| Question: |
when you enter the address of your website opens the page https://*.*.**********%**%**%**%**%**%**%**%**%**%**%**%**%******-**-**%****.**.**.*=* |
| Answer: |
It`s young page, this is just a get an index page. download it |
| Answer: |
Hello. Check out now. |
| Question: |
it did not, the fact that the domain *.* reads the index page of public_html directory* and it worked. Today I found out that it doesn`t open, I have not changed anything in the configurations. |
| Answer: |
the directory of the primary domain public_html. What you have any difficulties? |
| Question: |
*.* I have not the main domain, I pointed it to the directory public_html* and he won`t open the website is located in this directory? open this https://*.*.**********%**%**%**%**%**%**%**%**%**%**%**%**%******-**-**%****.**.**.*=* |
| Answer: |
Upload the native file .htaccess in the folder public_html/materprim |
| Question: |
I deleted all and uploaded again to the new WordPress site with their own .* |
| Question: |
and does not open |
| Answer: |
of the File .no htaccess in the site folder. |
| Question: |
copied /.* in /public_html*/.* the problem remained in the archive of WordPress no file .* |
| Answer: |
tell me what You have configured in the DNS domain? what have? for what you specified the ip **.**.*.** ??? leave only ip **.**.*.** |
| Question: |
Removed from domain settings, all strings that contain the ip **.**.*.** and **.**.*.**, the problem is the same. I`m telling you everything was revealed, and cherish stopped, I didn`t touch anything, it means you have a problem |
| Answer: |
the problem You have created. for some prichny putting the two website ip the ip **.**.*.** not yours and you didn`t have to specify it.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Sergiu>*.*Tracing route to **.hostven**.* [**.**.*.**]the maximum number of jumps **: * <* MS <* MS <* MS ***.***.*.* * * * * * * *.*.*.* [**.**.*.*] * * * * * * * **-***-*-**.*.* [**.***.*.**] * ** * ** * ** * **-***-*-**.*.* [**.***.*.**] * ** * ** * ** **-***.***.ip*.*.* [**.**.**.***] * ** * ** * ** *-*-*-*.***.ip*.*.* [***.***.***.***] * ** * ** * ** *.ip*.*.* [**.**.**.**] * ** * ** * ** * **.***.**.** * ** * ** * ** * **.***.**.** ** ** * ** * ** *.* [**.**.*.**]Trace complete. |
| Question: |
where did *.* [**.**.*.**] I don`t understand |
| Answer: |
As you have directed your domain? |
| Question: |
https://*.*.************=* |
| Answer: |
On this screen nothing is visible. |
| Question: |
this is a link to a folder in *e *-hole images |
| Answer: |
Give a link to the page where you can see the problem. |
| Question: |
https://*.*.**********%**%**%**%**%**%**%**%**%**%**%**%**%******-**-**%****.**.**.*=* |
| Answer: |
Give the path where you see the list. |
| Question: |
*.* |
| Question: |
http://*.* or http://*.*.* |
| Answer: |
Domain < / span>http://materprim.ml this account does not apply. |
| Question: |
https://*.*.***********%**%**%**%**%**%**%**%**%**%**%**%**%******-**-**%****.**.**.*=* |
| Question: |
I wrote above that it worked and stopped working, I have not changed anything, I don`t even go to the computer for the weekend, on Saturday and on Monday stopped |
| Answer: |
the Contents of the folder public_html/materprim you can see in file Manager? |
| Question: |
Yes |
| Question: |
but by the way here: https://*.*.***********%**%**%**%**%**%**%**%**%**%**%**%**%******-**-**%****.**.**.*=* when you click on the link /public_html* open your web file Manager in the root / not in /public_html* like the idea Dolgano I get the feeling that in the settings the path for a domain but he kakimto reasons not vosprinimaetsya same settings |
| Answer: |
To display the domain`s page does not have anything similar. |
| Question: |
here is my file Manager https://*.*.*********%**%**%**%**%**%**%**%**%**%**%**%**%******-**-**%****.**.**.*=* |
| Answer: |
