| Question: |
Yesterday I paid for hosting and a website already night not available.. |
| Answer: |
Hello. your account has sent spam. You were sent notification that you responded to it and we had to take extreme measures.
on your account when checking for viruses.
NOTE: quarantine is disabled! set quar_hits=1 in conf.maldet or to quarantine results run: maldet -q 073115-1946.451113
FILE HIT LIST:
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/image/data/TOVAR/OPS/PKP/Teko/xml.php
{CAV}Php.Malware.Mailbot-1 : /home/stelsdv/public_html/image/data/TOVAR/OPS/PKP/session.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/data/TOVAR/Opovechenie/Inter-m/object.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/data/TOVAR/Videonablydenie/Kronshtein/ajax.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/image/cache/data/TOBAP/datchiki_ohran/Rubezh/themes.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/cache/data/TOVAR/СКУД/kontroler/start.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/cache/data/TOVAR/СКУД/Kabel/cache.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/cache/data/TOVAR/Registrator/config.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/image/cache/data/TOVAR/OPS/Opovechateli/Impuls/test.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/cache/data/TOVAR/OPS/datchiki_poqar/cache.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/image/cache/data/TOVAR/option.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/cache/data/TOVAR/Video/Cameri/Novicam/Ulichnie/alias.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/cache/data/TOVAR/Video/Cameri/Jetek-pro/Modulnie/JTM-1540DN-B4/javascript.php< br />{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/cache/data/TOVAR/Videonablydenie/Akssesuar/ini.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/image/cache/data/TOVAR/Videonablydenie/Kamera/Jetek-купольные/files.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/image/payment/user.php
{HEX}php.nested.base64.534 : /home/stelsdv/public_html/admin/controller/logon.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/logon.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/model/localisation/return_reason.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/model/shipping/by_total_percent.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/model/checkout/voucher_theme.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/model/setting/setting.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/language/russian/product/dump.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/language/russian/affiliate/tracking.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/language/russian/module/bestseller.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/language/russian/payment/authorizenet_aim.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/language/russian/payment/pp_express.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/language/russian/payment/twocheckout.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/language/english/account/edit.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/language/english/account/voucher.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/language/english/total/coupon.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/language/english/shipping/parcelforce_48.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/language/english/affiliate/logout.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/language/english/module/admin.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/language/english/payment/pp_standard.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/view/javascript/jquery/superfish/js/gallery.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/controller/account/password.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/controller/information/options.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/controller/product/manufacturer.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/controller/affiliate/tracking.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/controller/affiliate/password.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/controller/checkout/checkout.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/controller/module/whoisonline.php
{CAV}PHP.Trojan.Uploader : /home/stelsdv/public_html/catalog/controller/module/affiliate.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/controller/payment/moneybookers.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/controller/payment/google_checkout.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/catalog/controller/payment/free_checkout.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/vqmod/install/ugrsr.class.php
{CAV}Php.Trojan.StopPost : /home/stelsdv/public_html/system/library/document.php
You need to check and clean the site. change all the passwords and all the preventative measures |
| Question: |
And now the site will not be included until cleaned of viruses?! To pay everything was OK and it is located on your server,so a virus on it.But these files are working. |
| Answer: |
you as the site administrator, take responsibility for your website. You are required to monitor the relevance of the website scripts , periodically update, to prevent installation of templates and plugins downloaded from unreliable sources. on the server with hundreds of accounts, thousands of sites, and cracked your srachit the problem is either in the website or in your computer . the spam was sent 31-07-2015 You were sent notification that you for some reason ignored. |
| Answer: |
also, You regularly were sent notices earlier. here are the viruses found on your account until this
/home/stelsdv/mail/stelsdv.EN/stelsdv/new/1389210029.H655501P591075.duna.hostven11.EN,S=99119: Suspect.DoubleExtension-zippwd-15 FOUND
/home/stelsdv/mail/stelsdv.EN/stelsdv/new/1389158639.H524604P639839.duna.hostven11.EN,S=99282: Suspect.DoubleExtension-zippwd-15 FOUND
/home/stelsdv/mail/stelsdv.EN/stelsdv/new/1389367892.H350115P313075.duna.hostven11.EN,S=98909: Suspect.DoubleExtension-zippwd-15 FOUND
/home/stelsdv/public_html/image/data/Shema proezda/title.php: Php.Trojan.StopPost FOUND
/home/stelsdv/public_html/image/data/Shema proezda/SVplus/session.php: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/data/TOVAR/SKUD/Elektro klych/sql.php: Php.Trojan.StopPost FOUND
