| Question: |
Do You Have Statistics AWStats and where to look? |
| Answer: |
Hello. unfortunately the statistics are not yet available. submitted a request to the administrator on installation |
| Question: |
that is soon to be? |
| Question: |
The old host was DDOS Protection, do You have those? |
| Answer: |
while DDOS the website the site is blocked |
| Question: |
Backups I understand you need to set yourself?Where are stored these copies on my drive or for backups, there`s a special place? |
| Answer: |
backups use disk space on Your account. you can configure both local files and remote ftp/ recommend to reduce the number of copies t..to the default panel offers about 6 PCs |
| Question: |
\"we recommend to reduce the number of copies t..to the default panel offers about 6 units\" is 6 identical copies or what is meant? |
| Answer: |
this means making one copy for 6 days then on 7th day, the new copy is written over the backup for the first day. |
| Question: |
how to download from file Manager files? |
| Answer: |
utchat which archives |
| Question: |
File Manager -~/www/light4life.com.ua/bitrix/backupинформацию with this folder |
| Answer: |
ask what you have a problem when downloading |
| Question: |
saw is not a problem.Thank you.Just all new and not immediately notice. |
| Answer: |
please Check now.
|
| Question: |
After transferring the website to You In the security Scanner in Bitrix(in admin panel) gives threat \"threat is Used/older version Nrvana! The use of hazardous/older versions of PHP can serve as the source of many attacks on the interpreter itself (e.g., execute arbitrary code in version 5.3.9) and help for vulnerabilities in the code of the project. For example, do not work correctly mbstring can lead to so-called \"Invalid Byte Sequence Attack\" in a completely innocuous at first glance the code, and no filtering of null-byte in the pattern of regular expressions to arbitrary code execution at the slightest negligence of the developer.\" In TP Bitrix wrote to me \"We recommend to update your version of PHP, according to the recommendations of the scanner. For this you can contact the administrator of hosting. \"The scanner recommends \"Minimum recommended: 5.4.45/5.5.29/5.6.13\"there You have it? |
| Answer: |
Hello. unfortunately does not work. The version of PHP 5.3 installed and it does not change locally. |
| Question: |
Hello.The recovery process RES. copy simple, just click restore ?Or you need to clear the folder and then restore? And can be negative impacts of restoration RES. copies? |
| Answer: |
Recovery can be different, if You have a full backup of your account, then in principle, Yes, deleted the files and started the recovery if you need to recover database or files, it is all done manually. |
| Question: |
And how do you know I have a full backup or not?And if you just click restore? |
| Answer: |
how you doing? |
| Question: |
In the isp Manager \"setup backup\" |
| Answer: |
I must warn you about what you hold back for yourself isp, they have backups unpredictable. ie, there is no guarantee that with 100% probability postvoid account of their backup |
| Question: |
Oh cool, and how to make backup of 100%? |
| Answer: |
in our experience with an isp is a lottery. and in any version. we make backups of databases and files we looked at your account, you vosstanovlenie likely to be successful. they have a problem with non-standard paths in the domains. |
| Question: |
Thank you |
| Answer: |
ok
|
| Question: |
Good afternoon.I have another domain at another hosting don`t have You,I have created a website on your hosting and say you have to specify the NS servers of the new hosting,they ns1.bitrix07.ru ,ns2.bitrix07.ru ? |
| Answer: |
yeah, right add the domain to your dashboard menu - www domains and specify DNS ns1.bitrix07.ru ,ns2.bitrix07.ru |
| Question: |
You mean there http://joxi.ru/Grq9yQETMoGZrz ?And it`s not the old hosting you need to register?The old site is still there. |
| Answer: |
the only DNS listed on the website of the domain Registrar, not the hosting panel |
| Question: |
I need to appeal to the old host? |
| Answer: |
no, to change the DNS you need to oboydetsya to the Registrar |
