| Question: |
Is there ssh access to our website? If so, we need data to access. Is it possible to install * (version control system)?Thank you! |
| Answer: |
Hello. the Request is sent to the administrator. You will be provided with all the data access. |
| Answer: |
Your admin panel access admin https://***.***.***.**:****
username: admin
password: w*Td*UgB*k You can also log in with Your username and password the root password is sent to [email protected] |
| Question: |
* We were able to go (don`t yet understand why), but now I can`t log in, our username and password are not suitable for her. As we now enter the *??? Really need it to work. Please access with-*. |
| Answer: |
cpanel You will not have ssh access and the possibility of installing svn. Your server panel vesta / vesta if You are not comfortable for whatever prichny. You can install the isp panel. |
| Question: |
Yes, please install the isp - it is more convenient for us. |
| Answer: |
please wait. now activate the license and transfer Your sites to a server with isp/ dj the migration please do not change anything. at the end of the migration, we harass You and provide you with access data |
| Question: |
Already migrated? there is information? |
| Answer: |
not yet ported. we will notify You. |
| Answer: |
Your server is https://***.***.**.***:****/ispmgr root password predni now transfer the site. yet do nothing |
| Answer: |
sites moved. please wait for DNS updates |
| Question: |
How updated DNS zone? we can`t understand - what`s the version we have at the moment - for all the visitors displayed different information. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Can`t log in at https://***.***.**.***:****/armchair admin? and password from the letter in the mailbox? not included in these username/password. |
| Answer: |
at https://***.***.**.***:****/ispmgr guests can log in or using your login and password or using the root password |
| Question: |
OK, we went to the isp. Moved to see only the * site *.* and *.* All subdomains for *.* disappeared? We can`t see them! |
| Answer: |
in the isp there is no sub. in the isp all www domains. and because they were all directed to the same folder all of them are aliases to their domain. accordingly, they do not disappear. |
| Question: |
the problem is that they weren`t all sent to one folder, * of them were sent to others. |
| Answer: |
you can open the properties for the www domain to remove the extra aliases. and add them as www domains , adding putting the desired folder |
| Question: |
we also have a parked subdomain *.*. They have the settings spelled out was our DNS server. Now they have changed, they too must be changed? |
| Question: |
we also have a parked DOMAIN *.* They have the settings spelled out was our DNS server. Now they have changed, they too must be changed? |
| Answer: |
no. DNS same ns*.dns-panel.ru IP: ***.**.**.***
ns*.dns-panel.ru IP: ***.**.**.*** parkovanie add domain as alias on the server to the domain ilocked.ru |
| Question: |
Hello,There are parked domain *.*. He still references the old server. Data is still written to the old database. What can we do to bind it to the new server + if we can get a database dump * from the old server to recover the data *.*? On the new server IN ANY CASE do NOT throw the old database, we lose all the new data over the weekend (there are many), just a database dump from the old server, if possible. Please don`T START all of a sudden some work, like last time, just describe the actions that need US to perform. If without the intervention of your admins not to do, first describe what you plan to do. |
| Answer: |
please Wait. |
| Answer: |
domain ilocked.by uses a separate database? |
| Question: |
Correctly to *.* used the same database that *.*. Now *.* uses database, which is still on the old server by ip ***.**.**.*** (the ip, which was at the site. * * before migration).Also, the site has become very slow to work, often crashes, can you explain what could be the problem? Before migration all worked faster. And once again, the site is in working condition, do NOT DO ANYTHING WITHOUT WARNING! |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
then we`ll just redirect the domain to Your server. right? |
| Question: |
Yes, redirect the domain *.* on our server.I repeat the question about the speed: Also the site has become very slow to work, often crashes, can you explain what could be the problem? Before migration all worked faster. |
| Answer: |
domain directed to Your server. on the load at the vesta was a great tool for monitoring the load in the isp does not. need to see the resource consumption at the peak of activity. the slow exhaustion of limits server resource. |
| Question: |
Hello! After transferring the site has a problem with productivity, although there are no fundamental changes in the website was not. The load on the site is not increased. The website would often give out *** error *. The script is not enough ** seconds to complete. Again, before such problems was not. You can get an adequate explanation and argumentation of the problems with the site? |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
Hello. the Load you have always been high. The performance issue you`ve always had, which is why you have a vps server and not the account on the shared hosting. on the hosting you have significantly exceeded the specified limits. If you want increase time work of skrychov this is done, utochnyat what period You put* enough to be *** |
| Question: |
will we switch to vps*? |
| Answer: |
now we have performed the optimization procedure, namely, turned on casinoname and full compression, increased the limit of the script. increased memory limit You have to optimize izobrajenia https://developers.google.com/speed/pagespeed/insights/?url=http%*A%*F%*Filocked.ru%*F&tab=desktop this is the main critical indicator the website loading time as well umenshilos http://tools.pingdom.com/fpt/#!/cLI*xt/http://ilocked.ru/ here`s another test http://www.webpagetest.org/result/****** _WX_**FA/ from the second passage into the result caching website, gruzits much faster we recommend to optimize images |
| Question: |
Today, with the website problems again. At the weekend everything was fine. Monday in the afternoon (today) he can`t fall for that big load, because it is not. How long will it take to migrate to a more powerful server (e.g., VPS-*) and do we get rid of the existing problems or not?please do not transfer without our approval. |
| Answer: |
Hello. the transfer is not required. just change the server settings. on your server now enormous load. how much You have in the moment visits to the sites? whether You attack* |
| Question: |
Requests to the http server range today from * * * * * * today. Today *** visitor. The metric showing from ** to ** visitors at a time. No threats were made. |
| Answer: |
according to statistice load You *** requests simultaneously. compared to previous tnaim larger or a smaller-visitors? what engine sites? |
| Question: |
Regarding attendance - all deviations in the norm. So attendance nor decreased, has not increased significantly. Drupal website |
| Answer: |
is it possible website optimization? |
| Question: |
Optimization has always added to the cache from Drupal. The scripts are compressed, images are compressed to the maximum (without quality loss). The same from your side also optimization was performed last Wednesday. Turned on the caching and compression. Here in this report you can view data https://*.*.*/***** |
| Answer: |
optimization is not enabled. not digging this \"optimization\", optimization is the setting of all parameters you have now hangs a lot of processes
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| Question: |
*) If we transfer everything to a larger server (e.g., VPS-*) do we get rid of the existing problems or not?*) Do not carp at words. Optimization we have held, not just clicked \"button optimization\". Your side was also carried out these processes. Site after the \"optimization\" began to work much slower.*) Images are optimized, not \"compressed\".*) You drop rule and YOUR answers and comments \"compression just affects the load. compression only increases the load. run it on your computer to archive large archive, is this You will increase proizvoditelnosti computer?\" Consider removing comments is unacceptable - we have an open dialogue.please answer at least the first question. |
| Answer: |
we do not know. for this you need to analyze the site and determine its resource requirements. such an analysis, we do not spend we can offer You a vps is a physical server http://www.erahost.ru/tarif_serv.php almost for the same price we just turned on caching on the browser side and compression that increased the index of website in google pagespeed images are not compressed, they can only optimize the |