/home/stelsdv/public_html/image/data/TOVAR/OPS/Ohrannie izvechateli/Teko/user.php: Php.Malware.Mailbot-1 FOUND
/home/stelsdv/public_html/image/data/TOVAR/Videonablydenie/Kamera/ViDigi объективы/test.php: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/data/TOVAR/Videonablydenie/Kamera/Novicam/IP camerap: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/data/TOVAR/Videonablydenie/Kamera/Novicam/Novicam PRO/dump.php: Php.Trojan.StopPost FOUND
/home/stelsdv/public_html/image/data/TOVAR/Videonablydenie/Kamera/ViDigi/ViDigi кронштейны/help.php: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/cache/data/TOBAP/Address ОПС/footer.php: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/datchiki_pogar/IP Camera/PVI-Camera /stats.php: Php.Trojan.StopPost FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/Units питания/test.php: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/Istohnik pitani/Impuls/ini.php: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/OPS/Istohnik pitani/options.php: Php.Trojan.StopPost FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/OPS/Radiokanal adress system/Argys/error.php: Php.Trojan.StopPost FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/Kabelnai produkcia/Kabel sistem dla ohranno-pogarnoa signalizacii/user.php: Php.Malware.Mailbot-1 FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/Address ОПС/alias.php: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/Videonablydenie/Kamera/Etrovision /Etrovision уличные/list.php: Php.Trojan.StopPost FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/Videonablydenie/Peredatchiki videosignala/page.php: PHP.Trojan.Uploader FOUND
/home/stelsdv/public_html/image/cache/data/TOVAR/Videonablydenie/Optimus/UTP kabel/gallery.php: Php.Trojan.StopPost FOUND
|
| Answer: |
a vulnerability on your site, your website allows you to download malicious files to those folders, where nothing but the image files should not be. that`s what makes spamscript in the folder /home/stelsdv/public_html/image/data/TOVAR/OPS/Ohrannie izvechateli/Teko/user.php: Php.Malware.Mailbot-1 FOUND ??? why don`t you monitor your website? |
| Question: |
The website has been amended more than six months ago, with the exception of changes of goods, and the spam was only 31.07 as you write. |
| Answer: |
the spam was potamu that the site is infected. and infected on you for a long time. please take care of checking and cleaning of the site, access the site You have. also find out why, in the images folder was uploaded php scripts. check Lina administrators on the website, obazatelno change all passwords. no harm will also test two different anti-virus own computer. |
| Question: |
I`m not a computer genius and do not track a virus on the website, I posted it on your host and deal only with amendments to the goods and had no idea that it is sending spam. Where did this file have no idea, I never let it show. That`s just to my e-mail constantly falls stuff, that`s why you don`t care. And the virus is on your server and you like the track, unless it was impossible at once to remove it. And I want to humbly remind you that I still pay money to your organization and I would want that on your server the viruses were tracked and removed. As for the present, I can`t even go to my admin and see what`s there, and besides don`t really know how to remotely clear the program files except as manually. |
| Question: |
the site is not available. For whatever reason you downloaded the script I hardly understand. the rest I will try. |
| Question: |
But to do this I enter the admin area. |
| Answer: |
you as the site administrator are solely responsible for your website. we predostavlyaem You a place for a website, guarantee that it will work (if you do not break). monitor the site to conduct regular site updates. check out the website it`s your duty, not host. also, You referred regularnie virus notifications that you ignored that Konoe ends and led to the spamming. hosting is not obliged to clean your sites from viruses, it is the task of administaror website. from our side, we check all client files for viruses and provide reports. which you ignored. the antivirus is not 100% accurate. if you do not have enough knowledge to solve the problem, you can hire professionals for this. can recommend You for example http://www.revisium.com. you Have a website on a popular cms? all of these cms if they are not regularly updated is vulnerable to hacking , and each version has its vulnerabilities. you had to constantly slediti for this or hire a person who would be doing it. repeat, check and delete virov not solve the problem. although this was done for You, from hosting regular free. and if you ever have read the notice and did not remove it, you may have been able to solve, problemi more quickly and bezboleznenno. it is not enough just to load the site. you should constantly follow him. |
| Answer: |
upload the missing files from the standard distribution of the engine. download the archive of the website which you have installed and upload the file /home/stelsdv/public_html/system/library/document.php you don`t have one. |
| Question: |
for all the time it`s only one message from you about the virus from 1 August, I saw him two days ago when the site was not working. |
| Question: |
and where did he go? |
| Answer: |
and 31-07-2015 didn`t you see? and even earlier? |
| Question: |
and notice I did not delete. |
| Question: |
thank you for the advice. |
| Question: |
no, not saw, I fall a bunch of spam mail, I delete it from the pack, perhaps it got there. |
| Answer: |
we see that the site you have now doesn`t open because of missing files. in the error log we see that ostustvuet file /home/stelsdv/public_html/system/library/document.php he was infected. replace it with original from the distribution. after the launch of the website find out how to protect your site , you can contact the developer or the support forum. the Vulnerability of your website allows you to upload php files instead of images |
| Question: |
well, I`ll try it now. |
| Answer: |
ok |
| Question: |
recorded, not earned.. |
| Answer: |
