| Question: |
Hello. What are the sites I have |
| Answer: |
Hello your sites were highly contaminated grassilli spam here are examples of viruses vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? Ss **:** *:** lsphp
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:b.ru/wp-content/themes/time/data/xyermqws.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:st.ru/wp-includes/Requests/Proxy/jjfkslmq.php
vadikbah ****** *.* *.* ****** ***** ? Ss **:** *:** lsphp
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? R **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
vadikbah ****** *.* *.* ****** ***** ? S **:** *:** lsphp:ent/themes/pixel-linear/includes/cnxafzvy.php
virus in many sites. we have done a full scan account let caxl with the ip you will be working we will open You the access and provide a validation report. |
| Question: |
Yes, I have the VPN enabled, so I can`t tell you from what IP. I think that someone has access to my account and your computer? |
| Answer: |
sites can imediatweet through which was infected. to know your ip you can go to the website *ip.ru |
| Question: |
I`m at work. Probably won`t work then go to the hosting. And in the evening the house will look and let you know. And while it is possible to make the sites work? And that is the exchange of links to curse began |
| Answer: |
see, if we open access there is a great risk that validity powlett black lists of search engines all the cost of advertising you will simply lose. you need to clear the sites from viruses. |
| Question: |
So what to do then me? |
| Answer: |
Need to clean the sites from viruses. |
| Question: |
And how to do it? I have never experienced. You can recover until the job is not the infected sites? I watch almost all viruses with themes * If it is remove it help? What are the ways out of the situation? |
| Answer: |
Viruses in many sites. We did a full scan of the account. Tell Your ip with which you will work, we will enable You and provide a validation report. |
| Question: |
You already told me that. What my next steps should be? After you provide me the audit report? |
| Answer: |
you must procedurestep to eliminate the problems indicated in the report. remove viruses, eliminate vulnerabilities. then change passwords and dalla to check and improve the security of sites by rekomendowane developers site engines |
| Question: |
Do you have specific recommendations how to eliminate viruses? This is done by some program or what? Do you have Eugene, Oleg ? They always explain everything perfectly. |
| Answer: |
Yes, all this information is in the report. |
| Question: |
**.***.**.** |
| Question: |
**.***.**.** |
| Answer: |
Access is open to you. |
| Question: |
In the control panel? A report where see? |
| Answer: |
the Report in the root account, download it on your local computer. |
| Question: |
What`s the name of the file? |
| Answer: |
at the very root of AI-BOLIT-REPORT-__-******-**-**-****_**-**.html |
| Question: |
I have downloaded, there pieces of *** vulnerability. As they are now poudalyat, manually? |
| Answer: |
you will use isotopy any substantial way. try more scripts service virusdie, they seem to have been the script treatment. |
| Question: |
And when it all turned out? Yesterday? What is particularly dangerous virus there? What was the impetus for the test sites? Is this for new sites? |
| Answer: |
viruses have long been. but yesterday was activity on the sites, we proverili and found a new |
| Question: |
And which sites the activity was yesterday? |
| Answer: |
we have brought You the links with viruses. but the same is absolutely at all |
| Question: |
I removed slowly. Hooked Virusi. But before that manually something removed from the site http://*.*/ and it stopped working. Can we back him to roll back? |
| Answer: |
it is now impossible. did you do a backup? |
| Question: |
no. Removed unused topic. Like this one *.*wp*.php |
| Answer: |
then you need to change the subject |
| Question: |
So I`d be happy, only the admin can go, and how to do it on the hosting and make the theme active - I don`t know. |
| Question: |
And the theme on which website, I didn`t touch her. Maybe it`s not the topic I deleted, and what that file is important affected? |
| Answer: |
download the theme you used from the site of the original |
| Question: |
Initially I you have hosting set up a website on WordPress. Different topics tried. One of them and put. She now is *.. So maybe that`s not the topic, but something else was removed |
| Answer: |
posmotret file error_log in the site root |
| Question: |
I`m trying to install on one of the sites Virusi. Here is what they write to me - As you can see the file http://*.*****.php is not available. Please follow these recommendations.***. - p.*. https://*.*faq*./... Maybe it`s a hosting I does not do it? |
| Answer: |
now open access only for your ip |
| Question: |
So how do I script * to install? |
| Answer: |
please Check now.
|
| Question: |
Everything works, thank you. But now I`m at work and I go through ** minutes. It is unlikely that all will be able to cure. I`ll be home hours later * and will come already with another Ah-PI. Might make sense until you disable access, and enable using * hours? Or nothing bad will happen for * hours? |
| Answer: |
for * hour amout to happen a lot |
| Question: |
Well, turn off while if not difficult. |
| Answer: |
ok &*; |
| Question: |
Please tell me. In which folder I have to throw Virusi for website http://*.*/ ? And whether you need to throw Virusi in the logs folder*mail* ? Or just the root folder? |
| Answer: |
Hello the folder for the domain you can find in menu - additional domains the folder logs, mail tmp ssi you will not get outside access. but just check they are not interfere |
| Question: |
http://*.*/ is not a subdomain and the main domain. I don`t see where its folder is |
| Answer: |
folder of the main domain - public_html |
| Question: |
Open access please Virusi to set and check |
| Answer: |
opened |
| Question: |
Checked and treated all the sites. What to do next? |
| Answer: |
change passwords, and build dopolnitelny protection plan in accordance with your cms |
| Question: |
The passwords for the admin? And where they can be changed? |
| Answer: |
in adminco website. the password of administrator. |
| Question: |
Is it possible to restore from backups the two sites - *.* and http://*.* ? And they don`t work now |
| Answer: |
the request sent to the administrator. |
| Answer: |
unfortunately this backup has no |
| Question: |
And you do make backups or have to do yourself? |
| Answer: |
a Backup of the database made every day, the backup files once a week. |
| Question: |
I * the site is not working. They seem to work well but in admin area I can not go and something is wrong with them. Already went into phpMyAdmin, changed the topic of sites, it is still something wrong with them. *.* and *.* Please tell me what the problem is and what to do? |
| Answer: |
did You do any changes on the website? |
| Question: |
Well, Yes. Yesterday I manually deleted some viruses, and then using * tried, but it seems with these sites could not work. With the rest everything went fine. That is the subject manually removed unused *.*wp*.php Maybe even some small files., pictures. I like not touched. |
| Answer: |
give a link to the page where you can see the problem |
| Question: |
I mean? Sites some trimmed and the admin can not go. Here`s an example http://*.*http://*.*lipova-**/ Maybe clean cache? But I`m with another browser came - the picture is the same. And admin can`t log - writes a redirect loop is Detected. |
| Answer: |
https://tools.pingdom.com/#!/ckJiiz/http://g-pub.EN posmotret whether those files are marked in red |
| Question: |
wp*.*.*=*.*.*wp*.*.*=*.*.*no. There is just wp*.*.jswp*.*.* |
| Question: |
It is possible to .* this is all about? |
| Answer: |
red pomescheny some style files, if not then it is because of this nearestobjects website |
| Question: |
So what to do then me? To create these files which are not? |
| Answer: |
you will not while in to create them.need the originals |
| Question: |
So what to do then me? |
| Answer: |
upload the original theme files |
| Question: |
so not in the subject matter. I went into phpMyAdmin, changed themes sites, Themes, variety, and the result is one. So it`s not in the theme styles, but in something else. |
| Answer: |
please see the link test. there are specified reasons - otsustama file. try switching the theme so to test |
| Question: |
In phpMyAdmin I changed the subject to another again. The same result |
| Answer: |
check to test which files is not enough |
| Question: |
Still .* there was a problem. There in the first place was something else written. I changed on both sites to correct .* from here https://*.*.*hosting*cms*cms and all perfectly worked. |
| Answer: |
ok |
| Question: |
Hello. But I then again, why sites don`t work |
| Answer: |
Hello .again mass mailing of spam. we now check the account for viruses , provide You access and report |
| Question: |
How soon will you finish it? |
| Answer: |
You have a large account, the scan is still going. we immediately notify you. |
| Question: |
And problems with one website or several or all? |
| Answer: |
if the infected one website that problem with high probability it can be with all the spam was from =/home/vadikbah/italiya-dost.ru/wp-content/uploads and /home/vadikbah/g-pub.ru/wp-includes/rest-api/endpoints this is not the first notice to You, why don`t you take action? |
| Question: |
I cleaned everything with Virusi a week ago. On *.* do another set |
