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Question: Hello, in the faq you said:> Hello. We can provide You with a 3rd level domain of the form Yourname.Domain.a free web host. To do this You need to contact support with a request to provide domain. Domains are not available for sites with adult content and systems of the SAR .On the server there is a site in a folder public_html_kantianaДля it has already procured the domain name (eng.kantiana.ru), but there is no possibility to configure.Can do domain 3rd level (to site just to show people)?Thank you very much!
Answer:

Hello.

Your test domain: ukrdis.testv1.erahost.ru

Question: Unfortunately the website at this address does not open. That should be the site folder public_html_kantiana (not the main site account)
Answer:

for the folder domain ukrdistest.erahost.ru

Question: After moving with https://IP on https://IP name ukrdistest.erahost.ru stopped working
Answer:

we`re fixing it now but will have updated DNS

Answer:


please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket

If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm


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