now there is no file /home/stelsdv/public_html/system/library/weight.php if the site is not zarabotat and this time, open the site folder file error_log there will be an error for example [04-Oct-2015 09:29:48 Europe/Moscow] PHP Warning: require_once(/home/stelsdv/public_html/system/library/weight.php) [<a href=`function.require-once`>function.require-once</a>]: failed to open stream: No such file or directory in /home/stelsdv/public_html/index.php on line 29 which indicates that there is no file /home/stelsdv/public_html/system/library/weight.php |
| Question: |
OK |
| Answer: |
inform if you need help |
| Question: |
added this one, won`t open. You cleared the virus? |
| Question: |
still shows locked. Why this inscription goes, and not some other? |
| Answer: |
clear browser cache |
| Question: |
the result is the same |
| Question: |
after clearing the cache, account blocked, etc. |
| Answer: |
you have not cleared the cache, the site works http://tools.pingdom.com/fpt/#!/dtnDbE/stelsdv.EN |
| Question: |
hit the refresh and back button, there was a website with errors. |
| Answer: |
you have no file /home/stelsdv/public_html/system/library/weight.php |
| Question: |
I copied it, it is.. |
| Answer: |
and where do you see errors on the site? |
| Question: |
/public_html/error_log/public_html/admin/error_log |
| Question: |
there is here these /public_html/admin/language/russian/tool/error_log.php/public_html/admin/language/english/tool/error_log.php/public_html/admin/view/template/tool/error_log.tpl/public_html/admin/controller/tool/error_log.php |
| Answer: |
on the website. where do you see errors on the site? |
| Question: |
at the top in the admin hanging out here is the warning message: warning: mb_convert_encoding() [function.mb-convert-encoding]: Illegal character encoding specified in /home/stelsdv/public_html/system/library/request.php on line 34Warning: mb_convert_encoding() [function.mb-convert-encoding]: Illegal character encoding specified in /home/stelsdv/public_html/system/library/request.php on line 33 |
| Question: |
The site itself on my laptop does not open writes : ERR_CONTENT_DECODING_FAILED |
| Answer: |
replace the file to the original |
| Question: |
on the other computer opens, but when you enter the product or any categories, some \"hrabosky\" , something with the encoding, I read on the forum. |
| Question: |
I compared it to the original, like the same. now will change. |
| Answer: |
ok
|
| Question: |
nothing has changed, after replacement, is also a warning and crashes the error is unknown the symbol \">\" |
| Question: |
although the file didn`t touch anything.. |
| Answer: |
in what file? |
| Question: |
/home/stelsdv/public_html/system/library/request.php on line 33 |
| Question: |
screen to you can`t send |
| Question: |
on the other computer, open the admin panel without errors, i.e. there is no this error on my, but the site is still one of gibberish at the entrance to any place displayed correctly only the main page... |
| Answer: |
Try to clear the browser cache. |
| Question: |
already tried several times, but in chrome on my comp, nothing changes. Tried through Explorer, the main is loaded, and everything else is the same as on other computers. Try to go to the website and open any kategooria or goods, to enter any place encoding downed.. |
| Question: |
with my computer sort that out, but it`s nothing to look at and how to change it... |
| Question: |
cleared history for all time the error disappeared, began to show like on other computers. What to do with the encoding I`ll never know... |
| Answer: |
to clarify where you see the error |
| Question: |
the error never shows. Go to the site, the main page opens, and then going to any place shows some symbols ... |
| Question: |
try to visit the site and then in any category.. or product anywhere |
| Question: |
Sori, only in the category or product.. |
| Answer: |
I`ll check |
| Question: |
apparently some file over, and needs to be replaced, but what... |
| Question: |
and most likely in a folder directory or systems |
| Answer: |
the error files no longer have |
| Question: |
I also do not see, but the pages are not displayed. went to the site? |
| Answer: |
Yes, the feeling that page is ruined. you can regenerate? |
| Question: |
the original encoding was utf-8 but recognized as iso 8859-5 |
| Question: |
this error and pointed out the problem with the encoding |
| Question: |
don`t know how to peregistrirovat will tell you then probably can |
| Question: |
not once did not do this, what should I do? |
| Answer: |
than you edited the files? in panel edited by filemanger? |
| Question: |
now, nothing edited. |
| Question: |
and so through your website all done and in the files using your editor included. |
| Answer: |
so you ruined. you painevery encoding when you edit. the editor has to scramble the file. |
| Question: |
if not, what is spoiled? I only added the missing files. then got this error, I went and looked this file, then you recommended it to overwrite, which I did. Then tried, and there`s such chehorda. |
| Question: |
The default is UTF-8, I never even touched one.And that can be done now? |
| Answer: |
you only those files edited? |
| Question: |
opened watched the file request, and those who lacked recorded |
| Question: |
the encoding is not touched, as she was the default and remained, I wasn`t even looking in that direction, now I went and looked that there is... |
| Answer: |
where are the data in the file http://stelsdv.ru/нпп-стелс/система-мираж/series-professional/mirage-ge-rx4-02.html ? |
| Question: |
the original encoding was utf-8 but recognized as iso 8859-5..... I looked on another website habrahabr.ru/post/147843 to understand what the code is.. |
| Answer: |
specify where are the data on the page http://stelsdv.ru/нпп-стелс/система-мираж/series-professional/mirage-ge-rx4-02.html and similar |
| Question: |
not ready to answer...I don`t know what`s in it? |
| Answer: |
in this we see incorrect display of page |
| Question: |
and how you got it to go, I can`t get into any product, I have in all the pages, categories and products incorrect otragenie |
| Answer: |
You just what did some changes on the website? |
| Question: |
Yes, I wrote the php file.ini, it was not on the website, it specifies the encoding.. but it did not help |
| Question: |