| Question: |
And I understand if you outsource in the future to You domain then everything will work,there`s nothing to reconfigure, and to register not will need? |
| Answer: |
to transfer a domain you need to add it in control panel and change DNS |
| Question: |
In a panel ,...? |
| Answer: |
add to isp DNS pane of the Registrar |
| Question: |
Do not understand.Where to find a panel of the Registrar?When I`m ready to transfer to You domain,I can write here in support of what you would like with the first domain? |
| Answer: |
bar registrera this is where you bought the domain. if you give the panel access we will help you to change DNS |
| Question: |
Now I understand,thanks, I`ll try myself, if it does not write, thank you. |
| Answer: |
ok |
| Question: |
Good afternoon.Today changed the NS servers for the second domain http://elektroplus.com.ua/ I have a post on Yandex for the site and now it doesn`t work.Yandex write \"contact your domain administrator.\"Or it does not matter to You? |
| Answer: |
Hello. you need to specify mail settings in Yandex swistak domain in your panel isp in the section - domain names |
| Question: |
MX (mail server) - is there? |
| Answer: |
yeah, right |
| Question: |
http://joxi.ru/82QNqRgckvEyAd prescribed but is not working can some settings need to change ? |
| Answer: |
entry is incorrect. in conce domain should be point |
| Question: |
Thank you email went.http://joxi.EN/5md3QlxuoVNGr1 there is no need to change? |
| Answer: |
Where are you seeing this? DNS change of the domain Registrar. |
| Question: |
I have a panel isp http://joxi.ru/bmo9vDGT8qMPAy.У domain Registrar I have changed |
| Answer: |
Wait for the update to DNS from your ISP. The average update time 12-72 hours. |
| Question: |
OK, thank you. |
| Answer: |
ok |
| Question: |
Good afternoon.I have a problem In T. P. Bitrix sent to You.\"In the capacity Pane in the Configuration tab of the PHP writes \"not optimal\" http://joxi.ru/4Ak9GVJTgJPbmq in this http://joxi.ru/LmG0jYlUXOxG2l . How to fix? This is the second site in mnogosaitov.org mainly(1) the website everything is fine when checked. \"Support response \"To correct these errors, you need to contact the server administrator/hosting, as you need to adjust the server settings. \" |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
Hello utochnyat for a domain |
| Question: |
http://elektroplus.com.ua/ |
| Answer: |
please Check now.
|
| Question: |
http://joxi.ru/nAyM9aZSLL1yAZ another note is issued. |
| Answer: |
please write the text, not screenshots |
| Question: |
apc.cache_by_default - 0 is set to \"1\". |
| Answer: |
apc.cache_by_default default is 1 |
| Answer: |
# grep apc.cache_by_default apc.ini
apc.cache_by_default=1 |
| Question: |
I still says 0.Thank you. |
| Answer: |
but by default, 1, we are all the parameters set up in accordance with trebovaniyami bitrix ? what to openbasedir this parameter is responsible for the safety, while bitrix is why it require its clucene. probably potamu that onerecommended to host a website on your server and not on the host by the way on the server to bitrix environment, the performance is several times higher |
| Question: |
\"by the way on the server to bitrix environment, the performance is several times higher\"And I have some(environment)?And what or where to look \"website on your server\"? |
| Answer: |
you have the website on a normal shared hosting, serverutilization under Bitrix we can also offer vps https://www.ukrline.com.ua/tarif_vps.php installed http://www.1c-bitrix.ru/products/env Bitrix web environment there is nothing , no panel, no file Manager, only the bare console. but the sites on Bitrix working on it faster. u C highlights above 80 on vps3 |
| Question: |
Got it, thanks,for vps yet , maybe closer to the summer. |
| Answer: |
OK |
| Question: |
In the continuation of the conversation to change the DNS it has been more than 120 hours after I ordered a new DNS on a domain http://elektroplus.com.ua but I have an IPS panel in the Domain names in the still writes are ns1.web.gen.in. and ns2.web.gen.in. they need to change or not?There`s a button to change. http://joxi.ru/KAx7jZKhg3nl28 |
| Answer: |
