| Question: |
Hello. Few days already trying to solve a problem. There is a wordpress version *.*. And the plugin * latest version at the moment. The plugin does not work ( does not work or anything to stick with the help of this plugin, he is the designer of the pages). Had also contacted the support, I thought this is due to the fact that I restored the website from backup, but was not. After many attempts, I deleted the site, re-set the engine, and the plugin is still not working. Googled, googled a lot, tried many different ways to solve the problem but that does not help. Left * option is to roll back to Wordpress *.* or to *.* to latest version *.* conflicts with all versions of the plugin *. A lot of reviews in the Internet about this. Can I roll back the EP to *.* or.* * version? |
| Answer: |
Hello. It is to izmeniti version of WP, then we are afraid to help fail, we can restore a backup of the site. How long have You been doing updates? |
| Question: |
I can`t remember. for a long time, I have already restored a copy that does not work. and had to delete everything... came out of VP *.* and it has been updated ... |
| Question: |
so. I found the backup you had from **.**** year , are you I threw. I`ll try to install it. If that otpishus |
| Question: |
well, I do have a backup, well hike as it turned out crooked ( were the folder is * copied *.* deleting all of it ), the site is not working. |
| Answer: |
a database You have updated? |
| Question: |
and I just deleted the database ( bordessa *.* ) the old database was not updated, I don`t know how to do it |
| Answer: |
did You restore a site folder with the files without the plugin? |
| Question: |
No, I have a friendship and a backup of the old version of the site ( just a folder with files it WordPress at public_html*, that backup you sent me was a few weeks ago when I had the same problem with the plugin, and restored that backup, you backup like this with starovo server warehouse brought, this version of VP *.* but then like the EAP was updated and again the error with this plugin started. Database backup for the old version I have( If not hard, and you have it somewhere in there, can you please restore ? |
| Answer: |
check amps. the name of the database we`ll check it out. |
| Question: |
* |
| Answer: |
what date need a base smim_jilc ? |
| Question: |
from Dec **** probably |
| Answer: |
check availability |
| Question: |
fit maybe in January-February***, just don`t remember when VP was updated to *.* |
| Question: |
Are there any results ? |
| Answer: |
unfortunately takoi backups |
| Question: |
what are they ? |
| Answer: |
please Wait. |
| Answer: |
all dumps found we uploaded to public_html/mysql.there for a different time |
| Question: |
Can you please restore the database public_html*mysql/**** ***.**.**** and wp website backup it is located at public_html* |
| Answer: |
please Wait. |
| Answer: |
database recovery, recover files. |
| Answer: |
please Confirm, you mean this archive file - jilcru.zip ** may. Him to recover? |
| Question: |
no, the folder is in public_html***.**.**** |
| Answer: |
Folders rebranded. Check the operation of the site. |
| Question: |
won`t work |
| Answer: |
upload folder jilcru ? |
| Question: |
Page.* * rabotaetsya *.* not yet able to process this request.HTTP* *** |
| Question: |
well, I was asked to do it. Whatever you just fixed the website. deleted the old copy, clean dB and re-pour all that would work |
| Answer: |
go to admin panel and disable plug-ins |
| Question: |
are you kidding me ?? as I go into admin area if I have no where comes! on all pages the error that I above wrote to you. I only had a backup to restore the site, that you can`t do that. |
| Answer: |
we did what You asked. we don`t izvestnoy which pages You have an error, You are saying that can`t log in to admin area. the problem with wordpres often it is because of the plugins that oenoalliance. |
| Question: |
I deleted all the plugins via FTP. the error is the same. |
| Answer: |
backup Your not working with this database |
| Question: |
can you please just restore the site *.* then, no matter what base, etc. |
| Answer: |
please Check now.
|
| Question: |
you do not do something. you subdomain *.*.* moved on *.* |
| Answer: |
We returned to the old files and database to the latest recovery. |
| Answer: |
please Check now.
|
| Question: |
Everything was as before. Thanks. |
| Answer: |
ok |