I don`t see the file .htaccess.txt trying to write it and the editor says he is , but visually there, hidden somewhere? |
| Question: |
using file Zilla shows through your redactor, no.. |
| Answer: |
.htaccess - some ftp clients do not appear, hidden settings. |
| Answer: |
to see it in the editor you need to change system files at startup |
| Question: |
OK.. And about this trouble any thoughts? |
| Answer: |
Remove the php file.ini. |
| Question: |
now, and why? |
| Question: |
removed, it was no use. |
| Question: |
something with the encoding happened after aceski from viruses.. |
| Answer: |
where exactly did you find a problem with the encoding? |
| Question: |
I have sohranenie copies made through your service, but they are old, they can try. |
| Answer: |
you Can of course. Download them |
| Answer: |
You have a backup (archive) or have You downloaded the files? |
| Question: |
the backup archive .the tar for February |
| Answer: |
Upload |
| Question: |
OK |
| Question: |
will be a long time to boot, weighs a lot |
| Answer: |
what is the volume? |
| Question: |
25% |
| Answer: |
tell me how to load |
| Question: |
loaded. View pliz, if what happens and what thoughts are. I with your permission will retire, and then we have the time already to 22.00 suitable. And already tomorrow I will be in touch. Thanks in advance. |
| Answer: |
specify the name of a file please |
| Question: |
backup-2.15.2015_11-17-41_stelsdv.tar.gz it`s in the archive at the root is |
| Answer: |
your account is restored from a backup |
| Question: |
Good afternoon. Have you tried? Now the site is not working, writes here it: Fatal error: Call to undefined function mcrypt_create_iv() in /home/stelsdv/public_html/system/library/encryption.php on line 8 |
| Answer: |
what address you see the error? |
| Question: |
Good day! Now stopped working the other site. Stelsdv.ru |
| Answer: |
PHP Notice: Error: Could not make a database link (1045) Access denied for user `stelsdv_admin`@`localhost` (using password: YES) in /home/stelsdv/public_html/system/library/db/mysqli.php on line 10
[20-May-2016 07:30:40 Europe/Moscow] PHP Warning: mysqli::close() [<a href=`mysqli.close` > mysqli.close</a>]: couldn`t fetch mysqli in /home/stelsdv/public_html/system/library/db/mysqli.php on line 58 you the password of the database user me? |
| Question: |
Probably Yes, my Bong apparently to the new site, it (the base) I have not connected with ustanovke, and I re-entered. If he was not the one that had to change everywhere, in all the bases, or not? |
| Answer: |
the Password is set per user and not per database. You this user is used in all sites? |
| Question: |
YES. |
| Question: |
I don`t understand. And you ever did? The site now works. |
| Answer: |
ispravili You created the problem. you cannot change the password without changing it in the File configuration. we have added the new user. please be careful and check the sites after each move |
| Question: |
Well. Take into account. But I didn`t realize until the end that there may be more where this configuration file? |
| Answer: |
each engine is its configuration file. what is your cms? and always make a separate user for each database |
| Question: |
WHICH STOPPED WORKING OPENCART |
| Answer: |
the opencart files config.php in the site root and in the folder admin |
| Question: |
Good day! Suddenly stopped working the website. 508 generates the error. Panel says 20 processes and solid red indicator. How to reset? What to do? |
| Answer: |
Hello the problem You have created the script stelsdv 869422 0.0 0.0 450416 23248 ? S 20:22 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 872917 0.0 0.1 450416 36632 ? S 20:23 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 875836 0.0 0.1 450416 36632 ? S 20:24 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 880247 0.0 0.1 450416 36628 ? S 20:25 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 911629 0.0 0.0 437916 23700 ? S 20:35 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 912039 0.0 0.0 19980 336920 ? S 20:35 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 912567 0.0 0.0 337180 20260 ? S 20:35 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 912663 0.0 0.0 19980 336920 ? S 20:35 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 917436 0.0 0.0 26024 440236 ? S 20:37 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 917860 0.0 0.0 19984 336920 ? S 20:37 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 918880 0.0 0.0 19980 336920 ? S 20:37 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 919539 0.0 0.0 20256 337180 ? S 20:37 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 921247 0.0 0.0 26024 440236 ? S 20:38 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 921388 0.0 0.0 19980 336920 ? S 20:38 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 921792 0.0 0.0 19976 336920 ? S 20:38 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 923987 0.0 0.0 20256 337180 ? S 20:39 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 924060 0.0 0.0 20256 337180 ? S 20:39 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 924209 0.0 0.0 440236 26020 ? S 20:39 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 924331 0.0 0.0 19976 336920 ? S 20:39 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 924792 0.0 0.0 19972 336920 ? S 20:39 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 928172 0.0 0.0 440236 26020 ? S 20:40 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 930611 0.0 0.0 441248 27088 ? S 20:41 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 937491 0.0 0.0 19976 336920 ? S 20:44 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 937670 0.0 0.0 337180 20252 ? S 20:44 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 954994 0.0 0.0 337180 20164 ? S 20:50 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php stelsdv 960197 0.0 0.0 336924 20000 ? S 20:52 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 960910 0.0 0.0 336924 20000 ? S 20:52 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 961614 0.0 0.0 337184 20284 ? S 20:52 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 962933 0.0 0.0 336924 20000 ? S 20:53 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 963501 0.0 0.0 19996 336924 ? S 20:53 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 965895 0.0 0.0 20272 337184 ? S 20:54 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 965972 0.0 0.0 20268 337184 ? S 20:54 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 966232 0.0 0.0 19996 336924 ? S 20:54 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 966744 0.0 0.0 336924 20000 ? S 20:54 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 972910 0.0 0.0 441244 27128 ? S 20:56 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 981071 0.0 0.0 336924 20000 ? S 20:59 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 981266 0.0 0.0 337184 20276 ? S 20:59 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php disable it |
