| Question: |
Hello. Stopped to go to the website jilc.ru yesterday everything was fine. |
| Answer: |
Hello. You have made any changes on the website? |
| Question: |
Well, only if yesterday, and it was in the middle of the day. |
| Answer: |
what deystviya You did, installed the plugin? |
| Question: |
from the old backup plugin was moved. well I have already removed it |
| Answer: |
after the transfer plugin the site stopped working? |
| Question: |
no, I moved it somewhere yesterday mid-day, and everything worked. but now wanted to go to the site and all comes. error Page jilc.ru not working |
| Answer: |
what engine website? what plugin dobavljaci? then ceased to work? |
| Question: |
Oh my God. I wrote to you. Just stopped to go to the website. Yesterday afternoon 3: put the plugin ( audio player), he stood on this site for a long time. After installing it everything was fine, everything worked. Now, I Wake up, I go to the site and all. Does not go to him and not to the admin. No where. After installing the plugin there was not any action. ALL. the website on wordrpess |
| Answer: |
we checked the website for viruses http://jilc.ru/AI-BOLIT-REPORT-__-894181-15-06-2016_09-32.html proverit carefully these scripts. this does not happen whatever the blue \"has ceased to come\" . the website may be corrupted or your rabotoy or be hacked. proverit files from etcetera, original whether they |
| Question: |
and here I check, everything is just php pages |
| Answer: |
first check if these files in the original distribution, whether they are you can also apply for a free consultation to https://revisium.com/ru/order |
| Question: |
in the folder there is a backup softaculous_backups wp.26_17452.2016-06-14_10-44-01.tar.gz but that`s not clear from the website jilc.ru this is a backup or not, you can check it out ? |
| Answer: |
if a site ustanavlivatsya via softaculous then go to softaculous and select the site of saidie menu - backup |
| Question: |
Something you can`t find me even softaculous |
| Question: |
You can have the manual ??) |
| Answer: |
please describe the problem in more detail. we do not see the screen of Your monitor |
| Question: |
well, you wrote if the site was ustanavlivatsya via softaculous then go to softaculous and select the site of saidie menu - backup copiilor at that time I could not find a menu softaculous. Well, now I understand the campaign. Now impeccably renovated version of the site, otpishu in a few minutes |
| Question: |
hmm..when you recover write error Detected the following error :failed to select the database to restore Access denied for user `smim_wpjilc`@`localhost` to database `smim_wpjilc` |
| Question: |
so. the website was restored. thanks for the help) can you please check again for viruses ? |
| Question: |
th may. now on the other website comes in, address original.jilc.ru also WordPress gives an error ForbiddenYou don`t have permission to access / on this server.Additionally, a 403 Forbidden error was encountered while trying to use an an ErrorDocument to handle the request.Not 1 backup did not help. Yesterday everything was fine with him. The last change was a few weeks ago. |
| Answer: |
please Wait. |
| Answer: |
what changes were made on original.jilc.ru ? |
| Question: |
only new records are added to the site. Any plugins, themes, etc. not installed on it for a few weeks or months. Yesterday everything was fine. But how did the mowing with jilc.ru the campaign and the original is also covered with something. Wanted to restore from backups with jilc.ru but it did not help. 3-4 backups for different dates tried. |
| Answer: |
which folder is the website? |
| Question: |
public_html/original_JILC |
| Answer: |
the access open for Your ip/ correct problem with viruses on the website. |
| Question: |
OK. And what the problem was ?If I restore a backup of original site from the 14th would it be to work as properly as now ? And you threw a link where I could help the treatment of viruses , there free right ?And then they have on the website it says that all charge |
| Answer: |
in the public_html folder is the file AI-BOLIT-REPORT-__-75767-15-06-2016_04-26.html download it and open. it shows all the found viruses and vulnerabilities. Your account was spam. |
| Question: |
If I restore a backup of original site from the 14th would it be to work as properly as now ? And you threw a link where I could help the treatment of viruses , there free right ?And then they have on the website it says that all charge |
| Answer: |
please first run the removal of viruses in the public_html folder is the file AI-BOLIT-REPORT-__-75767-15-06-2016_04-26.html
