| Question: |
*) Please restore the website (apparently after the attack) *.*.* yesterday worked from Your archive.*) changed the login password and \"*\" can`t go in to control panel and mail does not take ....Sincerely,Antonov Dmitry Valeryevich |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Answer: |
the domain has incorrect DNS specify the DNS ns*.hostven**.EN IP:***.***.**.**
ns*.hostven**.EN IP:***.***.**.*** |
| Question: |
C:\\Documents and Settings\\Admin>tracert www.antonov.suТрассировка route to antonov.su [***.**.***.***]the maximum number of jumps **: * * ms * ms * ms my.router [***.***.*.*] * * ms * * ms ***.***.*.* * ** ms * ms * ms lo*-E***-*-SVDV.AtNET.artelecom.ru [**.***.**.*] * * ms * ** ms xe-*-*-*-**g.MX***-*-ARKH.nwtelecom.ru [***.**.***.**] * * ms * ms * ms **.***.***.*** * ** ms ** ms ** ms **.***.***.*** * ** ms ** ms ** ms gw-rostelecom.hetzner.de [***.***.***.***] * ** ms ** ms ** ms core*.hetzner.de [***.***.***.***] * ** ms ** ms ** ms core**.hetzner.de [***.***.***.***] ** ** ms ** ms ** ms*k*.rz**.hetzner.de [***.***.***.***] ** ** ms ** ms ** ms tisza.hostven**.EN [***.**.***.***]Trace complete.C:\\Documents and Settings\\Admin> |
| Answer: |
the domain has incorrect DNS
enter DNS
ns*.hostven**.EN IP:***.***.**.**
ns*.hostven**.EN IP:***.***.**.*** |
| Question: |
Ordered.I`ll wait for ** hours (to update the IP addresses) ... |
| Answer: |
ok
|
