| Question: |
Hello ! Please tell me the FTP settings, nothing has changed it is impossible to fill the update on the website. |
| Answer: |
Hello what details You use to access |
| Question: |
The user name of the FTP: *FTP server: ftp.*.*FTP & explicit FTPS port: ** |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
C:\\Users\\SHURA>tracert el-auto.netТрассировка route to el-auto.net [***.***.**.**]the maximum number of jumps **: * <* MS <* MS <* MS router.asus.com [***.***.*.*] * * ms <* MS <* MS **.*.*.* * * ms * ms * ms ***.***.***.* * ** ms ** ms ** ms ge-cix.giganet.ua [***.*.**.***] * ** ms ** ms ** ms **.**.**.** * ** ms ** ms ** ms core*.hetzner.de [***.***.***.*] * ** ms ** ms ** ms core**.hetzner.de [***.***.***.***] * ** ms ** ms ** ms*k*.rz**.hetzner.de [***.***.***.**] * ** ms ** ms ** ms duna.hostven**.EN [***.***.**.**]Trace complete.C:\\Users\\SHURA> |
| Answer: |
problem accessing there. utochnyat what error do you see |
| Question: |
failed to connect to server. |
| Answer: |
you have active or passive mode? check out what would have been passive, as well proverit what would the port was just ** |
| Question: |
The passive mode.Port **.Authentication starts and immediately throws error cannot connect to server |
| Answer: |
you have static or dynamic ip? you can change the ip? |
| Question: |
dynamic ip |
| Question: |
Thank you! It worked. |
| Answer: |
OK |
| Question: |
Thank you! It worked. |
| Answer: |
ok
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