| Question: |
Good morning. found in 5-29 Moscow the inscription: \"Bandwidth Limit Exceeded. The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later.\"At all of our sites hosting:http://www.brunotoscano.comhttp://www.brunotoscano.ruhttp://www.brunotoscano.kzhttp://www.fulltorg.saskaita please therefore such a situation has arisen? Check, please. |
| Answer: |
please Check now.
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| Question: |
Thank you, work. Explain, please, in connection with which such a situation has arisen and what are your recommendations to avoid this again? |
| Answer: |
your website has been a surge of visits or work and attack protection from DDoS |
| Question: |
where in the logs can I see this activity? |
| Answer: |
the logs available in the control panel menu - neopentane access logs |
| Question: |
Thank you. Take a look.Question: at the same time the load went to all the sites? We have one generally won`t get flagged. Or when you load one, turn off all sites hosting? We have touched on 4 sites. |
| Question: |
Checked on the \"big\" (relative) to the log brunotoscano.com Any spike in the number of visits to website no.Queries, anything criminal did not see.There are no queries that would be done in a very short period of time. |
| Answer: |
the defense works on whole account whole |
| Question: |
And what about checked the log files? |
| Answer: |
the problem is checked |
| Question: |
Thank you |
| Answer: |
please Wait. |
| Question: |
It`s been a long time. Something revealed? |
| Answer: |
nothing yet |
| Question: |
It`s been more than a day. What do you got? |
| Answer: |
the system worked on the spike website. the logs have already been rotated so find out why more is not possible |
| Question: |
So. I can provide a log, which had copied itself. There is nothing critical ,as I wrote, it was not. Throw? |
| Answer: |
upload it to your hosting root folder |
| Question: |
Ready. File accesslog_brunotoscano.com_6_8_2016.gz |
| Answer: |
This log is deprecated. it is the data for 08/Jun/2016 |
| Question: |
Well, it is June 8, 3-20 Moscow received a message about the unavailability of the website. And this log and took off to check. |
| Answer: |
in this log we cannot see anything suspicious. activity she you have an: download materials? |
| Question: |
So I haven`t found any crises and surges. On the website nothing is downloaded. |
| Question: |
That`s it, and the question arose: why was error 509, when the logs are all beautiful |
| Answer: |
you have the website download materials? |
| Question: |
I have already written: 10-56: online nothing download. |
| Question: |
Clearly, I can`t say. I have a thought on this matter and seems it is true. Thank you. The ticket is closed. |
| Answer: |
playback media content? video, music? |
| Question: |
On the same page if you want you can watch a small video. |
| Answer: |
it was a lot of complaints? |
| Question: |
The log you have on hand.On the counter asked to see. |
| Answer: |
we don`t know about what page it |
| Question: |
www.brunotoscano.comвсе main |
| Answer: |
you wrote - \"On the same page if you want you can watch a little video.\" at what? |
| Question: |
well, I just wrote:\"www.brunotoscano.comвсе the main\"It is when you step on www.brunotoscano.com you can scroll through the video. |
| Question: |
Offer to stop and close the ticket. Thank you. |
| Answer: |
this video not on the website. he`s on youtube and it has nothing to do with the site due to its location outside of the server. playback any load Yong bears |
| Question: |
So generally there are no loads on the website. |
| Question: |
All. Stop. Thank you. |
| Answer: |
ok |