| Question: |
where to do it? |
| Question: |
I can`t neither get into the backend. Number of processes reduced to 5. |
| Answer: |
what kind of backend is it? |
| Question: |
atlasguard.ru, stelsdv.ru earned. |
| Answer: |
ok
|
| Question: |
atlasguard.ru - does not work. |
| Answer: |
the permissions on the file should be 644 or 444 but not 755 |
| Question: |
on which file? |
| Question: |
stelsdv.ru again stopped working. The number of requests again 20 |
| Question: |
on such index are |
| Answer: |
disable the website and check the visitor logs |
| Question: |
how to disable? |
| Question: |
And where to see logs? |
| Answer: |
the logs are in the folder access-logs or in the panel menu - neopentane the access logs access to the site adrtp toolko for your ip |
| Question: |
I looked, and there it is necessary to see? |
| Question: |
access to the site adrtp toolko for your ip? |
| Question: |
95.70.18.38 - - [11/Jun/2016:00:02:52 +0300] \"GET /webasyst/?action=count&background_process=1&_=1465559059372 HTTP/1.0\" 200 141 \"http://atlasguard.ru/webasyst/shop/?action=settings a\" \"Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.84 Safari/537.36\"95.70.18.38 - - [11/Jun/2016:00:03:52 +0300] \"GET /webasyst/?action=count&background_process=1&_=1465559063031 HTTP/1.0\" 200 141 \"http://atlasguard.ru/webasyst/shop/?action=products a\" \"Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.84 Safari/537.36\"95.70.18.38 - - [11/Jun/2016:00:03:53 +0300] \"GET /webasyst/?action=count&background_process=1&_=1465559059373 HTTP/1.0\" 200 141 \"http://atlasguard.ru/webasyst/shop/?action=settings a\" \"Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.84 Safari/537.36\" |
| Question: |
here is one line from the file. And there are a bunch of entries from the same ip. |
| Answer: |
95.70.18.38 is your own ip. |
| Question: |
Yes |
| Question: |
Yes |
| Answer: |
it was not a question |
| Question: |
here he writes .Resource Limit Is ReachedThe website is temporarily unable to service your request as it exceeded resource limit. Please try again later. |
| Question: |
ie 508 |
| Answer: |
potamu that exceeded the limit processes stelsdv 10566 0.0 0.0 337180 20144 ? S 21:26 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 10723 0.0 0.0 336920 19808 ? S 21:26 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 10759 0.0 0.0 336920 19808 ? S 21:26 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 18247 0.0 0.0 19820 336924 ? S 21:29 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 18248 0.0 0.0 19824 336924 ? S 21:29 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 18249 0.0 0.0 19820 336924 ? S 21:29 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 18250 0.0 0.0 337180 20140 ? S 21:29 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 18252 0.0 0.0 19824 336924 ? S 21:29 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 18428 0.0 0.0 337180 20132 ? S 21:29 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 19128 0.0 0.0 336920 19808 ? S 21:29 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 19211 0.0 0.0 336920 19804 ? S 21:29 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 26236 0.0 0.0 337180 20136 ? S 21:32 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 27157 0.0 0.0 336920 19808 ? S 21:32 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 27210 0.0 0.0 336920 19808 ? S 21:32 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 31102 0.0 0.0 19824 336924 ? S 21:34 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 31105 0.0 0.0 19824 336924 ? S 21:34 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 31106 0.0 0.0 19824 336924 ? S 21:34 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 31107 0.0 0.0 19824 336924 ? S 21:34 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 31740 0.0 0.0 337180 20128 ? S 21:34 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 34287 0.0 0.0 336920 19804 ? S 21:35 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 55847 0.0 0.0 337184 20148 ? S 21:44 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 0.0 0.0 55848 336924 19824 ? S 21:44 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 0.0 0.0 55849 336924 19824 ? S 21:44 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 55953 0.0 0.0 337184 20152 ? S 21:44 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 56613 0.0 0.0 19824 336924 ? S 21:44 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 56690 0.0 0.0 19820 336924 ? S 21:44 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 63462 0.0 0.0 337184 20152 ? S 21:47 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 64321 0.0 0.0 19828 336924 ? S 21:47 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 64344 0.0 0.0 19828 336924 ? S 21:47 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 69777 0.0 0.0 337180 20144 ? S 21:49 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 72576 0.0 0.0 19828 336924 ? S 21:50 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php |
| Question: |
I understood it. |
| Question: |
How to stop them, and where are they? |
| Answer: |
check the logs and determine why the processes. what did you change on the site? |
| Question: |
put here this shop.aboutshop.about displays the text on the main page of the store. An example of a standard code block shop.about the following: Welcome to \"{$wa->shop->settings(`name`)}\" \"{$wa->shop->settings(`name`)}\" - is a professional and beautiful template designed based on Twitter Bootstrap, professional development team. Why you should choose us: - Adaptable for smartphones and tablets (Bootstrap 3).
