| Question: |
Good afternoon,Help with such question:after than refilling of the site (and change all the required settings in configuration), ceased to appear сайтstartex.com.ua |
| Answer: |
Hello you ostavlyali website or just uploaded the files? |
| Question: |
downloaded the files, changed the settings in configuraion.php DB remained the same |
| Answer: |
loaded what files? net distribution? you have on the website, Magdi settings , plugins, themes, which are defined in database but not found in the file |
| Question: |
database and files correspond to each other. They previously worked on another hosting and it worked just updated the file with the last saved version. There is nothing critical was not in the plan changes |
| Answer: |
loaded what files? net distribution? you have on the website, Magdi settings , plugins, themes, which are defined in database but not found in the file |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Tracing route to startex.com.ua [91.231.87.237]with the maximum number of jumps 30: 1 1 ms 1 ms 2 ms 192.168.0.1 2 13 ms 14 ms 14 ms L0.BRAS5-KV.alkar.net [213.227.192.203] 3 15 ms 18 ms 15 ms V1000.CORE1-KV.alkar.net [213.227.192.1] 4 17 ms 14 ms 16 ms edge-3-po1-278dot1q.kiev.ucomline.net [93.178.220.9] 5 23 ms 23 ms 22 ms dtel-ix.maxnet.ua [193.25.180.113] 6 * ukrnames.maxnet.ua [79.171.125.210] reports: destination net unreachable.Trace complete. |
| Answer: |
the Problem is checked. the request is sent to the data center. judging by dressirovka route problem |
| Question: |
I`ve looked on spam (well, that comes in the mail daily in huge quantities), so with 24 the number of spam no, maybe the problem was even before than refilling, I haven`t checked over the holidays |
| Answer: |
now on the traceroute we can see the issue with the network. first you need to eliminate it. |
| Question: |
it`s something we`ve done or the problem You have? |
| Answer: |
the problem is in the data center. to our server packages are not reached. we have already contacted them. |
| Answer: |
please Check now.
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| Question: |
works, thank you! |
| Answer: |
ok/ solved the issue with routing upgrade firmware router |
| Question: |
it`s not for the reason that we perezalil site? |
| Answer: |
there was a failure in the data center |
