`t transfer the email accounts? and as before were transferred? |
| Answer: |
email is not part of the sites, we do not know passwords of the mail accounts. create accounts on the server and we will transfer a file of mail messages |
| Question: |
How do I create the accounts when I don`t know the password. And what accounts also. access to the old email I have. Informed when you transfer nobody put. you year transferred sites. is that bullying another? |
| Question: |
I have a user on your site, and not system admin. The intricacies of migration, and other server settings I do not understand. |
| Answer: |
will notify the list of mail accounts that you use we will create a random password and mail transfer. then you change the password for them in Your dashboard. |
| Answer: |
includes the previous VPS https://**.**.***.**:**** username: admin password: *QXwG*TjMZ |
| Question: |
All accounts except domain *.*Or you need to write out a list? |
| Answer: |
Yes a list is necessary, so that nothing is missed |
| Question: |
Now I have no time to do list. Please transfer until all accounts domain *.*.*The rest of the list I will provide later |
| Answer: |
please Wait |
| Answer: |
please Check Moved mail to marka-m.com.ua [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] all password edcAS#*** |
| Question: |
Why shows. *MB. On disk? |
| Answer: |
the data pane are updated with the delay, check in the mail |
| Answer: |
please Specify whether you want to migrate all mail, or You specify a list. the fact that you now exceed the size of the disc on your rate |
| Question: |
a list check. thank you for access to the old wastes exceeding the size of the disk is like? before migration was threefold safety. check |
| Answer: |
According to your tariff plan, size discove space You have is **GB occupied on the drive is now almost ** GB |
| Question: |
a list of non-migrated mail accounts:*.*.*.*.uaadmin*.*.*it is in the account * |
| Answer: |
please Wait |
| Question: |
that is, You copy from the old server to the total end limit? cool. move normally and delete the excess. the account shows * * * * freely.by the way on a previous server I had no access to the server backup, now I finally see the amount of backup from your hosting account, and there * * * free.that is, I do not exceed. just backups will not be because there is no place |
| Answer: |
Mail is moved, check please Delete unnecessary data, or change the rate. Now the disk size as to rate VPS* clicking on this rate also in the two will increase FTP drive and perimetry your VPS. |
| Question: |
the result of verification by admin*.*.*:send it from the browser to ***@gmail.* emails reach.return from ***@gmail.* admin*.*.* comes. the problem recurs. incoming mail not working.the rest is not checked, the last time the situation was the same on all mail accountabili removed. although you do not answer the questions. I don`t see where I don`t have enough space |
| Answer: |
you get the error when sending mail altern-energy.com.ua ? and how you check it? |
| Question: |
no error, just somewhere away. check the box in the browser.also Outlook at setting produces an error: \"log on to incoming mail server (**): could not find mail server. Check the server details for your account.\" and when sending and when receiving.I repeat: the bug is not the first time. please look and resolve |
| Answer: |
specify how you configured Your outlook |
| Question: |
I can`t yet. set up as shown in the West:Account: admin*.*.*Password: ****** hostname: vps.*.*.*: ****: *: *hostname: vps.*.*.*: ****: *: *passwordWebmail*URL: http://***.***.***.**/webmail/ |
| Question: |
browser to http://***.***.***.**/webmail/ emails too, don`t they DNS Manager found in the section \"IP settings\" address 78.**.**.***. why doesn`t he ***.***.***.**? |
| Question: |
visit * this ticket is written:\"narabotu mail also is not simple, we barely managed to detect it because it does not concern the server. reasons were the features of the panel * in collaboration with integrated antivirus. this problem has been solved and should not happen again.\" |
| Answer: |
your DNS servers ns*.vps-dns.info IP:**.**.**.***
ns*.vps-dns.info IP:***.***.***.** and your server ***.***.***.** check work email |
| Question: |
about the ip I remembered.checked *.*.*. leaves(see sent to the browser) comes to ***@gmail.* . incoming no |
| Answer: |
you Can specify the data box to check? |
| Question: |
* this is a ticket:Check paraluiscuniculi mail *.*.* ...*.*.*...all password *#***other likely passwords have already been replaced, so don`t offer |
| Answer: |
the Problem is checked |
| Answer: |
please Check now.
|
| Question: |
good afternoon. the problem with the post is not solved. Mail does not come |
| Answer: |
please Wait, the Question is sent to the administrator. |
| Answer: |
please Check now.
|
| Question: |
test letters came. While tested on the same domain. But I think it was a common problem |
| Answer: |
this problem |