- free operational support and assistance in setting up shop.
- Regular free updates adding new functionality.
- 50 textures for background and 14 color schemes + color.
- is displayed Correctly in all popular browsers.
- Theme designed under WebAsyst applications (shop, website, photos, blog).
We have more than 7 years specializiruetsya in the creation, maintenance of Internet-shops. High quality and comfortable design suitable for any sphere of activity. From our side we guarantee quality support, regular updates to improve the visual and functional requirements. © \"{$wa->shop->settings(`name`)}\" Kopirovanie settings |
| Question: |
but work stopped it after 10 minutes. |
| Answer: |
no need to ever vstavlyat code in tickets. if the problem occurred after You made changes, vosstanovite prezhdnie settings |
| Question: |
as in the logs to determine why processes?? |
| Question: |
now the process to 0, stelsdv boot, but atlas ... no. error 403 |
| Answer: |
specific recommendations do not exist. check requests to the site and search for something that may be abnormal in its behavior |
| Question: |
where to check them? The logs I looked, there are only connections from me. What else to see. |
| Answer: |
check what you have changed |
| Question: |
I get there can`t. |
| Answer: |
where you can`t get there? |
| Question: |
how to restart the server? |
| Question: |
To get I can`t to the admin panel of your site. |
| Answer: |
the Kauai admin panel? privedet link and description of the problem |
| Question: |
you asked: where you can`t get? I answered. To be more precise, in atlasguard |
| Answer: |
Give link and details of the entry to check. |
| Question: |
generally site is not loading, neither the backend nor the window. |
| Question: |
504 Gateway Time-out |
| Answer: |
if you run a website you will have rabtat any one site because of pervyshina limit poyasov. have you checked the website? what changed for him? |
| Question: |
details of what is needed |
| Question: |
Another website is launched. This no. I see that the number of processes increases. I will check if I can not get. |
| Answer: |
check site preferences that it changed? clear the cache, bring website in sostoyanii when he was working. to Your changes on it. again, you have a bunch of processes stelsdv 623345 0.0 0.0 336920 19808 ? S 09:26 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 843720 0.0 0.0 336920 19812 ? S 10:56 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 846761 0.0 0.0 337180 20132 ? S 10:58 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 846789 0.0 0.0 337180 20128 ? S 10:58 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 849508 0.0 0.0 337180 20132 ? S 10:59 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 860273 0.0 0.0 337180 20120 ? S 11:03 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 862267 0.0 0.0 336920 19808 ? S 11:04 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 883190 0.0 0.0 19836 336924 ? S 11:11 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 883228 0.0 0.0 337180 20128 ? S 11:11 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 883473 0.0 0.0 337180 20128 ? S 11:11 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 884511 0.0 0.0 336920 19800 ? S 11:12 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 886535 0.0 0.0 337180 20148 ? S 11:13 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 886568 0.0 0.0 337180 20148 ? S 11:13 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 890046 0.0 0.0 337184 20156 ? S 11:14 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 901897 0.0 0.0 337180 20140 ? S 11:18 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php
stelsdv 903740 0.0 0.0 19832 336924 ? S 11:19 0:00 /usr/bin/php /home/stelsdv/atlasguard/index.php |
| Question: |
I do and achieve, only how to bring him into this state I don`t know know would. How do these processes climb and why is not clear. Where to clear the cache? |
| Answer: |
oenonidae with the fact that you merelina the website so before you con stopped working, what changed on the site and your account. |
| Question: |
these are good words, but there were made the merchandise and has varied data of the terminal block and the header and all, nothing more. After clicking on the update button it just stopped to boot. Where and how now to return I don`t know. Access to it is not. |
| Answer: |
please Wait. |
| Answer: |
return settings Blokov in prinee sostoianie |
| Question: |
how? |
| Answer: |
what`s the last action you took before the website perstel work? and when was that? |
| Question: |
Clicked to update. and before the update changed the text in the header, everything. Everything was done in the admin area, now there is no entry. |
| Answer: |
update what? |
| Question: |
in the browser to update the display. |
| Answer: |
the question referred to the administrator. wait for amp. |
| Question: |
OK. |
| Answer: |
\"update the window\" what is the task? |
| Question: |
No, click on the button in the browser!))) |
| Answer: |
what is? |
| Question: |
This is the same as press F5. The refresh button in the browser. The page is updated. |
| Answer: |
You need to address in the support forum of Your engine or developer. the features of the engine of your website unfortunately we Neizvestny. need probable cause, ask and we will help to check them |
| Question: |
Understood. Thank you. Poprobuyu. they came, they are silent., |
| Answer: |
ok
|
| Question: |
good afternoon, in the error logs gives the following:11-Jun-2016 20:18:43 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:19:07 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:19:34 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:19:40 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:20:45 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:22:13 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 662[11-Jun-2016 20:22:13 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 678[11-Jun-2016 20:22:13 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 157[11-Jun-2016 20:22:36 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:22:40 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:22:44 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:22:48 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:23:28 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 662[11-Jun-2016 20:23:28 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 678[11-Jun-2016 20:23:28 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 157[11-Jun-2016 20:24:43 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 662[11-Jun-2016 20:24:43 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 678[11-Jun-2016 20:24:43 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 157[11-Jun-2016 20:25:11 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:25:58 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 662[11-Jun-2016 20:25:58 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 678[11-Jun-2016 20:25:58 Europe/Moscow] PHP Notice: Undefined index: url in /home/stelsdv/atlasguard/wa-cache/apps/shop/templates/compiled/shop_ru_RU/ed/00/b6/ed00b64ee3a35b7cf8570167d360ba7a53b07814.file.product.html.php on line 157[11-Jun-2016 20:27:14 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:27:14 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79[11-Jun-2016 20:27:19 Europe/Moscow] PHP Notice: Undefined index: ruble in /home/stelsdv/atlasguard/wa-apps/shop/plugins/flexdiscount/lib/shopFlexdiscount.plugin.php on line 79 |
