| Question: |
Hello tech support! After linking the domain with the hosting is not able to open the website says that \"unable to access site\" Ka can you fix it? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Ильнур>tracert home-shoping.Gerasimovka route to home-shoping.ru [31.31.204.161]with the maximum number of jumps 30: 1 1 ms 1 ms 1 ms MyRouter.Home [192.168.1.1] 2 9 ms 9 ms 9 ms ufa-bras16-l0.bashtel.ru [83.174.192.36] 3 9 ms 9 ms 8 ms ufa-pe1-g-6-8.bashtel.ru [83.174.194.52] 4 9 ms 9 ms 9 ms ufa-gw12-t-0-0-0-0.bashtel.ru [83.174.194.147] 5 16 ms 16 ms 16 ms 188.254.62.29 6 59 ms 25 ms 25 ms 95.167.93.230 7 41 ms 41 ms 40 ms rostelecom-gw.moscow.gldn.net [195.68.134.93] 8 * * * timed out for the request. 9 42 ms 41 ms 41 ms be101-dpi.tf01.Moscow.gldn.net [62.141.106.228] 10 * * * timed out for the request. 11 83 ms 83 ms 81 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 12 61 ms 67 ms 60 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 13 82 ms 81 ms 84 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 14 61 ms 59 ms 60 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 15 81 ms 81 ms 81 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 16 65 ms 70 ms 61 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 17 81 ms 85 ms 83 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 18 61 ms 59 ms 61 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 19 83 ms 82 ms 83 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 20 59 ms 63 ms 61 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 21 82 ms 82 ms 82 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 22 98 ms 61 ms 60 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 23 83 ms 83 ms 81 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 24 61 ms 60 ms 60 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 25 83 ms 83 ms 83 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 26 61 ms 59 ms 67 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 27 82 ms 85 ms 81 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 28 59 ms 61 ms 61 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50] 29 81 ms 81 ms 81 ms xe-4-0-2.bar1.Stockholm1.Level3.net [213.242.69.81] 30 61 ms 62 ms 61 ms EDN-SOVINTE.bar1.Stockholm1.Level3.net [213.242.69.50]Trace complete.C:\\Users\\Ilnur> |
| Answer: |
you have not updated DNS 31.31.204.161 it`s not our server and we do not have any relationship. |
| Question: |
ns1.hostven02.runs2.hostven02.givot these MNJ wrote on domain |
| Answer: |
now wait for when they will be updated |
