| Question: |
Hello,for two days the site is not working. Can you say why?thank you |
| Question: |
addresses: *.* and *.* |
| Answer: |
Hello. You were sent a notice about creating a high load on the hosting. please kindly take action or go to Paivi VPS the load created a huge number of requests to the database |
| Question: |
notification by mail is not received. whether the site will earn? And \"*willow VPS\" is not entirely clear. |
| Answer: |
Take measures to reduce the number of calls to the database. Or consider our offer VPS http://www.erahost.ru/tarif_vps.php |
| Question: |
Is there any treatment in large numbers now? What can I do? |
| Answer: |
next? |
| Answer: |
now of requests to the database there. analyze logs access to the site, PowerJet files errors |
| Question: |
no |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
C:\\Users\\User>*.*Tracing route to *.* [**.**.*.**]the maximum number of jumps **: * <* MS <* MS <* MS **.**.**.* * ** * ** * ** * ***.**.**.*** * * * * Timed out for the request. * * * ** * ***.***.***.** * ** * ** * ** * **.*.*.** * * * * Timed out for the request. * * * * Timed out for the request. * |
| Answer: |
soobshaet Your ip |
| Question: |
Tracing route to ashgabad.net [**.**.*.**]the maximum number of jumps **: * <* MS <* MS <* MS **.**.**.* * ** ms ** ms ** ms ***.**.**.*** * * * * Timed out for the request. * * * ** ms ***.***.***.** * ** ms ** ms ** ms **.*.*.** * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. ** *** ms *** ms *** ms **.**.*.**Trace complete.C:\\Users\\User> |
| Question: |
upon completion |
| Answer: |
Inform your IP, you can read it on the page http://www.erahost.ru/*ip.php |
| Question: |
***.***.***.*** |
| Answer: |
This IP is not blocked. |
| Answer: |
you Have the option to change IP? |
| Question: |
no. with this specific problem, regional |
| Answer: |
Request your provider why you are unavailable our server. Your website works fine - http://tools.pingdom.com/fpt/#!/dDaf*x/ashgabad.net |
| Question: |
it works, after I wrote to You. now working. |
| Question: |
You yourself wrote that there were many calls to the database, access was blocked. |
| Question: |
thank you for your cooperation. |
| Answer: |
ok
|
| Question: |
Hello. No access to the site. * * fails *** |
| Answer: |
please Check now. |
| Question: |
Normalized. Thank you |
| Answer: |
Thank you, that appealed to customer support. |
| Question: |
Good morning. Again the site works. Issues *** error. Unfortunately, problems with availability have become almost commonplace. |
| Answer: |
System overload protection block account for their excess. sites Your create a very large overload that danoje beyond the regular hosting, You need VPS
http://www.erahost.ru/tarif_vps.php
We launched the account, but to ensure that in the future will not be like I can`t. |