| Answer: |
report AI-BOLIT-REPORT-__-******-**-**-****_**-**.html in the folder of the account |
| Question: |
What I have to fix them if virusby only * times you can use? |
| Answer: |
can do manually based on analysis report |
| Question: |
Please tell me, what kind of file I have /*mail*.*.* |
| Answer: |
This is a system file |
| Question: |
To go there not worth it? |
| Answer: |
of course Not. |
| Question: |
And look at me in the Manager of files is *.* is *.*.*.* Which one is correct and can I delete the second? |
| Answer: |
No, impossible. Such is the nature of spanel, adding additional domain it creates a subdomain of your main domain. |
| Question: |
And here is the file. Kind of shows that there`s a virus. It can be edited ?*.*wp*.php |
| Answer: |
srvnet if it`s in the original distribution site |
| Question: |
Small viruses a lot was cleaned up, the themes in the sites have removed unnecessary plugins. But I think the main problem with these two sites http://*.*/ and http://*.* At both sites there was a virus in the *images*.php In the file *.php was a lot. While all other sites *.php empty completely. |
| Answer: |
we`ll check again |
| Question: |
One more thing. At these two sites *images*.php.*although on all other/*images*.RRmin whether to rename them to *.php ? |
| Answer: |
all files .suspected either a virus or infection |
| Question: |
And this file *.php to edit it? It is for all sites same or different? Is it possible just from another site to get this file and replace these two sites? Or there is still hard? |
| Answer: |
sorry but we do not know what is the function of accesson.php the new report of the scan is located at the root wapego account, you can view it please |
| Question: |
Here in this folder . You can edit IT at all? /*/.* |
| Answer: |
this cart. the basket is cleaned to menu - file Manager |
| Question: |
Well, I like everything absolutely cleaned and cut. Can now websites work fine? |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
access you polnostu open |
| Question: |
Thank you. And there, it turns out fine cleaned? No viruses? |
| Answer: |
we can check again |
| Question: |
Hello. I see that sites like hacked into. How to check and how to protect yourself? Can make the entrance only from one PI? Or does not help? Borotsa tired already.. |
| Answer: |
Hello canadiske your sites? |
| Question: |
Yes, they are all totally infected. Pieces sites * WordPress and * Jumla. He, like all the other sites in the root appeared on the * new file *.php*.php and *.php Or they have been, they just changed yesterday. And so to all other sites. Plus those folders that codes link exchanges (Maynlink and others) in these folders have lots of new files are most likely viruses. They also changed yesterday. And one website (http://*.*/) actually received a message in Google webmaster that there is an owner change. It is the confirmation code in the root placed your. By the way, you can monitor what it was Ah-PI? Or codified ? |
| Question: |
User *gmail.* designated resource owner http://*.*/. |
| Answer: |
the access logs available to You in the panel menu - neopentane ldoge access. download a full backup of your account, we will personagem your account and you have to clean the sites and upload one |
| Question: |
where are the access logs? Can`t find it. and where the access limit? |
| Answer: |
Where exactly You want to restrict access? |
| Question: |
Yes, I want to spend a little time to clean them thoroughly and close the hole, so that nothing more fell. Exactly how the viruses fall you can? And if you try the website for yourself to renew and put in the root of the website code, so the hosting have access? How close is everything? |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
that`s it for a thorough cleaning is suitable only option offered to us. full wipe, account and zagruzka only cleaned sites |
| Question: |
And please tell me. Here`s an example website ***.* I filed it weeks * ago. While in the site root full of files with some strange names and the date of the change from **** this is such **mxwg**.php But **** year, the site did not exist. I clean new template put in ****. How could it seem that these files in August or November **** year changed? |
| Answer: |
just one infected site on the account that the attacker got access to all the other |
| Question: |
I meant the date. As it may seem that the file changed in the * * * * if the site itself appeared in the **** only? |
| Answer: |
this action viral script uploaded to the website |
| Question: |
I virusi addressed. Here`s what they suggest you can do if you install it on your VPS or Dedicated server module * ISPmanager*https://*.ispsystem.* or component **** cPanel or Plesk*https://****.*/ Can this help? |
| Answer: |
this might help. tariffs on vps https://host-express.pro/tarif_vps.php you can purchase vps , migrate your sites and ustnovit module from Virusdie |
| Question: |
Not quite clear to me. For example, on Tariffs for Linux*VPS*VPS* my sites will fit? Or how it all happens? Does the number of domains? |
| Answer: |
the number of domains does not matter. matter if You have enough ** GB of disk space for the server and websites |
| Question: |
Well, considering that now use *-* gig, I think * stop* sites ***. The option is certainly very good. What else can you do? And if you now use the **** cPanel or Plesk*https://****.*/ ? |
| Answer: |
you will not be able to use them on shared hosting. |
| Question: |
Yeah. That is, either to carry everything on VPS and there to deal with viruses or delete your account, transferring websites to your local computer, to clean and load the new one? |
| Answer: |
Yes, this is the better option because the hosting you already tried to clean |
| Question: |
If I knew how to do it.. you Have no video tutorial or article? |
| Answer: |
to the coolant. yet, in development. |
| Question: |
But how can this happen? I need to start to make a backup so if something goes wrong, it is possible to recover? |
| Answer: |
Yes, make a full backup in the control panel and download it to the SBE on the computer |
| Question: |
CPanel files backup ? Or not there I look? I have not done this |
| Answer: |
Yes, that`s right. there select to create a full backup
http://ded**.net/ aid for use panel
|
| Question: |
So it will be a full backup one site or all? |
| Answer: |
All sites and databases. |
| Question: |
And as one site to download a backup? To even try to start how to do it and not screw up? At the panel is not very clear. Writing - Click on * (Daytime), * (Weekly) or * (Monthly) the backup file is to download a full system backup for a specified period of time, or click on located under the area You are interested in the link to download SQL backups* (Alias) or file Filter. - But I do not find that |
| Answer: |
the site consists of files and database. you can download the website files and database of the website by making its exports via phpmyadmin |
| Question: |
I`m really confused. See below to download a full backup of all the sites I need to go on the road - Full backup - click - Upload a full backup of the website - choose the Root directory??? Or - Backup accounts - Partial backups - Download a backup of the root directory is the root??? |
| Answer: |
Download a full backup of the website - select Root directory Yes. |
| Question: |
Clear. Now I just work, all the websites can`t load, only in the evening at home you can. And while I wanted one just the easiest to fix. To make a backup, upload to the computer and try to check and clean from viruses. How should I do that? For example the website ***.* There is only one or * articles and lose them in which case I`m not sorry. I have to go to file Manager and simply copy all the files on the PC itself, plus to copy the database of this site? Or is there another way? |
| Answer: |
You can also package the site folder to archive in file Manager and make a Expo database using pjpMyAdmin |
| Question: |
If you do a full backup of all sites - Upload a full backup of the website - choose the Root directory Is a backup of all your sites you have somewhere to be displayed, or I to your PC to download need? |
| Answer: |
after a backup is created, download it to Seben on the computer |
| Question: |
I understand that. Wanted to know you have backup as well, or will only be stored on my comp? |
| Answer: |
after creating a backup upload it to the SBE on the computer that he would not have taken place on your account |
| Answer: |
you Have in the panel will create a file and you smozhete to download it. If you don`t udalie it will be available to you. We have backups that you created, not stored. |
| Question: |
Okay, thank you. And if you do backups and download files one at a time, as you say, is to zip the site folder to archive in file Manager and make a Expo database using pjpMyAdmin... But I don`t see how in the file Manager you can zip the site folder in the archive..? |
| Answer: |
there is a button - compress |
| Answer: |
Create zip archive |
| Question: |
The compact now button I see, but when I just click on the site, then it ceases to be active. Only when clicking on some folder, it becomes active again. That is to shrink from the whole site does not work, and only gradually by folder. Or I something not so do? |