please Wait, your issue is being dealt with. |
| Answer: |
repeat it for You again. You have incorrectly configured Your domain, very wrong.what you see belongs to a completely different site on server normally, configure Your domain on the website of the Registrar Or specify our DNS ns*.hostven**.com
ns*.hostven**.com or ip **.**.*.** and just so nothing vydumyvat. https://www.dropbox.com/sh/hrqnidq***i**bj/AACix*gbYCmv*lLWXfJdTYS-a?dl=*&preview=%D*%A*%D*%BA%D*%**%D*%B*%D*%BD%D*%**%D*%BE%D*%**+****-**-**+**.**.**.png here are all wrong. no CNAME records either NS or A |
| Question: |
for example I need to fill:*. *Hostname: **.hostven**.**. *: 46.**.*.***. *Hostname: **.hostven**.**. *: **.**.*.**I properly filled the fields with ip binding |
| Question: |
and the question remains, why is there still all worked itself out and stopped? |
| Answer: |
onOne rotala. it never worked properly and could not work. You specified two of the ip . the first time Your Internet provider sent You one ip and You have \"worked\" and at other times decided to send for the second ip, NOT Your someone else`s ip, unrelated to Your website that You don`t have to specify. You need to specify two NS records. ns*.hostven**.com ns*.hostven**.com all. do Not write the ip if the Registrar does not require it. the ip is written in sootvetstvuyushie field, you have none judging by the screenshot |
| Question: |
on *.* temporary domain, my DC will be here: https://*.*.*/*****%**%**%**%**%**%**%**%**%**%**%**%**%******-**-**%****.**.**.*=* |
| Answer: |
the records are incorrect. DNS ns*.hostven**.com IP:**.**.*.**
ns*.hostven**.com IP:**.**.*.** |
| Question: |
could you advise me how to configure the domain for *.*? |
| Answer: |
you can grant access to the panel that we set up DNS for the domain? according to your screenshots nothing clear |
| Question: |
how to grant access? |
| Answer: |
access to the account where You registered the domain |
| Question: |
you have team viewer? |
| Answer: |
what in this situation is it needed? |
| Question: |
if you came to my office and set up a domain, and at the same time I see how you do it and stop torturing you with questions |
| Question: |
sorry if asking too much |
| Answer: |
it is better if You provide access to the domain control panel. we will change DNS |
| Question: |
can Skype work? I will turn on the screen and you tell me what to do..? |
| Answer: |
you need to enter in the properties of domain NS servers. ns*.hostven**.com
ns*.hostven**.com and |
| Question: |
I did |
| Answer: |
in this case, is to wait, the new settings do not take effect immediately, on average it takes *-** hours. |
| Answer: |
pokajet please screenshot. only the entire page but nah piece. always bring full screenshots are clear what was happening. |
| Question: |
https://*.*.********%**%**%**%**%**%**%**%**%**%**%**%**%******-**-**%****.**.**.*=* |
| Answer: |
no. wrong. don`t touch the fields with CNAME You must be either a record or NS , but not CNAME. no CNAME should not be. are You sure this is the control panel of the domain and not the DNS zone editor hosting? You are now Domain Nameservers:
NS**.FREENOM.COM
NS**.FREENOM.COM
NS**.FREENOM.COM
NS**.FREENOM.COM
Nydia them and samenet ns*.hostven**.com
ns*.hostven**.com two records. two extra delete at all |
| Question: |
***.*.***.*.*not deleted, removed, leave only * and * and used, and when I go again * and * there, and I did not put them |
| Question: |
I already created a ticket there |
| Answer: |
You have created the ticket, so You installed a new DNS? |
| Question: |
I have made it easier, removed the domain and registered on novov, now there`s only the server you need |
| Answer: |
now You are Domain Nameservers:
NS**.ROOKDNS.COM
NS**.ROOKDNS.COM
|
| Question: |
I have deleted and can`t register again |
| Answer: |
you need obratitsa in support of the Registrar |
| Question: |
already |
| Answer: |
ok |