Hello. Not collab understand the amplitudes of DNS in the isp panel. Changing DNS at Registrar |
| Question: |
So I ask, what I have in the panel is written ns1.web.gen.in. and ns2.web.gen.in. that`s fine , you don`t need to let it be? |
| Answer: |
In the dashboard to change anything you can not, you will mess up DNS domain |
| Question: |
got it , thanks |
| Answer: |
ok |
| Question: |
the site does not work http://www.light4life.com.ua/ Throws \"502 Bad Gatewaynginx/1.10.1\" , what`s the problem again? |
| Question: |
Everything works . |
| Answer: |
Hello. the website works, we do not see the error. When she возникает7 |
| Question: |
Yes, everything is working, when there is and I do not know why, this morning I went to the site it doesn`t work. |
| Answer: |
let if happen again. |
| Question: |
Good day! I have had problems in the website , in the support of Bitrix answered \"Ask the server administrator to update php to version 5.5-5.6 and replace precompilation APC for Opcache (opcache.revalidate_freq = 0). Repeated error in this case? \"You can do? |
| Answer: |
Hello You are on a shared hosting server, we can`t just go and completely change the settings of the entire server. php is not updated just like that, the server is fully configured for the current version. that kzhe specified oshika nicaraguense to the version of php does not and can not have. it is generally not connected in any way with versie php/ php upgrade is planned but it is not delytsya so simple. if You need urgent, we can porekomendovat optimal aresene is your vps on the web environment birix / the results testirovanie it more than 150 balls, it was from 180 to 200 , depends on the site. https://www.ukrline.com.ua/tarif_vps.php we can set you up a server and move your website to it |
| Question: |
well, while not urgent, just there are problems with the website that`s trying to learn what.And about the vps, Yes I will probably go closer to the summer. And what vps or php you can customize and https:// this is also just for the vps hosting at present to make this not work ? |
| Answer: |
we mean not just vps and vps with Bitrix web environment. there is php 7 http://www.1c-bitrix.ru/products/env |
| Question: |
I think |
| Answer: |
ok
|
| Question: |
Good afternoon.When not passing a new tariff on your recommendation \"vps with Bitrix web environment,\" a balance somehow converted or do I need to pay once a year? |
| Question: |
1) I Have mnogosaitov.org , migration issues will not, you will be able to transfer?2)leave the same settings |
| Answer: |
We have not transferred sites megasaefolia. In any case, you posts spreva will verify the transfer and then you can change DNS |
| Question: |
When switching to a new tariff for \"vps with Bitrix web environment,\" a balance somehow converted or do I need to pay once a year? |
| Answer: |
questions regarding payment please make a separate ticket in the Department of Finance. |
| Question: |
thank you |
| Answer: |
to migrate we will need access to the admin panel or link on the backup You created in the admin panel |
| Question: |
Good afternoon.Prompt for backup of 10.03.17, it is possible to download in the panel,he`s been gone? |
| Answer: |
Hello you have the following: Mar 12 05:14 admin-3_full-2017-03-12.tar.gz
Mar 13 05:09 admin-3_full-2017-03-13.tar.gz
Mar 14 05:13 admin-3_full-2017-03-14.tar.gz |
| Question: |
and that this admin-3_full-2017-03-12? |
| Answer: |
a full backup of your account for March 12 |
| Question: |
Thank you.Can you tell me how to solve the problem or who to contact The website started to register a lot of users 10-30 a day,with no clear logins, e-mail,such as spam of some kind or a virus.Is it possible to stop or find out what the problem is.http://elektroplus.com.ua/ http://joxi.ru/vAWpyk5U8ZGxrW |
| Answer: |
this odnoobraznaya to the developers of the engine bitrix ? directly to developer or to the forum |
| Question: |
Thank you |
| Answer: |
ok
|
| Question: |