| Answer: |
which makes sense because you can only compress a folder |
| Question: |
Therefore in order to make a backup of a certain website, and he stayed with you - this feature is not available or it is not enabled. I only can download this website to your computer, and you hosting can only do a backup of all your sites? Do I understand correctly? |
| Answer: |
the site consists of files and database, the server does not know which site belongs to which database, hence the concept of \"backup site\" for the server does not exist |
| Question: |
Clear. I`ve found that there is a great plug-in *. Maybe he can help? |
| Answer: |
We are not familiar with it. I can try. |
| Question: |
Good evening. Please tell me how to recreate account I to sites to slowly drag them in parallel cleaning. I mean, can I create another account, so I down sites pull, but without deleting the old ACC? I would start with the most simple of sites and moved there but to other sites while I was working on the old account ? And then didn`t really know how to clean them. And for let`s say days * about Akka worked in parallel |
| Answer: |
Yes, you can register exitinction. if dumaete that will cope Zha *days create a test |
| Question: |
And then the same test can be translated in usual pay? And another question. On your computer to clean up home sites, I what better antivirus to use? Need something special for sites, like giggles? Or a normal suit like Dr. Web or Avast? |
| Answer: |
use ibolit for windows https://www.revisium.com/ai |
| Question: |
Yeah. And another question. I have several sites with only a few articles. In principle, they probably can just hang it up, and the domain name be transferred to the new account and there in the panel to create a WordPress website from scratch on a new one? To set a different template and all..How to do it better? |
| Answer: |
don`t understand |
| Question: |
Example.. http://*.*/ He is about six months. There articles **. I have these ** articles copy his ward. In the new account, make a website on WordPress pre-installed, attach domain *.* Then put or the template that was on the website(after its cleaned) or a new template. The article throws out a word and all... |
| Answer: |
aioenu in this voprosam we do can not tell because it is directly from the word we do not work |
| Question: |
Yeah it doesn`t really matter, though ward himself off, at least in Notepad, though where else.. Just the article in text version retain. But on a new account, make a website from scratch with the same domain name. And then on this website article cast from saved. By and large the article do not matter. Will the site work correctly, if I`m on a new account will create a new site on this domain name? |
| Answer: |
the account will have to create on another server |
| Question: |
On another server you have? Or it`s impossible? . You can simultaneously on the new Akka to create a website, and old to delete? |
| Answer: |
on another server we have, it is possible |
| Question: |
Well, let`s do that, I will sites to win in this way. And half of their sites so you can re-create from scratch. |
| Answer: |
please wait. |
| Answer: |
then register an account for sites |
| Question: |
Created a new account *, and there already unsubscribed you. |
| Answer: |
ok |
| Question: |
In the future, then from there I will write |
| Answer: |
ok |
| Question: |
Is it possible in this account to prohibit the mailing of letters? In General, I basically don`t use it. |
| Answer: |
the newsletter but phishing is not. and the complaints you have had on phishing. the Kreoma that the site of infection creates a burden |
| Question: |
Disable newsletter please yet. I`m already part of the site will take. How phishing works? This is the type of my sites, what are invitations to non-existent links or malicious? Or what? |
| Answer: |
phishing is a criminal offense. if your website used for phishing, then suitblasiutle. you know what is phishing? |
| Question: |
Well, vaguely. Type with my mailing sites go and ask for passwords and access, and then steal them. |
| Answer: |
phishing is a imitation of another page to collect sensitive data, password or registration data |
| Question: |
So how to suppress this for my sites? This is the same type of mailings? You can prevent all kinds of messages to send? |
| Answer: |
this will not save you from phishing. it is impossible to keep the infected website. |
| Question: |
so how it works? What side sites for phishing I did not understand. Let`s say my website is infected. And he is used to substitute this any site ? Or what? |