download it and open. it shows all the found viruses and vulnerabilities. Your account was spam. |
| Question: |
Well, I have written https://revisium.com what they will do is charge. for 3900р. and you say free. |
| Answer: |
we talked about free advice and not about cleaning. |
| Question: |
And what is the advice then ?I wrote to them, they told me that in 3.9 we will do it. |
| Answer: |
they said they could review the report for free. |
| Question: |
Well, sent. And how to work with the file AI-BOLIT-REPORT-__-894181-15-06-2016_09-32.html I do not understand. There basically as I understand is just infected code in some php pilih. Open this file and these texts in this order as in the report at all. |
| Answer: |
to work with it very easy, just open it in your browser and on the basis of the found problems to correct them |
| Question: |
well, I discovered, for example here строчка/home/smim/public_html/jilc.ru/wp-includes/class-wp.php[x] 9... */··require_once(\"/h(+)ome/Gda symbol (+) in the report it is highlighted in red stick, I`m trying to find the same line in the same file, and it is not. This is not 9th place. and actually, I used shift+f to search, and he just climbed the entire file. And this line is not there at all |
| Answer: |
amoena to compare it with the original. |
| Question: |
well, you know that in the original there is no such line, and not in the original also is no such line. or me, stravnivat the whole text manually. I was there on the site, replaced by a single infected file to the original. Can you please re-scan your website jilc.ru and send me a new report . well, or to write as it is possible to do if you can) |
| Answer: |
Yes, that`s right, compare each file manually. or do you think they do differently and take that kind of money? wait, your account is scanned |
| Question: |
okay. I thought MB is a program that can scan the text and show the differences .... |
| Question: |
And about original.jilc.ru you fixed it, but if I restore a backup from the 14th and not 10 ( as you kind of did), whether he will again work correctly or the error will appear again. |
| Answer: |
Oliwski no, we do Yeon repaired. access is only for You at the moment. |
| Question: |
Oh, and to me that it is necessary that all worked, this app is for Android, it reads information from this site. Need a resume for all. |
| Answer: |
you need to clear the sites from viruses |
| Question: |
well, I`m waiting for you I skins report about check website jilc.ru and on the website original.jilc.ru because there was no viruses. they were on jilc.ru |
| Answer: |
we proveraa the entire account |
| Question: |
AAA.OK. waiting for then |
| Question: |
well I now checked 3 of the infected file with the original wordrpess. Or what not found. Campaign still the error was in the plugin. |
| Question: |
I replied with ReviewMe. Hello, Sergeiy checked the report. Suspicion is a file jilc.ru/audio/KrazyRaF/KrazyRaF_BeaTZ - Do not forget who I am (2009)_.truecrime if there are any complaints on the website at the moment?--Sincerely, Gregory Semicolloidal of the security Department of sitomania \"Revision\"[email protected] +7 (499) 6747573Тот file has long since been deleted. |
| Answer: |
this is your file? |
| Question: |
well, it was in the folder where the music was clean, ie, some audio files, as I understand the infected file, TK. he .php this most likely it`s not mine. And 1 time you got rid of me report about viruses, I deleted the entire folder. This is now the main problem, there is only suspected malicious squeaks. Well, I`ve already checked half of the files and differences in General, there is not any, space in space dot to dot. |
| Answer: |
now through few easy minutes zakonchitsa check. expect |
| Question: |
OK |
| Answer: |
public_html/AI-BOLIT-REPORT-__-239840-15-06-2016_12-37.html |
| Question: |
well, I removed some not needed files and folders. Lines which the allegedly harmful they do no exist. I have about 20 files I scroll through and no 1 line not found in the report which appears as malicious |
| Answer: |
change passwords on all sites |
| Question: |
approx. will do now. Is it possible to check the database. suddenly, there also have some infected lines |
| Answer: |
database antivirus to check Yong know |
| Question: |
Well, the passwords will now be changed. |
| Answer: |
will notify when everything will change |
| Question: |
15 minutes max is all ready. |
| Answer: |
ok |
| Question: |
all. ready |
| Question: |
Well, you I restore visibility to all users my sites |