| Answer: |
odlucite this plugin |
| Question: |
Answered on the support site: according to this file only warnings in the plugin Flexible discounts. Error on it. |
| Answer: |
You tried to tremendousslouch? |
| Question: |
No. Don`t know how. |
| Question: |
What have you done that now constantly shows the 500 error and does not load the processes. |
| Answer: |
we do absolutely nothing. to your site no one Neprikasaemye from the hosting technical support |
| Question: |
clear. Site developers have asked this: please Contact the hosting support to provide the error_log from nginx on your server, this will allow you to figure out the error. |
| Answer: |
the error File is in the folder of your website. |
| Question: |
what do you mean nginx? |
| Answer: |
nginx is a webserver. log shared for all sites on the server. will notify what selection to make from the log |
| Question: |
atlasguard.ru |
| Question: |
and in the folder of the website atlasguard.ru there is a file error.log what it shows? |
| Answer: |
|
| Question: |
home/stelsdv/atlasguard/wa-log/error.log this is the path. |
| Answer: |
this file creates Your sut. it is nothing to do with the server logs Yong has. the entry in it is the engine of Your website, brings back data based on your algorithm. |
| Question: |
and it shows the same error 1203:Error with code 1203 in `/home/stelsdv/atlasguard/wa-system/database/waDbMysqliAdapter.class.php` around line 33:support wrote the following: User stelsdv_admin already has more than `max_user_connections` active connections in your hosting increase the parameter to work properly. Which option I have, 20? |
| Answer: |
the question referred to the administrator, wait for amp. |
| Question: |
OK. wait. |
| Question: |
Error User stelsdv_admin already has more than `max_user_connections` active connections returns exactly the database system hosting is beyond the control of the script. You should contact the hosting support, is now putting the text of this error. Perhaps some database connections to hang, and they should be removed, possibly damaged database table and need to recover, all this can be done by means of hosting. |
| Answer: |
I think we do have very many connections to the database | 2939826 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 317641 | statistics | SELECT p.*,p.id,(ABS(p.price - 0.0000)/0.0000) AS upselling_deviation FROM shop
_product p JOIN shop_ |
| 2940808 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 317566 | statistics | SELECT p.*,p.id,(ABS(p.price - 0.0000)/0.0000) AS upselling_deviation FROM shop
_product p JOIN shop_ |
| 2941726 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 317491 | statistics | SELECT p.*,p.id,(ABS(p.price - 0.0000)/0.0000) AS upselling_deviation FROM shop
_product p JOIN shop_ |
| 2943040 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 317416 | statistics | SELECT p.*,p.id,(ABS(p.price - 0.0000)/0.0000) AS upselling_deviation FROM shop
_product p JOIN shop_ |
| 2952867 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316852 | Waiting for table level lock | UPDATE shop_product
SET `tax_id` = 0, `base_price_selectable` = 0, `purchase_pric |
| 2954969 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316741 | Waiting for table level lock | SELECT * FROM shop_product WHERE `url` = `domofon-novicam-pm76` LIMIT 1
|
| 2956328 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316666 | Waiting for table level lock | SELECT * FROM shop_product WHERE `url` = `domofon-novicam-pm76` LIMIT 1
|
| 2957328 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316591 | Waiting for table level lock | SELECT * FROM shop_product WHERE `url` = `domofon-novicam-pm76` LIMIT 1
|
| 2958613 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316515 | Waiting for table level lock | SELECT * FROM shop_product WHERE `url` = `domofon-novicam-pm76` LIMIT 1
|
| 2959297 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316467 | Waiting for table level lock | SELECT DISTINCT p.*,p.id FROM shop_product p JOIN shop_category_products cp1 ON
p.id = cp1.product_i |
| 2968261 | root | localhost | stelsdv_atlasguard | Query | 315871 | Waiting for table level lock | LOCK TABLES `blog_blog` READ /*!32311 LOCAL */,`blog_comment` READ /*!32311 LOC
AL */,`blog_page` REA |
| 2972472 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 315566 | Waiting for table level lock | SELECT DISTINCT p.*,p.id FROM shop_product p JOIN shop_category_products cp1 ON
p.id = cp1.product_i |
| 2983677 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 314822 | Waiting for table level lock | UPDATE wa_app_settings
SET `value` = \"
WHERE `app_id` = `inst,
| 2988080 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 314539 | Waiting for table level lock | UPDATE wa_contact
SET `last_datetime` = `2016-06-11 21:13:55`
|
| 2989420 | root | localhost | stelsdv_atlasguard | Query | 314453 | Waiting for table level lock | LOCK TABLES `blog_blog` READ /*!32311 LOCAL */,`blog_comment` READ /*!32311 LOC
AL */,`blog_page` REA |
| 2998749 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313797 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 2998797 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313794 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 2998809 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313793 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001135 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001136 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001137 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001138 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001139 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value fix it. connection creates Your script, we have provided a list of requests, pass them to the developer validation and vosstanovlenie base you can make your own at your bar in the menu database |
| Question: |
By what means? |
| Answer: |
go to menu - database. there , if you ustanovili Russian language interface and it is written - check database, vosstanovlenie base. you can choose database and to produce over it these steps.
