| Question: |
Hello! I have a problem with the site! Doesn`t open! Message *. *. |
| Answer: |
Hello System overload protection block account for their excess.
Your account creates very high overload, long time
already gone beyond the normal hosting, You need VPS
http://erahost.ru/vpsline.php
We launched the account, but to ensure that in the future will not be like I can`t. |
| Question: |
Hello! One of my sites you have, refused to work, I want to install the WordPress engine again but it gives Internal Error Serverserver encountered an internal error or misconfiguration and was unable to complete your request.I already had it installed, then demolished, and again want to install on does not work! Even a simple landing page loaded and still not working! How can I solve the problem? |
| Answer: |
Hello. what kind of website is it?
please Check the rights for folders and files.
the Law must be just *** files *** folders. Law *** is prohibited and does not require
In the file .htaccess should not be of type php settings php_value, php_flag. php is running as cgi and make these customizations in the php files.ini .
Error You can see in the control panel, the error Log
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| Question: |
All understood, thanks! Now the question on the website http://*-**.*/ I`m in the admin panel of the hosting deleted the image some WordPress and the site stopped working, although it is on the engine * is to restore what I deleted? I just apparently initially tried to install WordPress from the panel control hosting control panel, but after installed Sam * |
| Answer: |
You must then upload the site again |
| Question: |
that is to make a backup of the forum database and restore phone from backup or just start over? |
| Answer: |
just try vosstanovit website files http://helix-**.EN take them out of the distribution of the engine. replace otsustama |
| Question: |
good thank you I`ll try |
| Answer: |
ok
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| Question: |
Did as you said, can go to the admin area, but when entering the main forum page an empty page! Even if you look at the page code through the browser there is simply no blank page! Can still that prompt? |
| Answer: |
you replaced indexkey file? |
| Question: |
No, I completely copied everything there, but replace turned off, only the missing files back copied! What I can not say, as FTP did that we should copy? |
| Answer: |
please Check now.
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| Question: |
All found the reason, thank You! Replaced the file *.php and it worked! I thought that forum was killed specifically! Thank You! |
| Question: |
Or did You do It? I`m just me all the files one by one in the root of the site and check! The file *.php site is ready! You did something? |
| Answer: |
you had a file index.html the empty file. we have removed it. |
| Question: |
Clear! Thank You Admin! |
| Answer: |
thank you for contacting the technical support |
| Question: |
Hello admin! I got in website You are all off due to Bandwidth Limit Exceeded! Just tell me what site this issue? |
| Answer: |
Hello the problem was created a website money--master.ru You either need to change the tariff on a VPS or remove website hosting |
| Question: |
The problem *th time this and first time too, he created this problem? |
| Answer: |
Yes, utochnit you have on this site kaki is it download? or you play video from the server ? or you have a large number of visits to the site? |
| Question: |
I have the video played from the server! * not great! I`m probably just his perezalil video hosting and everything! |
| Question: |
You can include the sites and I will solve this problem! The video I`ll post it on video hosting! And attendance is not great! |
| Question: |
It worked! Thank you! Addressing the harmful impact to the server ))) |
| Answer: |
we have opened. according to the rules of hosting you should not play video from the server |
| Question: |
All I knew! I will consider! |
| Answer: |
ok |
| Question: |
Hello again! Again, the sites cut off! Video as said playback server is removed! Now plays *.* What`s the problem? site. * * this is a simple landing page in html with database, I think it can`t load the server! |
| Answer: |
Hello what is the volume starnicy site? |
| Question: |
**.* * |
| Question: |
I removed the * in addition to site http://*-**.*/ |
| Answer: |
helix-**.EN. working. |
| Question: |
no, Bandwidth Limit Exceeded |
| Answer: |
Check the amps. now. |
| Question: |
Now works! Thank you! You said that the problem was because of the website *.*, I have removed it completely, and the domain is also removed! Problems should not arise now! |
| Answer: |
Thank you, that appealed to customer support. |
| Answer: |
ok |
