| Question: |
Good day. Sharply slowly began to open the website. Can you help? |
| Answer: |
Hello.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
* <* MS <* MS <* MS *.*.* [***.***.*.*] * * * * * * *.*dialog.* [**.***.***.*] * <* MS * * * * **.***.***.*** * * * * * * * **.***.***.*** * * * * * * **-***.*.*.*.*.*.* [**.***.***.**] * ** * ** * ** **-**.*.*.*.*.*.* [**.***.***.***] * ** * ** * ** *.*.* [**.***.***.***] * ** * ** * ** * **-***-***-**.*.*.* [**.***.***.**] * ** * ** * ** *.*.* [***.**.**.***] |
| Question: |
then quickly, and the browser opens and everything is very tight |
| Answer: |
did You do any changes on the website lately, installed any components or dopolnitelnye counters, banners, etc.? |
| Question: |
no, not really, but I`ll check |
| Answer: |
check the amps. as often happens when you install any plugin, banner enumerator, etc. which may not get a response from the resource, a third-party Servia, and so the page is waiting for the response. |
| Question: |
if I understand correctly, the error here*: *http://*.*.php*.*]: *: HTTP*! in functions * () (* file /*public_html*php*php.*(**) : *).Need to check for viruses website, a request to do so or check? |
| Answer: |
the error says that you have no file. Download it |
| Question: |
we this file is not requested) |
| Answer: |
this is not a file of the site? |
| Question: |
no) |
| Answer: |
then we will check a website for viruses |
| Question: |
good afternoon, once the virus scan is delayed) |
| Answer: |
please Wait. |
| Answer: |
the report File checks is at the root of Your site |
| Question: |
can`t see |
| Question: |
now I see |
| Question: |
only the website doesn`t open |
| Answer: |
utochnyat why you again deleted the report? |
| Question: |
not deleted, I renamed it to in the browser to open |
| Answer: |
It opens in the browser immediately. This html file. There are instructions about infected files and vulnerabilities |
| Question: |
in ****** characters) |
| Answer: |
You opened it? You need to check and eliminate vulnerabilities. Then we can check the site |
| Question: |
will edit, thanks for the report |
| Answer: |
Thanks for obranie tech support |
| Question: |
Whether I do not understand something, whether the antivirus is not shown where to look. The file that was requested, and I requested the report does not |
| Question: |
second, a very long flying a query to the website. And doesn`t open it at all.the trace from my computer * <* MS <* MS <* MS *.*.* [***.***.*.*] * * * * * * *.*dialog.* [**.***.***.*] * <* MS * * * * **.***.***.*** * * * * * * * **.***.***.*** * * * * * * **-***.*.*.*.*.*.* [**.***.***.**] * ** * ** * ** **-**.*.*.*.*.*.* [**.***.***.***] * ** * ** * ** *.*.* [**.***.***.***] * ** * ** * ** * **-***-***-**.*.*.* [**.***.***.**] * ** * ** * ** *.*.* [***.**.**.***] |
| Answer: |
where for a long time, only ** ms high, it is very fast |
| Question: |
and browser silent |
| Question: |
https://*.*************************chrome gives me this |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
on a post above |
| Answer: |
and you have corrected the problems found here ? http://press-unity.com/AI-BOLIT-REPORT-__-******-**-**-****_**-**.html |
| Question: |
adminer removed, he told me to access the database was needed, the two red the other is not terrible, it is both iframe from plugins. With the rest of XS, what to do) |
| Answer: |
your website has an external connection to remote resources? try to change the subject. |
| Question: |
so I can`t get into) |
| Answer: |
even in admin area? |
| Question: |
anywhere at all) |
| Answer: |
your website has an external connection to remote resources? we go to the site but very slow loading. the hosting is not relevant, that.to hundreds of other Saito VNA the server loaded fine. try to remember what changes you did on the website when the problem occurred? on what engine your website? what is connected? |
| Question: |
Yes, there is nothing to do other than posting news. Drupal |
| Answer: |
after placing what is the news website happened problems? in paned something changed? |
| Question: |
there are people post that they are afraid of it.) |
| Answer: |
and the menu is in Chinese it`s normal? here screenshot http://i.piccy.info/i*/***b******a**a*b*****c*****b*a*c/**********/******/******/press_unity.jpg |
| Question: |
at least you can see it) |
| Answer: |
but this is not normal. or is it meant to be? |
| Question: |
now I will try to get the theme from a backup |
| Question: |
that`s definitely not normal |
| Answer: |
as judging by the report at your website there`s a vulnerability , there is a possibility of hacking the website through it. |
| Question: |
which Kupalovskaya with the injections? |
| Answer: |
possible |