| Answer: |
we vosstanovili |
| Question: |
approx. thank you) |
| Answer: |
ok
|
| Question: |
Kstiti Yu a Few weeks ago, I had an error with the plugin WordPress error code Your website needs to be free, to be able to use Jetpack: site_requires_authorizationПодробности error: Jetpack requires your site to be publicly accessible.The jetpack plugin. Support answered me that this error is due to the fact that in a moment is the attack on the websites of worpdress and the plugin was blocked. Please tell me if all OK now. But the plugin still does not work |
| Answer: |
which site? |
| Question: |
jilc.ru |
| Answer: |
please Wait. |
| Answer: |
try to disable the plugin |
| Question: |
Well ?? And then what... I need whatever he was on and worked |
| Answer: |
you have a website doesn`t work when included palmina? |
| Question: |
The website always works. I previously wrote in support of what I have on the website jilc.ru this plugin is not a mistake that I wrote above, and. site this plugin is working correctly.At that time I was told that this plugin like zablokirovan in connection with the attacks in vulnerable places all sites on WordPress. Now I ask whether it is possible to resume work. Here is perepiska of produsage treatment Hello. I have a website jilc.ru he`s on WordPress, installed the plugin Jetpak, but it is impossible to produce the initial setup, it gives an error Your website needs to be free, to be able to use Jetpack: site_requires_authorizationПодробности error: Jetpack requires your site to be publicly accessible.Googled it, many write that the problem is in hosting, and you need that to include ..here I am writing you, help paraluiscuniculi months ago had the same error with this plugin on another site, she decided. After such information from the developer plageman there,We`re being blocked from accessing http://original.jilc.ru/xmlrpc.php which Jetpack requires to function.Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It`s akin to selling your car because you don`t want it to be stolen.Your site``s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.If you are using any security plugins, please try connecting with those temporarily deactivated. If you don`t have any, or if that didn`t work, I would suggest contacting your hosting provider and asking them to unblock your site``s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress.If they refuse to make any changes, and if you want to use apps and plugins like Jetpack, I`d suggest looking for a new host. Here are a few hosts we recommend: http://get.wp.com/hosting/Please let us know if you have any more questions!You like passed to the administrator, please do so again. Link to the ticket with the same error on the domain. http://empire-host.ru/support.php?do=wievtiket&id=99545#lastmsg31-05-2016 | 16:16:56Здравствуйте.Sites on wp engine at the moment is a strong attack aimed at the selection of password http://www.xakep.ru/post/60448/http://forum.searchengines.ru/showthread.php?t=787152http://www.securelist.com/ru/blog/207764612/Platforma_WordPress_podverglas_masshtabnoy_brut_fors_ata31-05-2016 | 16:23:40Евгенийѕміму me password is not admin. And my site on EP who do not need) And how it relates to the problem I asked you to solve ?31-05-2016 | 16:25:58не has absolutely no malesevo important which You have the password. Kornati password absolutely nothing to do. bot the same. bots trying to guess the password, when you access a website, thousands of calls to let. the more powerful You protection the greater the load. in the end e posted sidat only bots and not пользователи31-05-2016 | 16:29:20ЕвгенийѕмімНу I understood it. But I don`t understand, and then the solution to my problem. explain.31-05-2016 | 16:31:37атака is just an requested by plugin сайт31-05-2016 | 16:36:02Евгенийѕмімну here with this and we had to start. It is clear then)31-05-2016 | 16:39:19когда the attack stops, we will remove the lock and you will be while in activate the plugin |
| Answer: |
you have on the website http://original.jilc.ru/ runs this plugin? |
| Question: |
Yes |
| Answer: |
both sites on the same server on a single acanthus. should work on both |
| Question: |
here in prevedushii times.after this text Googled it, many write that the problem is in hosting, and you need that to include ..here I am writing you, help paraluiscuniculi months ago had the same error with this plugin on another site, she decided. After such information from the developer plageman there,We`re being blocked from accessing http://original.jilc.ru/xmlrpc.php which Jetpack requires to function.Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It`s akin to selling your car because you don`t want it to be stolen.Your site``s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.If you are using any security plugins, please try connecting with those temporarily deactivated. If you don`t have any, or if that didn`t work, I would suggest contacting your hosting provider and asking them to unblock your site``s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress.If they refuse to make any changes, and if you want to use apps and plugins like Jetpack, I`d suggest looking for a new host. Here are a few hosts we recommend: http://get.wp.com/hosting/на the site that is included and it worked |
| Answer: |
so you write that on original.jilc.ru You work |
| Question: |
Yes. I write that original.jilc.ru and JILC.RU does NOT WORK, and that would work. |
| Question: |
Hello. I have a website original.jilc.ru he`s on WordPress, installed the plugin Jetpak, but it is impossible to produce the initial setup, it gives an error Your website needs to be free, to be able to use Jetpack: site_requires_authorizationПодробности error: Jetpack requires your site to be publicly accessible.Googled it, many write that the problem is in hosting, and you need that to include ..here I am writing you, help пожалуйста22-02-2016 | 00:59:40ѕмімОтключал all plugins , changed the theme, did not help.22-02-2016 | 01:02:25Здравствуйте.Specify the link to the forum where it is written. What I need to include?22-02-2016 | 08:29:58ВладимирѕмімДа specifics there was not, said host provider something is off, because the site is located on the subdomain, most likely because of this Link... now not find it..22-02-2016 | 13:20:52K coolant. can`t You tell what the problem is and what retrace under the \"Your website needs to be in the public domain\"22-02-2016 | 13:49:32ОлегѕмімНі there,We`re being blocked from accessing http://original.jilc.ru/xmlrpc.php which Jetpack requires to function.Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It`s akin to selling your car because you don`t want it to be stolen.Your site``s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.If you are using any security plugins, please try connecting with those temporarily deactivated. If you don`t have any, or if that didn`t work, I would suggest contacting your hosting provider and asking them to unblock your site``s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress.If they refuse to make any changes, and if you want to use apps and plugins like Jetpack, I`d suggest looking for a new host. Here are a few hosts we recommend: http://get.wp.com/hosting/Please let us know if you have any more questions!Support plugin ответила23-02-2016 | 12:37:52запрос transferred администратору23-02-2016 | 12:42:32Евгенийѕмімок23-02-2016 | 12:42:52ѕміми way with the site jilc.ru the same проблема23-02-2016 | 13:38:05проблема проверяется23-02-2016 | 13:38:58ЕвгенийПроверьте please now.here. submit the request to the administrator, it needs something to include perhaps |
| Answer: |
please do NOT bring polnuyu conversation and just answer the questions original.jilc.ru works? JILC.RU works? |
| Question: |
Yes, e may!! I have written 6 times! that original WORK. and JILC.RU won`t work. |
| Answer: |
tecogen can be. it`s on the same server sites. what error gives You? |
| Question: |
well, what are you kidding me ??I wrote 5 times which gives an error. and you do not read posts and ask again. that`s what gives an error: Your website needs to be free, to be able to use Jetpack: site_requires_authorizationПодробности error: Jetpack requires your site to be publicly accessible.And I repeat that original.jilc.ru working and jilc.ru NOT WORKING. tried disable all plugins jilc.ru and include only 1 of the plugin, did not help. the error is the same. |
| Answer: |
you see the further window aversely PI logging into the admin area of the site? as You enter in admin area? if additional Windows You do not see the problem with access there. authorization blocked the file access. if it is NT then there is no problem. |
| Question: |
see additional window. included as always, as the last 5 years. in Hello. once this data is simply handed to the Manager and everything was resolved and did not ask me the same questions 5 times. |
| Answer: |
what is the address you see, dopolnitelno the login window? where do you see the popup login window in which he introduced admin the boss ? |
| Question: |
what`s the address? jilc.tu/wp-admin |
| Answer: |
there`s no window additional authorization. |
