| Question: |
Hello. I have a question. Why can I enter your account, old password if I changed it? This only applies to the browser, which I first went to the hosting account, other browsers won`t let me. So I can`t log in to cPanel for the old password, but can log in to your hosting account and make changes to the profile. It`s probably something with the cache is connected, but the attacker if you previously went to my account, can now go with the same browser on the old password? I don`t really fear for myself, because I don`t think anyone needs my account, but it`s all the same a jamb in security. Need to somehow fix. |
| Question: |
Yes, and I issued a ticket also, going through the old password to the account. |
| Question: |
Sorry, I made a mistake by writing that I can`t log in to cPanel for the old password. For some reason, only the old password and let me into the cPanel! (but I`m not sure what the password in the cPanel changing the profile) moreover now again with another browser to log in to your hosting account I tried, and I was able to go and the new password with the old! And cPanel only from the old work. In any case, worrying that I`m in the billing-panel you can go with two passwords and even through browsers, which earlier did not come. |
| Question: |
All, I figured out how to change the password for FTP/cPanel. There now comes only in the new password. There was a problem only to the billing panel consists of the two passwords. And sorry for flooding, just the service 2ip found viruses on my site, so I panicked a bit) |
| Answer: |
Hello.
To change the password in cPanel, You need to authorize it and through the Change password. To change the password of the billing system, use the Profile.
Please set complex passwords with numbers and upper case letters.Hello.
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