| Question: |
Good day, after payment of the debts and the renewal of your services it will be possible to restore access to the site? |
| Answer: |
Hello. Your account is not deleted, but the folder of the primary domain few files. Is that satisfactory? |
| Question: |
how little files, I was primarily interested in celostnosti information on the website, it was written in joomla |
| Answer: |
You remember when was the last time You made changes on the website, updates? |
| Question: |
I don`t remember exactly but probably in may **** |
| Answer: |
expect we will test backup |
| Answer: |
the account files and two bases |
| Question: |
Hello, after the payment website was involved, but this is clearly not what I was expecting to see if you can check the availability of backups? I`m interested in the latest working version of the site, and whether there these backups? |
| Answer: |
Hello. You had a delay -** days . your website was infected more -** days ago. we have weekly backups. ie is our became what You have now on the site. |
| Question: |
Thanks for the info, I guess you can close the ticket |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |
