Question: |
Hello!Administrators mail client told me that my emails end up in Spam due to the fact that I`m missing SPF file to TXT record. What does this mean and how do I add it? |
Answer: |
Hello report for a domain, you must add the entry . just let us know how you are sending mail through php mail, or smtp |
Question: |
Domain studego.com post [email protected]Я don`t know which record, simply said that due to the lack of spf file |
Answer: |
no. it`s not about the file but about the recording. let the entry to register and we`ll put |
Question: |
Well, as far as I know, there is a need to take into account all servers of the domain from which you send letters to the Internet that it was impossible to fake the sender. |
Answer: |
Specify the contents of < / span>TXT records. |
Question: |
studego.com IN TXT \"v=spf1 +a +mx -all\" |
Question: |
try this |
Answer: |
entry amended |
Question: |
Please tell me where I can generate a DKIM signature for your mail server. |
Answer: |
DKIM signature generated for your domain in the panel. you already have one |
Question: |
http://www.ex.ua/187001291078 writes that there is no DKIM, and SPF everything seems OK |
Answer: |
give a link please. we do not mozenrath with the text in the screenshots . or put the text in the ticket |
Question: |
Delivered-To: [email protected] by 10.31.58.5 h5csp2063756vka with SMTP id; Tue, 31 May 2016 09:03:13 -0700 (PDT)X-Received: by with SMTP id 10.194.102.202 fq10mr8592130wjb.153.1464710544441; Tue, 31 May 2016 09:02:24 -0700 (PDT)Return-Path: Received: from vps.studego.com (static.250.2.201.138.clients.your-server.de. [138.201.2.250]) by mx.google.com with ESMTPS id b199si37804322wme.74.2016.05.31.09.02.12 for (version=TLS1_2 cipher=AES128-SHA bits=128/128); Tue, 31 May 2016 09:02:24 -0700 (PDT)Received-SPF: pass (google.com: domain of [email protected] 138.201.2.250 designates as permitted sender) client-ip=138.201.2.250;Authentication-Results: mx.google.com; dkim=temperror (no key for signature) [email protected]; spf=pass (google.com: domain of [email protected] 138.201.2.250 designates as permitted sender) [email protected]: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=studego.com; s=dkim; h=Content-Transfer-Encoding:Content-Type:MIME-Version:To:From:Subject:Date:Message-ID; bh=qc62PfL9zXD9BrWGPijbBNrkfnDk/p3P/5rS9Ih2FEw=; b=vkoE7DF8Vch6VqS3zXZIVn39qXoquh5Utcvofjnl0/YfmwRD6UIINEscGP56EVv3NSNm29Rpglk753kjrsquwyc3actmkf3dwwyv26epi8rgmdcjvt5urmi9jr/XYTjt9/VBY8keu7s2hzyM9mNz44QrSNomGk5K/sgTBhwpA40=;Received: from localhost ([::1] helo=studego.com) by vps.studego.com with esmtpa (Exim 4.80) (envelope-from ) id 1b7m7Q-00067P-Fb for [email protected]; Tue, 31 May 2016 19:02:12 +0300Received: from 77.47.135.178 (proxying for 77.47.135.178) (SquirrelMail authenticated user [email protected]) by studego.com with HTTP; Tue, 31 May 2016 16:02:12-0000Message-ID: Date: Tue, 31 May 2016 16:02:12-0000Subject: sdfsadfFrom: [email protected]: [email protected]: SquirrelMail/1.4.23 [SVN]MIME-Version: 1.0 Content-Type: text/plain;charset=utf-8Content-Transfer-Encoding: 8bitX-Priority: 3 (Normal)Importance: Normalsadfsdafdsa |
Answer: |
turn DKIM in the domain properties in Your panel. |
Question: |
I think turned on, but when sending mail [email protected] shows that it is not present, to activate the required period of time? |
Answer: |
give the entry in the ticket. we do not have panel access to Your server |
Question: |
Same thing: Delivered-To: [email protected] by 10.28.174.142 x136csp2085536wme with SMTP id; Tue, 31 May 2016 09:53:44 -0700 (PDT)X-Received: by with SMTP id 10.28.56.132 f126mr16363362wma.96.1464713624448; Tue, 31 May 2016 09:53:44 -0700 (PDT)Return-Path: Received: from vps.studego.com (static.250.2.201.138.clients.your-server.de. [138.201.2.250]) by mx.google.com with ESMTPS id o70si38013166wmg.103.2016.05.31.09.53.44 for (version=TLS1_2 cipher=AES128-SHA bits=128/128); Tue, 31 May 2016 09:53:44 -0700 (PDT)Received-SPF: pass (google.com: domain of [email protected] 138.201.2.250 designates as permitted sender) client-ip=138.201.2.250;Authentication-Results: mx.google.com; dkim=temperror (no key for signature) [email protected]; spf=pass (google.com: domain of [email protected] 138.201.2.250 designates as permitted sender) [email protected]: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=studego.com; s=dkim; h=Content-Transfer-Encoding:Content-Type:MIME-Version:To:From:Subject:Date:Message-ID; bh=S2oKlQRwi0Syz2SizNX4JOPyCZMFZP3Nwycw3d4m74q=; b=ADIiXQpd8Gk9a19AcSvMHLS5DZvGFIUIofbo3xj145z1spirrgf5gs2stmne+lRHz8RCHGAByXru8McYwOsjAGCu6bvyebblbeq6ztor5nah/q9Q4J3m++tKFAgklYzD8w0fTyVnpiWtWPQeUaMIlQbutisledupbretxnnsl0a=;Received: from localhost ([::1] helo=studego.com) by vps.studego.com with esmtpa (Exim 4.80) (envelope-from ) id 1b7muH-0006Tv-4h for [email protected]; Tue, 31 May 2016 19:52:41 +0300Received: from 77.47.135.178 (proxying for 77.47.135.178) (SquirrelMail authenticated user [email protected]) by studego.com with HTTP; Tue, 31 May 2016 16:52:41-0000Message-ID: Date: Tue, 31 May 2016 16:52:41-0000Subject: dasdFrom: [email protected]: [email protected]: SquirrelMail/1.4.23 [SVN]MIME-Version: 1.0 Content-Type: text/plain;charset=utf-8Content-Transfer-Encoding: 8bitX-Priority: 3 (Normal)Importance: Normaldsadasda |
Answer: |
open the properties of the domain and inform the entry |
Question: |
Here http://www.ex.ua/208386783983 |
Answer: |
menu - domain names |
Question: |
Where and how to enable DKIM in the menu section - Domain names |
Answer: |
open the menu - domain names, select domain, and let us DKIM records for the domain. this txt record |
Question: |
It? v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiqkbgqdob+9JDLvqrQRik+uZsWec4R8MTZKK9qyHRHZxneunb/ylWr2fxisAROqXRhaRdTInvj3Oyl73hTsbqjm7nrkrrz8pc4blioakepbb0j0wuhulxthihl59a1zei9v/buiMk8nUk6Jdvv5QGpfokhfnmzG0PpFZynhm2qt7wed6wqidaqab |
Answer: |
the Question referred to the administrator, wait for amp. |
Answer: |
Yes. it. made |
Question: |
When will the change take effect? Because the signature is not displayed |
Answer: |
was supposed to tread. where you see the mapping? |
Question: |
Send yourself a letter with gmayl email, and there in the email choose show original. Where displays the full contents of the letter, as I sent above. |
Answer: |
you are sending from the website or from the box? |
Question: |
from the site |
Answer: |
through mail or smtp? |
Question: |
smtpReceived: by 10.114.10.197 k5csp575592ldb with SMTP id; Tue, 31 May 2016 10:50:02 -0700 (PDT)X-Received: by with SMTP id 10.194.173.161 bl1mr32900206wjc.11.1464717002343; Tue, 31 May 2016 10:50:02 -0700 (PDT)Return-Path: Received: from vps.studego.com (static.250.2.201.138.clients.your-server.de. [138.201.2.250]) by mx.google.com with ESMTPS id a81si38348750wmf.59.2016.05.31.10.50.02 for (version=TLS1_2 cipher=AES128-SHA bits=128/128); Tue, 31 May 2016 10:50:02 -0700 (PDT)Received-SPF: pass (google.com: domain of [email protected] 138.201.2.250 designates as permitted sender) client-ip=138.201.2.250;Authentication-Results: mx.google.com; dkim=temperror (no key for signature) [email protected]; spf=pass (google.com: domain of [email protected] 138.201.2.250 designates as permitted sender) [email protected]: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=studego.com; s=dkim; h=Content-Type:MIME-Version:From:Date:Message-ID:Subject:To; bh=NhpOwmZyP7Z2kvMctIzf8wr/1zk9z86hfg/I5aV3kXg=; |
Answer: |
you tried to send through the mailbox? via webmail? |
Question: |
same Delivered-To: [email protected] by 10.114.10.197 k5csp597967ldb with SMTP id; Tue, 31 May 2016 11:41:12 -0700 (PDT)X-Received: by with SMTP id 10.28.31.68 f65mr16374617wmf.45.1464720072655; Tue, 31 May 2016 11:41:12 -0700 (PDT)Return-Path: Received: from vps.studego.com (static.250.2.201.138.clients.your-server.de. [138.201.2.250]) by mx.google.com with ESMTPS id hp7si52266619wjb.145.2016.05.31.11.41.12 for (version=TLS1_2 cipher=AES128-SHA bits=128/128); Tue, 31 May 2016 11:41:12 -0700 (PDT)Received-SPF: pass (google.com: domain of [email protected] 138.201.2.250 designates as permitted sender) client-ip=138.201.2.250;Authentication-Results: mx.google.com; dkim=temperror (no key for signature) [email protected]; spf=pass (google.com: domain of [email protected] 138.201.2.250 designates as permitted sender) [email protected]: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=studego.com; s=dkim; h=Content-Transfer-Encoding:Content-Type:MIME-Version:To:From:Subject:Date:Message-ID; bh=wTXmiufvNNpLo6pCZ8DYavyOsXVHcncoi7+M70oUphY=; b=S9V9ZgqUxi2xgr6vDKOG+xh1U7pK4aZIfCaqi6k6fWz6iUk2H+b5YqRTLWpfl8aywKTtqz0gf4NmkmitKm+D2GDTwfm3UCPQk9SUvRZ5mCTg7D1pGfs0tilmfupn2xrq/WpSgkb157gCFDYYZtHinJntZnPX71x92bc076vh6kk=;Received: from localhost ([::1] helo=studego.com) by vps.studego.com with esmtpa (Exim 4.80) (envelope-from ) id 1b7obI-0007NP-4S for [email protected]; Tue, 31 May 2016 21:41:12 +0300Received: from 77.47.135.178 (proxying for 77.47.135.178) (SquirrelMail authenticated user [email protected]) by studego.com with HTTP; Tue, 31 May 2016 18:41:12-0000Message-ID: <[email protected]>Date: Tue, 31 May 2016 18:41:12-0000Subject: From: [email protected]: [email protected]: SquirrelMail/1.4.23 [SVN]MIME-Version: 1.0 Content-Type: text/plain;charset=utf-8Content-Transfer-Encoding: 8bitX-Priority: 3 (Normal)Importance: Normal |
Answer: |
this is dkim |
Question: |
What is a dkim = temperror (no key for signature ) |
Answer: |
we see the entry DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=studego.com; s=dkim; h=Content-Transfer-Encoding:Content-Type:MIME-Version:To:From:Subject:Date:Message-ID; bh=wTXmiufvNNpLo6pCZ8DYavyOsXVHcncoi7+M70oUphY=; b=S9V9ZgqUxi2xgr6vDKOG+xh1U7pK4aZIfCaqi6k6fWz6iUk2H+b5YqRTLWpfl8aywKTtqz0gf4NmkmitKm+D2GDTwfm3UCPQk9SUvRZ5mCTg7D1pGfs0tilmfupn2xrq/WpSgkb157gCFDYYZtHinJntZnPX71x92bc076vh6kk=; |
Question: |
I have some problems with their SPF record when you requested the text to be written. You mean I found it on the Internet or also looked into domain names, like DKIM records?? |
Answer: |
no. you have spf written in the properties of the domain on DNS server |
Question: |
those supporting Ukr, there is no mail said that it is incorrect. Where can I find the correct record for my domain, so you write it down? |
Answer: |
please utochnyat what niccorette? the entry is generated by the server |
Question: |
that is generated by the server and then what I sent you - studego.com IN TXT \"v=spf1 +a +mx -all\" ? |
Answer: |
this is made |
Question: |
that is my email client now 2 spf records? |
Question: |
DKIM signature not working on email server, here`s what I got the answer by checking through port25.com :DKIM check details:----------------------------------------------------------Result: permerror (no usable key records)ID(s) verified: Canonicalized Headers: content-transfer-encoding:8bit`0D\"0A` content-type:text/plain;charset=utf-8`0D\"0A` mime-version:1.0`0D\"0A` to:[email protected]`0D\"0A` from:[email protected]`0D\"0A` subject:`0D\"0A` date:Wed,`20`1`20`Jun`20`2016`20`11:14:52`20`-0000`0D\"0A` message-id:<[email protected]>`0D\"0A` dkim-signature:v=1;`20`a=rsa-sha256;`20`q=dns/txt;`20`c=relaxed/relaxed;`20`d=studego.com;`20`s=dkim;`20`h=Content-Transfer-Encoding:Content-Type:MIME-Version:To:From:Subject:Date:Message-ID;`20`bh=fdkeB/A0FkbVP2k4J4pNPoeWH6vqBm9+b0C3OY87Cw8=;`20`b=;Canonicalized Body: Test 0D\"0A` DNS record(s): dkim._domainkey.studego.com. TXT (no records)NOTE: DKIM checking has been performed based on the latest DKIM specs(RFC 4871 or draft-ietf-dkim-base-10) and verification may fail forolder versions. If you are using Port25``s PowerMTA, you need to useversion 3.2r11 or later to get a compatible version of DKIM. |
Answer: |
the email`s domain. we pointed out all the records that you gave. there can be several |
Question: |
Here`s another then the dkim record._domainkey v=spf1 ip6:138.201.2.250 PluginSource http://download.ispsystem.com/plugins/ispmgr_plugins.xml a mx ~all |
Answer: |
the request sent to the administrator. |
Answer: |
written record |
Question: |
DKIM check details:----------------------------------------------------------Result: permerror (no usable key records)ID(s) verified: Canonicalized Headers: content-transfer-encoding:8bit`0D\"0A` content-type:text/plain;charset=utf-8`0D\"0A` mime-version:1.0`0D\"0A` to:[email protected]`0D\"0A` from:[email protected]`0D\"0A` subject:`0D\"0A` date:Wed,`20`1`20`Jun`20`2016`20`14:03:00`20`-0000`0D\"0A` message-id:<[email protected]>`0D\"0A` dkim-signature:v=1;`20`a=rsa-sha256;`20`q=dns/txt;`20`c=relaxed/relaxed;`20`d=studego.com;`20`s=dkim;`20`h=Content-Transfer-Encoding:Content-Type:MIME-Version:To:From:Subject:Date:Message-ID;`20`bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;`20`b=;Canonicalized Body:DNS record(s): dkim._domainkey.studego.com. 14400 IN TXT \"v=spf1 ip6:138.201.2.250 DKIM is still not работаетPluginSourcehttp://download.ispsystem.com/plugins/ispmgr_plugins.xml a mx ~all\"NOTE: DKIM checking has been performed based on the latest DKIM specs(RFC 4871 or draft-ietf-dkim-base-10) and verification may fail forolder versions. If you are using Port25``s PowerMTA, you need to useversion 3.2r11 or later to get a compatible version of DKIM.\"permerror\" The message could not be verified due to some error that is unrecoverable, such as a required header field being absent. A later attempt is unlikely to produce a final result. |
Answer: |
please Wait, the request is sent to the administrator. |
Answer: |
please Check now.
|
Question: |
not working, here is what is dkim=neutral (bad version) [email protected]; |
Answer: |
please Wait. |
Answer: |
the request is sent to the developers panel |
Question: |
Hello! You haven`t figured out what could be the problem? |
Answer: |
not yet, understand. |
Answer: |
please Check now.
when checking all tupno host -t TXT dkim._domainkey.studego.com dkim._domainkey.studego.com descriptive text \"v=DKIM1\\; k=rsa\\; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiqkbgqdob+9JDLvqrQRik+uZsWec4R8MTZKK9qyHRHZxneunb/ylWr2fxisAROqXRhaRdTInvj3Oyl73hTsbqjm7nrkrrz8pc4blioakepbb0j0wuhulxthihl59a1zei9v/buiMk8nUk6Jdvv5QGpfokhfnmzG0PpFZynhm2qt7wed6wqidaqab\" |
Question: |
Hello! Now practical on all clients emails end up in Inbox, but there was a problem with the gmail-client, you do not tell me what could be the problem? |
Answer: |
what exactly is the problem with gmail? |
Question: |
All emails come to spam and after sending you need 5 minutes to get it. |
Answer: |
You wrote that fall into your Inbox. utochnyat which get to the Inbox or spam? |
Question: |
Spam gets letters that are sent to gmail with the rest problems are not present. |
Answer: |
which box go? |
Question: |
Different sent, spam everywhere. The latter were - [email protected] |
Answer: |
the letter was delivered 2016-06-06 10:03:39 1b9oZX-0004wZ-Q9 <= [email protected] U=igorprok P=local S=35517 [email protected] from <[email protected]> for [email protected] 2016-06-06 10:03:40 1b9oZX-0004wZ-Q9 => [email protected] R=dnslookup T=remote_smtp H=gmail-smtp-in.l.google.com [74.125.133.26] X=TLS1.2:RSA_AES_128_CBC_SHA1:128 DN=\"C=US,ST=California,L=Mountain View,O=Google Inc,CN=mx.google.com\" C=\"250 2.0.0 OK 1465196620 ez7si24889718wjd.197 - gsmtp\" 2016-06-06 10:03:40 1b9oZX-0004wZ-Q9 Completed |
Question: |
I`m not saying that it didn`t come. I said that the gmail client sends my emails to spam, unlike other clients. And you asked do you know what could be the problem. |
Answer: |
each email client has a Sovi features and life support filters, if a message in gmail goes to spam, verjetno its content it considers spam-like. Try to change the contents of the letter papadeli it to spam. |
Question: |
With any content gets. My mail may be in some bar sheet Gmail? |
Answer: |
to the coolant. to this question You can only answer support gmail, you need to contact them, for whatever reason emails end up in spam. |
Question: |
Hello!Please change SPF record for your domain studego.com v=spf1 +a +mx ip4:138.201.96.74 ~all |
Answer: |
but 138.201.96.74 it news server , your server 138.201.2.250 |
Question: |
I`m trying to connect my domain to the sendpulse. For confirmation of the authentication I need to specify the following SPF and DKIM for your domain studego.com - Settings for White Label Email serviceproperty DKIM records sign._domainkey.studego.com type TXT value:k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiqkbgqcx4nb1v6tt1ya42ehvgjg03ndisbh3/riCS8yDKjo4hCdii/5i5NoNBWX7OeoJwP9VgdeyKJM0KUyfPt7gjxq3lhhnkbz0enk+oo6Japr9D1uG12n/Zify5IS8GYmJsgXzN2YrDH2SOmoeU5TXarwphjsu9u8bq0d4ljdr8feluqidaqabпропишите SPF record studego.com type: TXT value v=spf1 include:mxsspf.sendpulse.com +a +mx ~all |
Answer: |
but then the mx needs to be changed. let us know what to register |
Question: |
You don`t know how to find the necessary mx? Their site indicated only about SPF and DKIM |
Answer: |
SPF and DKIM written |
Question: |
And when they will be included? And mx records are required? |
Answer: |
check amps., what should be included? |
Question: |
When applying the new spf and dkim records? |
Answer: |
average time to update DNS - a few hours |
Question: |
Good day! I checked the mail [email protected] the validity of the SPF and that`s what I wrote:Sender ID is like SPF, but it checks the FROM address, not the bounce address.What we retained as your current SPF record is:v=spf1 include:mxsspf.sendpulse.com +a +mx ~allMore information about this error:You apparently created more than one SPF record on your DNS. Please make sure to keep only one.Need guidance? View guides for each hostМожет to be such that I have multiple SPF records? |
Question: |
After we changed record (2 days ago) still writes this:Sender Policy Framework (SPF) is an email validation system designed to prevent email spam by detecting email spoofing, a common vulnerability, by verifying sender IP addresses.You recently modified your DNS, please do a new test in 12 hours.Your old record:v=spf1 include:mxsspf.sendpulse.com +a +mx ~allYour future record:v=spf1 +a +mx -all |
Answer: |
you have now only record v=spf1 include:mxsspf.sendpulse.com +a +mx ~all |
Question: |
May be such that still have not updated the DNS? |
Answer: |
no, it can`t, we sent to you mail it came proverit form customization please |
Question: |
what`s the shape? |
Answer: |
which you are sending |
Question: |
You mean a service through which I am sending? |
Answer: |
Yes, it mean. PowerJet settings |