| Question: |
Hello. Not there for a long time, I had problems with the site, and I restored an old copy of my website jilc.ru this is a link to chat with support http://empire-host.ru/support.php?do=wievtiket&page=3&id=102808#lastmsg But half of the important files missing , folder jilc.ru/audio empty.( it was my audio files) Which unfortunately remained on my computer. Plus, most of the plugins and scripts is correct, their reinstallation did not help. How to solve the problem without having to reinstall WordPress engine , and that is too long will have to restore everything. |
| Answer: |
Hello. all files are in the folder public_html/jilcru , including Your music files utochnite what nekorektno work plugins? |
| Question: |
There is a plugin Visual Composer. It is needed in order to design the page. When I click on some sort of element for this plugin ( add text, video, picture, etc) that is not what is added ( just simply is not pressed) there is No action at all. Plug-in use for a long time and many years. And this error was never. |
| Answer: |
Errors in the browser console is not celebrated? |
| Question: |
Hmm... okay. I`ll try check it and clean the cache and browser etc. come in. about changes to write .. |
| Answer: |
ok |
| Question: |
did not help anything. same error and after cleaning and in all other browsers |
| Answer: |
what version of php is your site and the plugin? |
| Question: |
I have no idea. well, before everything was fine. before the site has a virus, and I restored the full old copy ( from December 2015 ). Yes and this plugin works on other sites with the same engine etc... |
| Answer: |
on the other site on this account? which version of engine do you have? |
| Question: |
Yes. on this Akka etc. on the website. WordPress 4.5.2. The latest version of WordPress. And anticipating the next question, the version of the plugin is also the latest ... |
| Answer: |
on the net . only ustavlennom website , this plugin рабоатет7 try on subdomain |
| Question: |
approx. |
| Answer: |
report the result |
| Question: |
well |
| Answer: |
ok
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| Question: |
all dealt with the problem. removed the plugin. launched. a plugin that cleans the trash in the database and on the website. installed the plugin and worked. |
| Answer: |
ok
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