| Question: |
Hello, could you tell me how to copy a website with hosting to your computer, with all the folders and their contents? |
| Answer: |
You have the hosting expired, so nothing to copy |
| Question: |
if not difficult describe in steps how to do it, then I`ll pay for hosting. |
| Answer: |
In Your personal account, use the \"Renew web hosting\", where You will be able to issue an invoice for the renewal and pay it |
| Question: |
how to pay I know, describe the steps how to copy a website with hosting to their computer. |
| Answer: |
connect via ftp copy all files, then log in to phpMyadmin there is export Your database |
| Question: |
so what is the username and password must be entered that would be on ftpi podskachila not understand? |
| Answer: |
the same that You use to sign in to your personal account. |
| Question: |
Oleg nothing wvou your username and password and it again requires authorization that would, ftpi to go... what to do? the hosting I paid for. |
| Answer: |
Try now to connect. |
| Question: |
Nothing is impossible...ftp://*-----**.***/ for this links you need for ftype to go right? |
| Answer: |
as a server, specify ***.**.**.*** |
| Question: |
and where do I specify that? in the settings of the hosting account and this is specified ***.**.**.*** |
| Answer: |
how do You connect to FTP?
What program do you use? |
| Question: |
using Google chrome browser? |
| Answer: |
:) no to connect via FTP, use for example TotalCommander or FileZilla (recommended). |
| Question: |
ahh well, I`ve heard *, the current is not used it even once, thought that there through the browser, you can go |
| Answer: |
no, download it amp. install, dulse in the enter connection information |
| Question: |
well like connected through a file ZIL rights in the bottom window will show the list of folders what to do next? |
| Answer: |
website files are stored in the public_html folder |
| Question: |
in this folder there is a file *.* and an empty folder *, no more file lot. |
| Answer: |
checked, but the folder is empty, and the code You saw that the site was last working, because the site folder on the server resursnogo copy of ball created ** fevralya and found it empty. |
| Question: |
http://*-----**.***/ well, he is working right now or what do you mean? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Here`s the trace you requested: C:\\WINDOWS\\system**>tracert *Tracing route to xn-----*kcrqmsbdnnxnl.xn--p*ai [**.**.*.**]the maximum number of jumps **: * ** ms * ms * ms Dlink-Router.Dlink [***.***.*.*] * * ms * ms * ms **.**.*.*** * * ms * ms * ms Core-Len-Vlan*.spark-rostov.ru [**.***.***.** * * ms * ms * ms Core-Center-Vlan*-**G.spark-rostov.ru [**.****.**] * * ms * ms * ms RND-Core-IX-vlan**.electro-com.ru [**.***.*** * * ms * ms * ms rnd-nat**-eth*-down.spark.ttk.ru [**.***.***. * ** ms ** ms ** ms msk-m*-ix-jmx***-ae*-**.spark.ttk.ru [**.***.**] * ** ms ** ms ** ms mskn**.transtelecom.net [***.***.**.**] * * * * Timed out for the request. ** * * * Timed out for the request. ** *** ms *** ms ** ms **.***.**.** ** *** ms ** ms ** ms **.**.*.**Trace complete.C:\\WINDOWS\\system**> |
| Answer: |
the website You dotopen |
| Question: |
and there is a link with step by step instruction how to use the file ZIL to copy a website to your computer with your hosting? |
| Question: |
video or animation, it can I something not so do... |
| Answer: |
make full reservou copy in the menu bar - backup. download . |
| Question: |
sorry but I don`t know you on the service (would write more where to go what to do?) |
| Question: |
it`s in the menu Cpanel log in * and perform a full backup and download blue button is this right? |
| Answer: |
Yes, that`s right |
| Question: |
can`t extract a backup archive WinRar, gives ** error that I do not have administrator privileges and asks you to try to run vinrar on behalf of the administrator, click the right button on the archive but the shortcut menu there is no such line that would be on behalf of the administrator run what to do? |
| Answer: |
download the archive again. |
| Question: |
again the same thing( |
| Answer: |
you and site no. you have empty |
| Question: |
soooo let`s get back to what we left with other employees of technical support. Then where is he? was the same sort of transfer of the site |
| Answer: |
the site on another server and account ayanda belongs to |
| Question: |
well, it`s former owner, OK thank you very much for the information, now clear it!) |
| Answer: |
if you need to transfer the site from ayanda ayanda the account should create a ticket |
| Question: |
please tell me about the domain *until what he paid for? I want it on another hosting to put another landing |
| Answer: |
domain Paid to: ****.**.** |
| Question: |
so fine, how am I supposed to take that domain name with your hosting to put it on another hosting? just as long as your services are no longer needed |
| Answer: |
create a ticket in Department of Finance |
