| Question: |
Good day!Yesterday (17.11.2015) website blender3d.com.ua (and store.blender3d.com.ua) stopped sending letters. Not getting emails for password recovery, as well as letters generated by store sales.One of the visitors gave the following error:Message failed to send. Possible cause: the server is disabled the mail () function.Changes any was not made, only when it was parallel to the distribution for 7 500 addresses. Perhaps the reason for this?Sending was successful (at least for writes), but letters from the website and not going.What is the cause of the problem and how to solve it?Thank you! |
| Answer: |
Hello. The problem is checked |
| Answer: |
please Check now.
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| Question: |
Yes, now the passwords are reset.Tell me what happened, why and what not to do in the future so that this does not happen again? |
| Answer: |
specify which passwords are reset? |
| Question: |
When a user requests a password reset on the website (access your account), you receive an e-mail confirmation.To address to You these letters did not reach anyone and gave an error:Message failed to send. Possible cause: the server is disabled the mail () function.After it worked.Also, the store did not send the letter about the successful orders (me and client). Now everything is working. |
| Answer: |
ok |
| Question: |
It`s all OK :) but why did this happen? Something I`ve done or was a glitch? |
| Answer: |
we`ve rebooted the mail server. |
| Question: |
Okay...Well, thank you very much for your prompt response and especially for the quick solution.Good luck! |
| Answer: |
thank you for contacting the technical support |
