| Question: |
Good day! Somehow there is no access from the browser to the page of our company realton-company.com.ua please help My e-mail: [email protected] |
| Answer: |
Hello. did You do any changes on the website? |
| Answer: |
Hello. Your site Ratilal spam. we will now check it for viruses and give You a report |
| Question: |
changes were done, but the website ribatallada not pornosayti, I have a copy of the website made using the plugin all-in-one migrateкак can I recover? |
| Question: |
Are you here? |
| Answer: |
wait for the end of the test please |
| Question: |
is there anything for me? |
| Answer: |
please report http://realton-company.com.ua/AI-BOLIT-REPORT-__-393226-23-05-2016_16-12.html |
| Question: |
fine how to me now to recover it? |
| Answer: |
Swinoujscie from viruses according to the report. |
| Question: |
the better clean? |
| Answer: |
manually of course. you can download https://revisium.com/kb/scan_site_windows.html for analysis.to upload website files to the computer and again scan |
| Question: |
and if all to remove, put wordpress and restore from backup, all-in-one migrate? |
| Question: |
it would have been faster |
| Question: |
Tell me, in this case, you need to delete everything in public_html? |
| Answer: |
Yes, you oznochaet the public_html folder for the site perestroka |
| Question: |
please reply |
| Answer: |
YOU want to install a new WP, and then to substitute back the old database? |
| Question: |
Can advise how is better and faster? |
| Question: |
Yes, to substitute the old database |
| Answer: |
cann`t try, save a copy of the database, reinstall WP, and then pour the old, or just create a new DB, it will install a new WP, and then in connection settings connect the old database. |
| Question: |
Thank you |
| Answer: |
Thank you, that appealed to customer support. |
| Question: |
Good nacickaite, why can`t I see the site?Here he writes:ForbiddenYou don`t have permission to access / on this server.Additionally, a 404 Not Found error was encountered while trying to use an an ErrorDocument to handle the request. |
| Answer: |
Hello potamu that you have no index file so your website is infected. now checked for viruses |
| Question: |
spasiba index file got rid of tadase earned |
| Answer: |
now viruses. http://realton-company.com.ua/AI-BOLIT-REPORT-__-138768-02-06-2016_02-15.html |
| Question: |
Tell me how to remove them? |
| Answer: |
we recommend you to consult the https://revisium.com/ru/order/ consultation is free |
| Question: |
the fact that the file indicated that he was infected, downloaded to your computer - nod32 checked - everything is normal |
| Answer: |
if you decided to check the computer, check this https://revisium.com/kb/scan_site_windows.html |
| Question: |
Checked - how to treat? |
| Answer: |
to delete or clean code |
