| Question: |
the website http://bilasad.com.ua/ Account zablokirovan hosting account is blocked, the reasons may be as follows: 1. You delayed the payment for hosting, after hosting renewal, the account will be unlocked automatically. 2. You run a test hosting. 3. Your hosting account`s violation of any applicable laws or regulations of our hosting.All the questions You can solve in Your billing account and open a ticket in the section of Those.support, if you do not find the answer.Although hosting is left another 3 days.Why Account is blocked? |
| Answer: |
Hello. You were sent a notification about the created website load, two days ago, since no response to the website was blocked. the request to take measures to reduce the load or move the website to a VPS. |
| Answer: |
tariffs on VPS here http://erahost.ru/vpsline.php |
| Question: |
Unable to access the website bilasad.com |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Tracing route to bilasad.com [136.243.158.6]with the maximum number of jumps 30: 1 <1 MS 1 ms 1 ms 192.168.0.1 2 3 ms 1 ms 1 ms 10.100.212.1 3 1 ms 1 ms 1 ms psyche-rtr.progtech.ru [62.117.85.26] 4 3 ms 3 ms 3 ms 85.26.175.129 5 403 ms 51 ms 48 ms 83.169.204.33 6 277 ms 47 ms 48 ms 10.222.36.134 7 47 ms 46 ms 48 ms 83.169.204.50 8 * * * timed out for the request. 9 * * * timed out for the request. 10 * * * timed out for the request. 11 * * * timed out for the request. 12 * * * timed out for the request. 13 * * * timed out for the request. 14 * * * timed out for the request. 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28 * * * timed out for the request. 29 * * * timed out for the request. 30 * * * timed out for the request.Trace complete.C:\\Users\\Svetlana>tracert bilasad.contrastive route to bilasad.com [136.243.158.6]with the maximum number of jumps 30: 1 1 ms <1 MS <1 MS 192.168.0.1 2 <1 MS 1 ms 1 ms 10.100.212.1 3 1 ms 1 ms 1 ms psyche-rtr.progtech.ru [62.117.85.26] 4 3 ms 3 ms 6 ms 85.26.175.129 5 381 ms 47 ms 47 ms 83.169.204.33 6 573 ms 47 ms 50 ms 10.222.36.134 7 49 ms 47 ms 47 ms 83.169.204.50 8 * * * timed out for the request. 9 * * * timed out for the request. 10 * * * timed out for the request. 11 * * * timed out for the request. 12 54 ms 55 ms 55 ms ex9k1.rz17.hetzner.de [213.239.203.230] 13 54 ms 54 ms 54 ms static.207.173.243.136.clients.your-server.de [136.243.173.207] 14 55 ms 54 ms 55 ms static.6.158.243.136.clients.your-server.de [136.243.158.6]Trace complete.C:\\Users\\Svetlana> |
| Question: |
access to the site restored |
| Answer: |
according to the trace, Your ISP had problems with the connection. |
| Question: |
okay, thanks |
| Answer: |
Thank you, that appealed to customer support. |
| Question: |
problems with the availability of the site http://bilasad.com.ua/ |
| Answer: |
Hello You have Kyivstar? |
| Question: |
no, I`m in the Rossiiyu what is the operator? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htmбыло Niccolo complaints provider Kyivstar |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Sergey>tracert bilasad.com.afrassiabi route to bilasad.com.ua [212.86.107.35]with the maximum number of jumps 30: 1 1 ms 1 ms <1 MS 192.168.0.1 2 1 ms 1 ms 1 ms 10.250.254.26 3 48 ms 45 ms 2 ms 4 77.232.144.1 137 ms 51 ms 51 ms 195.91.190.81 5 25 ms 23 ms 23 ms as34700.ix.dataix.ru [178.18.226.172] 6 24 ms 23 ms 23 ms ukrnames.maxnet.ua [79.171.125.210] 7 23 ms 23 ms 22 ms 212.86.107.35.ip.ukrnames.com [212.86.107.35]Trace complete.C:\\Users\\Sergey> |
| Answer: |
according to the trace website available for You |
| Question: |
Hello!The website http://bilasad.com.ua/ throws the error There has been an error processing your requestSQLSTATE[42000] [1044] Access denied for user `bilas16_mage1`@`localhost` to database `bilas16_mage1`Trace:#0 /home/bilas16/public_html/lib/Zend/Db/Adapter/Pdo/Mysql.php(96): Zend_Db_Adapter_Pdo_Abstract->_connect()#1 /home/bilas16/public_html/lib/Varien/Db/Adapter/Pdo/Mysql.php(300): Zend_Db_Adapter_Pdo_Mysql->_connect()#2 /home/bilas16/public_html/lib/Zend/Db/Adapter/Abstract.php(459): Varien_Db_Adapter_Pdo_Mysql->_connect()#3 /home/bilas16/public_html/lib/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query(`SET NAMES utf8`, Array)#4 /home/bilas16/public_html/lib/Varien/Db/Adapter/Pdo/Mysql.php(389): Zend_Db_Adapter_Pdo_Abstract->query(`SET NAMES utf8`, Array)#5 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Resource.php(169): Varien_Db_Adapter_Pdo_Mysql->query(`SET NAMES utf8`)#6 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Resource.php(110): Mage_Core_Model_Resource->_newConnection(`pdo_mysql`, Object(Mage_Core_Model_Config_Element))#7 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(320): Mage_Core_Model_Resource->getConnection(`core_read`)#8 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(335): Mage_Core_Model_Resource_Db_Abstract->_getConnection(`read`)#9 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(355): Mage_Core_Model_Resource_Db_Abstract->_getReadAdapter()#10 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Resource/Db/Collection/Abstract.php(134): Mage_Core_Model_Resource_Db_Abstract->getReadConnection()#11 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Config.php(1350): Mage_Core_Model_Resource_Db_Collection_abstract->__construct(Object(Mage_Core_Model_Resource_Website))#12 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Config.php(1386): Mage_Core_Model_Config->getModelInstance(`core_resource/w...`, Object(Mage_Core_Model_Resource_Website))#13 /home/bilas16/public_html/app/Mage.php(460): Mage_Core_Model_Config->getResourceModelInstance(`core/website_co...`, Object(Mage_Core_Model_Resource_Website))#14 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Abstract.php(208): Mage::getResourceModel(`core/website_co...`, Object(Mage_Core_Model_Resource_Website))#15 /home/bilas16/public_html/app/code/core/Mage/Core/Model/Abstract.php(213): Mage_Core_Model_Abstract->getResourceCollection()#16 /home/bilas16/public_html/app/code/core/Mage/Core/Model/App.php(602): Mage_Core_Model_Abstract->getCollection()#17 /home/bilas16/public_html/app/code/core/Mage/Core/Model/App.php(460): Mage_Core_Model_App->_initStores()#18 /home/bilas16/public_html/app/code/core/Mage/Core/Model/App.php(344): Mage_Core_Model_App->_initCurrentStore(\", `store`)#19 /home/bilas16/public_html/app/Mage.php(640): Mage_Core_Model_App->run(Array)#20 /home/bilas16/public_html/index.php(80): Mage::run(\", `store`)#21 {main}Error log record number: 1312715581587Magento is a trademark of Magento Inc. Copyright © 2010 Magento |
| Answer: |
Hello. you have a large base . website when you work with it creates a high load. we can offer you a vps server for your website |