| Question: |
Oh my God..you`re nothing and will not help. here is a screenshot! https://yadi.sk/i/pD29_HNNsXghT but if there is no extra window, then in your opinion are the plug-in should work, but it does not work! once again, in prevedushii exactly what I wrote above was handed to the Manager and he did everything. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Why do it ?? you know that I have visits the site jilc.ru . and in comes the admin and the site displays correctly. but the plugin is the one not working correctly. when it is turned on it gives an error. on the other domain ( original.jilc.ru) was used to the same problem, I previously wrote in another ticket, solved it ( I wrote to you the history of the message, as it is decided!) it was decided without question . I hesitated for 6 times you explain it. |
| Question: |
http://empire-host.ru/support.php?do=wievtiket&id=103370#lastmsgвот one of tekitou when I wrote to support regarding the error the plugin on the website jilc.ru |
| Answer: |
the Problem is that we do not have this error, so we asked You get trasert, just try to pochistit cache, completely reload the page, i.e. kliveru hold down shift and click on the icon to reload the page. Try to log on to the website with the www prefix. |
| Question: |
It all was made a few months ago as this error appeared. Do you think that in 2 months I didn`t think to look for a way of solving the problem. to clear the cache, etc. I even thought of leaving the site and Sanogo to go to him. and the error remained. I even googled this probleme . and there was written that I would be in support of the hosting turned, I turned, and in support to the hosting and support for this plugin, I wrote that the problem in the hosting, what would you there is something included or odlucili on the website... I wrote to you 50 times. also skillevel you ticity where this problem was solved. and you can`t read. here trace Microsoft Windows [Version 10.0.10240](c) Corporation Microsoft (Microsoft Corporation) 2015 All rights reserved.C:\\Users\\Smim>tracert jilc.Gerasimovka route to jilc.ru [138.201.57.85]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS router.asus.com [192.168.1.1] 2 * * * timed out for the request. 3 * * * timed out for the request. 4 1 ms <1 MS <1 MS 37.29.3.13 5 55 ms 55 ms 55 ms tisza.hostven02.ru [138.201.57.85]Trace complete.C:\\Users\\Smim> |
| Answer: |
You cleaned the cache, tried to log in with the www prefix? The error persists? |
| Question: |
Yes. I still did it. error remained. and 2 months ago how this error appeared. Yes, and the cache I have removed automatically from the browser, I think if there was a problem in the cache I would not have written or would 2 months would have already found a solution. have you ever looked into tikitaki I presell? when this problem was solved on a domain etc. quickly without asking basic questions, restart the computer, clean the cache, reset the browser. and even more to tell you, now the site jilc.ru all fresh, ie some time ago I re-did. ie all the old was removed ( it was removed correctly, all used.d also you did) and installed on a clean domain engine, and this plugin and the problem remained. and again, I pastory I googled the problem and there is a solution to this rpoblem why you can`t read this and decide I don`t understand. ( a few months ago I had the same problem with this plugin on. the engine decided it ) 100 times going to throw you tikita where it was decided and 100 times more razh is all repeated(( http://empire-host.ru/support.php?do=wievtiket&id=99545#lastmsghttp://empire-host.ru/support.php?do=wievtiket&id=103370#lastmsgПОЖАЛУЙСТАААААААААААА.прочтите this . I`m tired of 20раз you to answer the same basic questions |
| Answer: |
we don`t need this ticket, You 100 times repeated. problem was due to authorization. once authorization is not that means that problems should not be. we do not see authorisation at admin we just forward Suda http://jilc.ru/wp-login.php?redirect_to=http%3A%2F%2Fjilc.ru%2Fwp-admin%2F&reauth=1 |
| Question: |
Problems should not be, but it`s there. and that, in doing |
| Answer: |
open in another browser and clear the cache |
| Question: |
Yes, e may. this error already 2 months on this domain. I in 3 browsers I tried. that does not help. on this and write to you. and you write to me something that I already did a long time ago.( and Yes Yes Yes.. now I also already did that) did not help. and the plugin was disabled and clean cache and then vlocal. it did not help. |
| Answer: |
as we can see the error? share |