| Answer: |
if the site saradin the hacker can upload you phishing page. |
| Question: |
Clear. Well, I have almost all of the sites simple and content at all nearly enough. Only * * thing will be hard to cure. And a question, can the virus penetrate into the new site if I where the pattern change? That is, in the template what free can to hide ? And if so, how to avoid this? Pattern to test at once? |
| Answer: |
it all depends on how we got a virus the first time. if the problem is in the engine, then the pattern of the floor Onet depends, perhaps you have already had the template with the virus or |
| Question: |
And the time when it all began you can find? |
| Answer: |
already there |
| Question: |
And please tell me in which folder are all the articles that are posted on the website ? In phpMyAdmin ? and then what? |
| Answer: |
all articles are in his wordpress database |
| Question: |
Please tell me. Can`t login to admin area http://*.*wp*admin takes Me to http://*.*wp*login and nothing works |
| Question: |
And so on all sites is a redirect to wp*login |
| Answer: |
Hello. You need an additional window autorizatii to indicate: log as admin pas: boss after that You have the authorization in the admin area. |
| Question: |
This is not what you are saying. I enter everything in additional field log: admin,*: normal boss go to admin panel and I got thrown out in wp*loginПлюс to everything when I enter my address, if you press Forgot password, it shows that the address is unknown. |
| Question: |
looks like the sites are trying to steal |
| Answer: |
if you click on the link \"Forgot password\", then otobrazhaetsya form for recovery: https://www.screencast.com/t/P*jhq*uM Specify login details in the admin so we can check. |
| Question: |
For example, the website http://*.* I go to the Database, and there in the table wpqa_users , * any person with unknown passwords. |
| Answer: |
passwords in database are stored encrypted. |
| Question: |
Sorry, jumped the gun, thought it was admin and the virus was stolen.. . Like part can go, but those that do not work http://*.*http://*.*/Writes that the host is unable to process the request |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Please tell me. The website http://*.*/ I can`t figure out which of the two websites I edit on the hosting? I have the right side of the file Manager website http://*.*.*.* is the website http://*.*. Likewise with databases I Have a database vadikbah_wp*** website http://*.*.*.* is database vadikbah_wp*** which is tied just to the website http://*.* Now why is the site not working, I wanted to see what was there and correct, but can`t figure out which of the * sites and * DB need to do it? |
| Answer: |
Hello. you can see what base uses the site by opening the site configuration file |
| Question: |
So I have a * configuration file. And folder http://*.*.*.* in folder http://*.* Accordingly, one configuration file uses a database vadikbah_wp***, and another database vadikbah_wp*** |
| Answer: |
In each site folder with one file configuration which defines the connection settings to the database, view them, and You will understand what the database uses what site. |
| Question: |
What I have on the website http://*.*/ articles do not open at all. If I do something, whether from a virus? |
| Answer: |
proveriat the presence of the file .htaccess in the site root |
| Question: |
Already checked and edited. Was like this# BEGIN WordPressRewriteEngine OnRewriteBase /RewriteCond %{REQUEST_FILENAME} !-fRewriteCond %{REQUEST_FILENAME} !-dRewriteRule . /index.php [L]# *WordPressРќРѕ is unfortunately not helping |
| Answer: |
check that would be to upload all files |
| Question: |
Something can`t login to admin area http://*.*wp*login.php Works like normal, but when trying to log in to the admin panel says Page unavailable Site. * * still can not process that request. HTTP* *** |
| Answer: |
Provide data to validate the input: address, username, password. |
| Question: |
http://*.ruadmindWWW***** |
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What changes did you made on site? |
| Question: |
I don`t remember. Maybe some spam files removed. Alternatively, if it is difficult to restore the entrance to the admin, can night this website on another ACC transfer. That is, to move only the domain name and database |
| Answer: |
Hello.
please Check the rights for folders and files.
the Law must be just *** files *** folders. Law *** is prohibited and does not require
In the file .htaccess should not be of type php settings php_value, php_flag. php is running as cgi and make these customizations in the php files.ini .
