| Question: |
My website won`t load says Connection reset. In cPanel go can`t either says the Connection is reset. What`s the problem? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Tracing route to refback70.tk [46.29.2.46]with the maximum number of jumps 30: 1 1 ms 1 ms 2 ms 192.168.1.1 [192.168.1.1] 2 * * * timed out for the request. 3 25 ms 24 ms 25 ms 10.50.21.6 [10.50.21.6] 4 25 ms 24 ms 25 ms dtel-ix.as6663.net [193.25.180.192] 5 58 ms 62 ms 67 ms 31.210.11.37 6 * * * timed out for the request. 7 * * * timed out for the request. 8 * * * timed out for the request. 9 * * * timed out for the request. 10 * * * timed out for the request. 11 * * * timed out for the request. 12 * * * timed out for the request. 13 * * * timed out for the request. 14 * * * timed out for the request. 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28 * * * timed out for the request. 29 * * * timed out for the request. 30 * * * timed out for the request.Trace complete. |
| Answer: |
you have static or dynamic ip& You can change it? |
| Question: |
Now try to change ip. However, why such a problem? It will turn out that the website may be inaccessible to many? |
| Answer: |
no, you have a problem with routing. the site is not relevant. |
| Question: |
Yes that`s right after resetting the modem everything started to work. ATP |
| Answer: |
Thank you, that appealed to customer support. |