http://ded07.net/ help on how to use the panel
|
| Question: |
checking and restoring the pressed in turn shows everywhere approx. |
| Answer: |
then send the log to razrabotchikom and let them say their reason |
| Question: |
sent |
| Answer: |
Report. |
| Question: |
Okay, I`ll see what they say. I made them the ftp access to hosting. The main thing that would be found. |
| Answer: |
ok |
| Question: |
Here`s what else ask:Ask the hoster to do SHOW FULL PROCESSLIST with these data and send to the access the phpmyadmin of your database. |
| Answer: |
so we Get it and showed 2939826 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 317641 | statistics | SELECT p.*,p.id,(ABS(p.price - 0.0000)/0.0000) AS upselling_deviation FROM shop
_product p JOIN shop_ |
| 2940808 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 317566 | statistics | SELECT p.*,p.id,(ABS(p.price - 0.0000)/0.0000) AS upselling_deviation FROM shop
_product p JOIN shop_ |
| 2941726 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 317491 | statistics | SELECT p.*,p.id,(ABS(p.price - 0.0000)/0.0000) AS upselling_deviation FROM shop
_product p JOIN shop_ |
| 2943040 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 317416 | statistics | SELECT p.*,p.id,(ABS(p.price - 0.0000)/0.0000) AS upselling_deviation FROM shop
_product p JOIN shop_ |
| 2952867 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316852 | Waiting for table level lock | UPDATE shop_product
SET `tax_id` = 0, `base_price_selectable` = 0, `purchase_pric |
| 2954969 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316741 | Waiting for table level lock | SELECT * FROM shop_product WHERE `url` = `domofon-novicam-pm76` LIMIT 1
|
| 2956328 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316666 | Waiting for table level lock | SELECT * FROM shop_product WHERE `url` = `domofon-novicam-pm76` LIMIT 1
|
| 2957328 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316591 | Waiting for table level lock | SELECT * FROM shop_product WHERE `url` = `domofon-novicam-pm76` LIMIT 1
|
| 2958613 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316515 | Waiting for table level lock | SELECT * FROM shop_product WHERE `url` = `domofon-novicam-pm76` LIMIT 1
|
| 2959297 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 316467 | Waiting for table level lock | SELECT DISTINCT p.*,p.id FROM shop_product p JOIN shop_category_products cp1 ON
p.id = cp1.product_i |
| 2968261 | root | localhost | stelsdv_atlasguard | Query | 315871 | Waiting for table level lock | LOCK TABLES `blog_blog` READ /*!32311 LOCAL */,`blog_comment` READ /*!32311 LOC
AL */,`blog_page` REA |
| 2972472 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 315566 | Waiting for table level lock | SELECT DISTINCT p.*,p.id FROM shop_product p JOIN shop_category_products cp1 ON
p.id = cp1.product_i |
| 2983677 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 314822 | Waiting for table level lock | UPDATE wa_app_settings
SET `value` = \"
WHERE `app_id` = `inst,
| 2988080 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 314539 | Waiting for table level lock | UPDATE wa_contact
SET `last_datetime` = `2016-06-11 21:13:55`
|
| 2989420 | root | localhost | stelsdv_atlasguard | Query | 314453 | Waiting for table level lock | LOCK TABLES `blog_blog` READ /*!32311 LOCAL */,`blog_comment` READ /*!32311 LOC
AL */,`blog_page` REA |
| 2998749 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313797 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 2998797 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313794 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 2998809 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313793 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001135 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001136 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001137 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001138 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value
FROM wa_app_settings
WHER |
| 3001139 | stelsdv_admin | localhost | stelsdv_atlasguard | Query | 313630 | Waiting for table level lock | SELECT app_id, name, value Phpmyadmin is accessible from Your dashboard. |
| Question: |
About the panel I just sent you is entirely their issue. |
| Answer: |
ok |
| Question: |
start. Replied:you have a Website were not working because of incorrect code added in .htaccess in the root:php_flag display_errors on error_reporting, log_errors Offphp_value 2147483647php_flag Onphp_value error_log ./wa-log/php.logТакие values you have are not supported by the hosting and because of them the error occurs.But it`s not. This code was made yesterday. Not works with 10 - th. Either you did yesterday settings some, and this code has to interfere, do not know where the problem was, I would like to know, I wrote about it. |
| Answer: |
Hello. since sushestvovaniya hosting more than 10 years, all our modes of work in the mode of mod_cgi , this means that the Directive kind php_value and php_flag in .htaccess causes an error 500 |
| Question: |
Understood. And to make this code ie to 15.06.2016 , something else resulted in an error 500. |
| Answer: |
unfortunately we EO not known |