Error You can see in the control panel, the error Log
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| Question: |
File .* I did as here https://*.*.*hosting*cms*cms advise for WordPress . In the error log among *** the last errors. How to check rights on folders and files? |
| Answer: |
the problem occurred after editing the file? |
| Question: |
No. I just had it fixed, but it didn`t help. Might not bother and just night domain on the new Akka to register and connect the old database to it? I`m still all sites will win there. Or the problem may just be in the database? |
| Answer: |
ok |
| Answer: |
not Quite clear what you want and where to migrate. |
| Question: |
I can see why. I already * site moved. On your other account on your other server. There will create a website from scratch on WordPress with this domain, and then connect the old database with all the articles from that account |
| Answer: |
ok |
| Question: |
Why I`m asking. Theoretically, it can be an issue in the Database that I`m in admin area I can not go? And if the DB problem, I`m on the new server could then go to the admin panel. Or usually it`s problems with the website files? |
| Answer: |
unfortunately we do not know. You can do a restore in spanel in section MySQL Databases, it can correct the error in the database. Also check the presence of the specified user and password. |
| Question: |
And which column to see the user and password? |
| Answer: |
the Entry is in the table *_users |
| Question: |
And password change where in the database? |
| Answer: |
what engine website* |
| Question: |
Please tell me, I have a website http://*.*/ were sent spam. I only domain name transferred to you to another server, and all files and folders of the site will create a new one. The question is are examples of link through which the spam was http://*.*/*************************.*http://*.*/**********************.*and many others. The question is, if I`m on the infected account will only take the Database of the site and will transfer it to a new account, these broken spam links will also be in the Database? And if so, is it so the database move? |
| Answer: |
If a site is contaminated, verxnie code is in files not in the database. For reassurance can open the DB file in a text editor and make proverku on such a link. Or You can do it in phpMyAdmin. |
| Question: |
Hello. And I have something http://*.*/ not working. *.* *** *handle*. |
| Answer: |
please Wait.
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| Answer: |
Hello. you Have no index file in your website folder. Pump it. Rights to files only ***! |
| Question: |
And how is this file called? *.php ? |
| Answer: |
index.php or index.html depending how is made your website |
| Question: |
Please tell me. The website http://*.*/ First, I can`t go to the admin and the password is not restored. Writes that an unfamiliar e-mail box. Secondly, I went to the database of this site * and there is still a lot of any folder *. * Written - *****************************And siteurl*http://*.*.* What would that mean? |
| Answer: |
Hello where you can`t log in? describe the problem in more detail. just do not forget that you have recently been very much saradin website. you have corrected it? |
| Question: |
I can`t go to the admin area of the website http://*.*/ . My password has always been there, go. Also can not recover the password because if you push to reset the password, and I enter the address of the administrator ******@mail.* it says that this e-mail is unknown. Besides when I looked the Database of this website (*) it is different from Databases of other sites. In this database there are plenty of any folder *. In the folder * is written - *****************************And siteurl*http://*.*.* After these folders are normal folders, the database of this site. They`re all fine. What would that mean? |
| Answer: |
Hello. How can we check the entrance to the admin < / span>http://about-cats.ru/? Provide access details to check. |
| Answer: |
when the problem occurred? |
| Question: |
I go weeks * did not go, maybe to check it is necessary nothing, as today I have a website on another server will take. Just wanted to know, could be that the database was hacked? In this database there are plenty of any folder *. In the folder * is written - *****************************And siteurl*http://*.*.* After these folders are normal folders, the database of this site. |
| Answer: |
Try to rename the table name and check the operation of the website, if impact then rename back. |
| Question: |
Hello. Please tell me, I have one of the sites the viruses attacked. I bought it a few months ago. Can I make another account on your other server and there you will help me to expand this website in the form in which it was I immediately after purchase? And this accordingly, I will remove |
| Answer: |
Hello You Have archives of the site and database, at the time when you purchased it,.? |
| Question: |
Everything is there, but can`t say about viruses. Maybe they already were, and maybe clean the site was. It is the Doctor`s test probably can on your computer the archive site? |
| Answer: |
you Can just replace the files on this account, immediately order the virus scan in the Billing system |
| Question: |
Yes, on this account, and the rest of the sites infected. I gave most of it transferred to another account at another your server and gradually migrate all of. But this website is afraid to move there because I have a suspicion that he might be already infected when I bought it and could infect all the other sites here. Accordingly, I want to transfer to a separate account so he can`t infect other sites if anything to see over there |
| Answer: |
Well, create a test account, expand it there, and apply for the virus check in the Billing system |
| Question: |
Please tell me. I moved the website http://*blog.*/ on another account, you and another server. How do I know which server is active? On this server or on the new? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded**.net/helphost/tracert.htm |