Good afternoon.Google sent me a letter\"Google found the content on some pages of your website. Recommend as soon as possible to remove this content. While you do not, Google Chrome and other browsers will show a warning if users want to visit your site or download the files from it.\"Log on these pages , I can not, gives \"beware of fake site!\"http://www.elektroplus.com.ua/auth/index.php? http://www.elektroplus.com.ua/auth/ http://elektroplus.com.ua/auth/Подскажите how to solve this problem or who to contact? |
| Answer: |
Hello we`ll check Your website for viruses |
| Question: |
Thank you. |
| Answer: |
audit report http://www.light4life.com.ua/AI-BOLIT-REPORT-__-623602-10-05-2017_10-22.html not necessarily nxj nxj otmechala are the virus. to nejnovejsi with the original files: |
| Question: |
And what to do next?How to fix this? |
| Answer: |
you need to write in google, utochniti that aminoanisole due |
| Question: |
Here`s what I received in the letter \"On the website http://elektroplus.com[.]ua/ uses methods of social inzheneriia master site http://elektroplus.com[.]ua/it Seems that some pages of Your website hacked or contain third-party resources (e.g., ads), intended to spread malware or obtain sensitive information. To protect users, we have lowered the position of Your website in search results. In addition, Google Chrome and some other browsers will show warning to Your visitors.\" |
| Question: |
And you can somehow clean it or to remove or restore the RES. a copy of this ? |
| Answer: |
let me give a concrete example |
| Question: |
I just don`t know to whom to write and whom to ask? |
| Question: |
And https will help or not? |
| Answer: |
https has nothing to do neither relation. you say you sent a reply. the answer them on the back of the drawer |
| Question: |
there was no answer, then the first letter. |
| Answer: |
answer it |
| Question: |
And those files that the report listed as possible malicious you can delete them or can they be normal? |
| Answer: |
you need them? You have the source code in the archive? Try to update them. |
| Question: |
Don`t know ,there is no archive , and how to upgrade? |
| Answer: |
you Have CMS? Or is it in-house files? |
| Question: |
Bitrix me |
| Answer: |
you Have the latest version of Bitrix? |
| Question: |
no, not the latest |
| Answer: |
You can update it? Pre-make a backup of the site. |
| Question: |
can`t |
| Answer: |
In this case, leave them. |
| Question: |
so what to do with the problem , blocking some pages of my website?Says \"danger\" or \"Soraski website\" |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
write the service which is blocking You |
| Question: |
What to write what to ask, it blocks the browser? |
| Answer: |
to write one prichny blocked page |
| Question: |
Response\"Website http://elektroplus.com.ua/ fail check bezopasnostyu master site http://elektroplus.com[.]ua/We have received and processed the request security checks. Unfortunately, Google still show that the site http://elektroplus.com[.]ua/ redirects visitors to pages with malicious code or contain links to files that are unwanted. When users visit Your website or click on the links leading to the download of malicious or unwanted software, browsers such as Google Chrome, display a warning.\" |
| Answer: |
here find out this specific page |
| Question: |
http://www.elektroplus.com.ua/auth/index.php? http://www.elektroplus.com.ua/auth/ http://elektroplus.com.ua/auth/ |
| Answer: |
this is a page of your website? |
| Question: |
Yes |
| Answer: |
then you need to contact the developer of the engine and to clarify why these pages are recognized as unsafe. |
| Question: |
Do you know why I suddenly had itself recovered the RES. copy for 9 or 10 05,17? |
| Answer: |
the backups themselves are not restored. You made changes on the website? You have determined that you have an older version of the data? |
| Question: |
In the morning hampered the admin panel, and then could not go to the website , and when I used the form \"forgot password\" and went all what happened after 09,05,17 no new orders, no new products, nor new users who this morning was still. |
| Answer: |
Hello. please look now on the sites minutei do not add. on the old server there was a problem and we migrated the server to a new one . now we will move nedostoyuschie data. please change anything-Yong |
| Answer: |
please Check now.
