| Question: |
Hello, with the server for a long time? |
| Answer: |
Hello. Describe the problem in more detail. what servers?
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version *.*.****](c) **** Microsoft Corporation. All rights reserved.C:\\Users\\vetalmazur>tracert http://lazur-life.info/Unable to resolve target system name http://lazur-life.info/.C:\\Users\\vetalmazur>tracert http://lazur-life.infoUnable to resolve target system name http://lazur-life.info.C:\\Users\\vetalmazur>tracert lazur-life.infoTracing route to lazur-life.info [**.***.**.***]over a maximum of ** hops: * * ms * ms * ms livebox [***.***.*.*] * ** ms ** ms ** ms **.**.***.*** * ** ms ** ms ** ms **.***.***.** * ** ms ** ms ** ms ae**-*.niaub***.Aubervilliers.francetelecom.net[***.***.**.***] * ** ms ** ms ** ms **.***.***.*** * ** ms ** ms ** ms hundredgige*-*-*-*.pastr*.Paris.opentransit.net[***.***.***.***] * ** ms ** ms ** ms level*-*.GW.opentransit.net [***.***.***.***] * * * * Request timed out. * ** ms ** ms ** ms RT.AMS.NL.retn.net [***.**.***.**] ** ** ms ** ms ** ms ae*-*.RT.BH.HRK.UA.retn.net [**.***.***.***] ** ** ms ** ms ** ms GW-MaxNet.retn.net [**.***.***.***] ** ** ms ** ms ** ms ukrnames.maxnet.ua [**.***.***.***] ** ** ms ** ms ** ms zala.host**.info [**.***.**.***]Trace complete.C:\\Users\\vetalmazur> |
| Question: |
Server error*** |
| Question: |
but still two days ago, the website worked and I`m on the website did not do |
| Answer: |
what version of engine do you have? http://www.securitylab.ru/vulnerability/******.php |
| Question: |
*.*.* |
| Answer: |
Your website hacked. there`s even a note from the hacker Hacked By Kuroi`SH http://lazur-life.info/kp.html |
| Answer: |
*.*.* is vulnerable to hacking |
| Question: |
how can you reset from backup |
| Answer: |
we have backup files more than a week ganesti, you can try to restore. but the site will never get hacked. You need to solve the problem with the updates. we can recover and close access, and only charge You for example |
| Question: |
if this is possible it bylob, zamechatelnaia |
| Answer: |
files vosstanavlivayutsya |
| Answer: |
RTCs is only open to your ip **.**.***.** |
| Question: |
I updated can share? thank you |
| Answer: |
you walk us through all the passwords. to which version you updated your site? |
| Question: |
*.*.* now will change, thank you very much for that responded and helped |
| Answer: |
will notify when change. after all reboot make a backup and download it. |
| Question: |
the password has changed and downloaded Beck AP, can remove the restrictions |
| Answer: |
we took them off yesterday. |
| Question: |
and understand thank you:) |
| Answer: |
ok
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