| Question: |
Good day, SW., tech support. When you access a website was a mistake *** , now did not respond, stats in Cpanel (the number of processors was **/**) after chipped to * , when you try to go to the website skyrocketed to **. The reason for such load and to this point ? |
| Answer: |
Hello. don`t worry, this issue is now engaged. |
| Question: |
And what could be the reason ? Just in this moment I was editing a php script and when testing the script why it is fixated ( and I infinitely began to display the result on the page ) but he wasn`t supposed to get stuck. It is due to this the site down !? About*about |
| Answer: |
Hello. A full backup of Your account http://hostven**.EN/cpmove-le*n*ik.tar.gz |
| Question: |
May I know what is the reason !? and backup not available |
| Answer: |
a backup is available. the reason - infringement of rules of a hosting , creating load on the server |
| Question: |
Because of what cause the load , you have installed ? |
| Answer: |
the Load created by the scripts running on Your website. Analysis of user scripts is not possible. |
| Question: |
So you want me to say that a basic php script ** s, work, put on the blades of your hosting ? The work of the resource and the access panel will be restored ? |
| Answer: |
unfortunately we are unable bole to provide You with hosting services. we have provided you with a full backup of Your account. please change DNS |
| Question: |
How to understand this ? (besides the fact that hosting blocked) |
| Answer: |
in connection with violations of the rules You have hosting , the hosting service for You terminated. |
| Question: |
for this account, or at all ? ) |
| Answer: |
this site |
| Question: |
For a year (maybe more) use your service like has never been,and just like that, you are ready to block the hosting and lose a customer, I`m certainly in disbelief. |
| Answer: |
you have created a serious problem. what guarantees that it will not happen again? what exactly did You do? the possibility of a recurrence of the problem should be completely eliminated. We can`t keep Your website on the hosting. can predloziti You only vps where you will hosani of themselves and not bother anyone, all your mistakes are only Your compliance that eliminates the blocking from hosting tariffs on vps here http://www.erahost.ru/tarif_vps.php |
| Question: |
Eugene, I have already pointed out earlier in the ticket, in consequence of which could and most likely the error occurred, you think I put your site !?Don`t you find it funny, in any other case a huge thank you for the technical support and data, but I believe that it was possible to make a warning about this (although you have the right to immediately block this content).But after such tough actions, the service of the hosting I no longer needed .*.*. Had used the services of vps , on another account, alas, was not impressed, overpriced if you compare with some European services, system resources, and additional buns \"if you know what I mean\" significantly understated. All the best and thanks again. |
| Answer: |
in this case the problem required more serious action than a warning, your website has created a problem of stability of work of hundreds of other sites on the server. to prevent the deployment of such a site on a shared host we can`t, sorry. |
| Question: |
That is, you want to say that, when connecting the vps service, I will again be able to connect your domain \"*.*\" not afraid to be blocked the same day, the good old \"memory\" of the staff !?But while trying to connect your domain to any tariff plan of the hosting service will be denied because this domain ? |
| Answer: |
on a vps I will wasbuy your root ? so you can host your website |
