| Question: |
Welcome. The site does not work with 6th may mail aggregator gmail.com writes that he lost the ID of the email, which made your host. What and how I need to fix to make it work?Thank you. |
| Answer: |
Hello. Change the DNS of the domain to true: ns1.hostven02.ru
ns2.hostven02.ru |
| Question: |
Your Dnsy now ns1.hostven02.ru, ns2.hostven02.ru and a whois service for a domain manecco.com shows NS1.HOST47.ORG, NS2.HOST47.ORG.You changed Dnsi? |
| Question: |
OK - got it. |
| Answer: |
ok
|
| Question: |
The site to work, but mail - no. What do I do? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Here - turned out:C:\\Users\\home>tracert manecco.contrastive route to manecco.com [138.201.57.85]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.1.1 2 3 ms 2 ms 5 ms 10.182.192.1 3 2 ms 1 ms 1 ms 213.85.208.254 4 55 ms 2 ms 4 ms 188.254.54.237 5 39 ms 39 ms 39 ms 95.167.95.135 6 53 ms 55 ms 53 ms gw-rostelecom.hetzner.de [213.133.113.253] 7 53 ms 53 ms 53 ms core4.hetzner.de [213.239.203.237] 8 58 ms 58 ms 76 ms core24.hetzner.de [213.239.203.150] 9 58 ms 58 ms 58 ms ex9k2.rz17.hetzner.de [213.239.229.22] 10 58 ms 60 ms 58 ms tisza.hostven02.ru [138.201.57.85]Trace complete. |
| Answer: |
the next |
| Question: |
:) Yes, I`m talking about mail they asked, that the site to work after upgrade dnsom the receptionist - I know. Email is not working - where to look? |
| Answer: |
describe the problem in more detail. |
| Question: |
OK. With this mail [email protected] the current hosting is not transmitted on an e-mail to gmail.com. gmail.com yourself I lost the ID. It is not clear where to look on the server or in gmail.com? |
| Answer: |
let the error text |
| Question: |
Writes: Error identification. Mail in this account was not loaded from may 6. Cm. read more. -> Authentication error. server error: \"[AUTH] Authentication failed\" |
| Answer: |
as you have configured the email client? |
| Question: |
I mean? |
| Answer: |
how is configured Your mail client? what is specified in the connection settings? |
| Question: |
from memory I don`t remember. Say 1-2 hours. Or tell me what settings to look at. If it was changed Dnsi servers, so it is necessary to see the settings associated with Dnsami? |
| Answer: |
privedet configure Your mail client in the ticket |
| Question: |
Welcome.Here are the settings in your email client gmail.com:username: [email protected]Пароль: Postinor server: mail.manecco.com port: 110Я understand it, need a password to enter? |
| Answer: |
Yong password can be empty |
| Question: |
I entered the password and immediately the emails came pouring down box in Gmail. Like all, problem solved, thanks. |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |
