| Question: |
Good afternoon.When you try to recreate the thumbnail images in CMS Prestashop 1.6.1.6 was continually receive an error - \"504 Gateway Time-out\". |
| Answer: |
Hello. How long have you running the script? |
| Question: |
Usually, previously, was carried out not more than 1 minute.... |
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504 error is the result of exceeding a time interval allotted for the execution of the script. You to increase the limit? |
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Yes. But how much we don`t know... |
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please Wait, the request is sent to the administrator. |
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utochnyat as fashionable to see error |
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Only from the admin part of the CMS... |
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Check the access. We need to check and adjust. Also describe the sequence of actions |
| Question: |
Access the admin panel with administrator rights: onlybel.ru/jpxpxsozkutyt5vjПользователь: [email protected]Пароль access: omeranbrestДалее go to: Settings-Images and at the bottom click \"Recreate thumbnails\"and then get error...I Want to mention that earlier no such problem was observed... |
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Specify when she appeared? |
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After You have restored data from a backup (a separate ticket)... |
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And what the data was before? How do they differ? Do you have any preferences? Because in addition to the site files and the database all were consistently |
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Everything is absolutely identical... Just worked, and now, unfortunately - no.... |
| Answer: |
the Problem is checked |
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please Check now.
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| Question: |
Thanks, all OK! |
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ok
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| Question: |
Again, all the same error... |
| Answer: |
please Wait, the request is sent to the administrator. |
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what did you change on the site? |
| Question: |
Increased the number of images on the website. and it will continue to increase as you add products... |
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all of these images are derived from? |
| Question: |
All these images are processed by the script at once (happens to fit different uploaded images to the common characteristics, and the original image is deleted!). This PERIODICAL operation, which produced and will produce in the future, not often (approximately 3-4 times per month), but only when you add a large number of images in the CMS. You can even take this period to the \"maintenance mode\"...If the question is to change specific values for the PHP settings, then, in the future, we can try to change them yourself via SSH console (under your control) is required for the script to work period of time, and then return them back to normalize the functioning of the VPS. |
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after what period of time you see the error? |
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At the moment the error appears roughly every 3-5 minutes since the start of the script... |
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The path to the image folder with which the script is running:/var/www/omeran/data/www/xn--90aihldhg.xn--p1ai/img/vozmozhno it will give You the opportunity to understand anything from the logs.... |
| Answer: |
please Check now.
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| Question: |
Roughly after 10 minutes appeared an error :Gateway Time-outThe gateway did not receive a timely response from the upstream server or application.Apache/2.2.22 (Debian) Server at onlybel.ru Port 80 |
| Answer: |
please Check now.
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| Question: |
To restart the script?We have just updated the page and continues the waiting process...This script deletes the original image, and therefore, we can`t find out where he was staying to fix or add the missing image.... |
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we increased the timeout so we have to know will be enough |
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We understand that ....We need to restart the script or just wait for end of restart page every time after the appearance of Gateway Time-out ? |
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we need to know whether the error will appear and in how much time. |
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Restarted |
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soobshaet how many will work |
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Again roughly 10 minutes and Gateway Time-out.... |
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I increased the limit 3 times, check |
| Question: |
Again 10 minutes Gateway Time-out.... |
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the problem is checked |
| Answer: |
please Check now.
was increased to php max_input_time max_execution_time nginx proxy_send_timeout proxy_read_timeout and Timeout in apache |
| Question: |
Sorry - does not work...the Script was launched 02-07-2016 at approximately 12:30 and well \"hung\" to 21:30 without any result...Maybe there is a problem in the functioning of the script...unfortunately we can`t see the data on his alleged work... But in the image folder, no changes were observed.Please return all the above settings (in previous posts) on the source.Thank you. |
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please Wait. |
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Hello. we rightly understood You that the script worked without an error 504? |
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Yes it is true.But he actually did not work, and just \"hung\"... |
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you hotie, etco if he were to fail? |
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No, not in this case...it made everything possible and for that, thank You very much...But during the script, we have on the website, nothing has changed - and it`s sad...thank You again for the work done, return all modified settings to their original value and this ticket can be closed.Will try to do everything manually via Ftp... |
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OK, alconet what limits you to write? |
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Maximum execution time of 120, and the remaining parameters at Your discretion...Thank you. |
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ok |
| Question: |
Please change the \"Maximum run time\" value is 120, because we still stands 6600....Thank you. |
| Answer: |
ok |
