| Question: |
Good.After some time, turn on the server VPS-1 after balance? |
| Answer: |
Hello. it is already enabled. |
| Question: |
And the site is up and the domain is not pinged |
| Answer: |
what site? You will be available ? https://138.201.75.149:8083 |
| Question: |
the website OEM.COM.UA panel available |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\EVGENYI>tracert oem.com.afrassiabi route to oem.com.ua [138.201.75.149]with the maximum number of jumps 30: 1 4 ms 2 ms 1 ms 192.168.0.1 2 2 ms 2 ms 2 ms 10.0.30.1 3 61 ms 10 ms 12 ms free-194-242-96-153.pitline.net [194.242.96.153] 4 5 ms 4 ms 3 ms be13249.kh-msc42-br1.comstar-ua.net [212.40.36.153] 5 73 ms 11 ms 10 ms 212.40.58.51 6 12 ms 13 ms 12 ms pbd-cr01-be10.kiev.stream-internet.net [212.188.41.153] 7 28 ms 27 ms 27 ms leo-cr02-be1.80.kiev.stream-internet.net [212.188.55.166] 8 46 ms 47 ms 46 ms anc-cr01-be3.80.ff.stream-internet.net [212.188.55.169] 9 46 ms 46 ms 46 ms anc-cr03-ae2.149.ff.stream-internet.net [212.188.1.205] 10 38 ms 39 ms 39 ms decix2-gw.hetzner.de [80.81.193.164] 11 44 ms 43 ms 43 ms core24.hetzner.de [213.239.203.150] 12 45 ms 47 ms 45 ms ex9k1.rz17.hetzner.de [213.239.203.234] 13 45 ms 45 ms 46 ms static.25.19.201.138.clients.your-server.de [138.201.19.25] 14 43 ms 43 ms 43 ms static.149.75.201.138.clients.your-server.de [138.201.75.149]Trace complete.C:\\Users\\EVGENYI> |
| Answer: |
next , the trace leads to Your server. connect to panel or ftp and check the website |
| Question: |
why when in ftp ftp://138.201.75.149/web/oem.com.ua/ click on the folder stats viskakivaet the message : 550 Failed to change directory. Why us cannot access ? |
| Answer: |
please Wait, the request is sent to the administrator. |
| Question: |
that`s a long time! |
| Answer: |
please Wait. |
| Answer: |
where you insert ftp://138.201.75.149/web/oem.com.ua/ ? what ftp client I use? |
| Question: |
I go through firefox, using total buggy . |
| Question: |
now, even using the same total 550 Failed to change directory. |
| Question: |
ftp://138.201.75.149/web/oem.com.ua/ and when the logs folder, click the same 550 Failed to change directory. |
| Answer: |
firefox eto not an ftp client. use file zilla |
| Question: |
using total comander same folder logs and stats when you click on them 550 Failed to change directory |
| Question: |
these folders are denied access |
| Answer: |
access not closed. You for some prichny put them right and not 665 755 the folder always needs to be right Ana the execution of them otherwise you will not open |