|
| Question: |
The site stopped working http://joxi.ru/RmzVzRaT9XWLmO\"DB query error.Please try later. \" |
| Answer: |
Check the amps.now. |
| Question: |
the site works , but I can go to the admin area , writes \"the incorrect password\". |
| Answer: |
check amps address and login details to the admin we will check. |
| Question: |
www.light4life.com.ua/bitrix/ login: admin23password: Bitrix*1006до today was Bitrix*1986 |
| Answer: |
which of these passwords is correct? |
| Answer: |
and through the form of vosstanovleniya password cannot get the password? |
| Question: |
Now I will try. |
| Question: |
The website again is not working \"DB query error.Please try later. \" |
| Answer: |
please Check now.
|
| Question: |
Already wrote this FILE: /var/www/light4li/data/www/light4life.com.ua/bitrix/modules/iblock/classes/mysql/iblock.phpLINE: 218MySQL Query Error: SELECT DISTINCT B.* ,B. XML_ID as EXTERNAL_ID ,DATE_FORMAT(B. TIMESTAMP_X, `%d.%m.%Y %H:%i:%s`) as TIMESTAMP_X ,L. DIR as LANG_DIR ,L. SERVER_NAME FROM b_iblock B INNER JOIN b_lang L ON L. LID=B. LID WHERE 1 = 1 ORDER BY B. SORT asc , B. NAME asc [Out of resources when opening file `/var/tmp/#sql_7664_0.MAI` (Errcode: 24)] |
| Question: |
504 Gateway Time-out |
| Question: |
The script encountered an error and will be aborted. To view extended error messages, enable this feature in .settings.php. |
| Answer: |
utochnyat where do you see it? |
| Question: |
In the browser now works. |
| Answer: |
what page you saw the error ulichnie please |
| Question: |
On any was the main . Like everything was as it was , but these interruptions in the website I don`t like.in the test configurations appeared error \"open_basedir /var/www/light4li/data:. If possible, this parameter should not be specified.\"\"apc.shm_size (current value:\"32M\") 99.91% of used memory to Increase the cache size.\" |
| Question: |
Again DB query error.Please try later. |
| Answer: |
please wait. the problem is checked |
| Question: |
mistakes that выдаетhttp://joxi.EN/YmE0N4OU406Or6 http://joxi.ru/krD0xP3UPEOMrphttp://joxi.ru/v29nN0EH03kRAG |
| Answer: |
on your screenshots is very hard to see. present textual information in text form in tickets |
| Question: |
Also need to increase the time as it was before, can`t do export in just a minute gives \"504 Gateway Time-out\" |
| Answer: |
utochnyat where you see this error |
| Question: |
everywhere in the admin and on the site |
| Question: |
that time has passed and already the site has earned . this was as soon as I moved to your hosting site. |
| Answer: |
please wait |
| Question: |
The error in the screenshot the Indicator of the Value Рекомендации1)query Cache (size) 0 B Turn on the caching of queries (set the value of the query_cache_size parameter is greater than or equal to 8M, but not more than 128M).2)Cash flow 0 flow Cache (thread_cache_size) is disabled. As the initial value, set this parameter equal to 4.3)the Cache of open tables 2.45% Efficiency of the cache of open tables (Open_tables / Opened_tables). If the efficiency value is less than 20%, then you need to increase the value of the parameter table_open_cache (current value: 400). Increase the setting gradually to avoid exceeding limits on the number of simultaneously open files in the operating system.4)innodb_flush_log_at_trx_commit 1 the value of the parameter innodb_flush_log_at_trx_commit preferably should be equal to 2.5)is empty innodb_flush_method Value parameter innodb_flush_method preferably should be set to O_DIRECT.6)transaction-isolation REPEATABLE-READ Value of a parameter transaction-isolation should be equal to READ-COMMITTED. |
| Answer: |
the request is sent to the administrator. this is not an error and recommendations. some directly affect the decrease in stability of the server. |
| Question: |
Again, \"504 Gateway Time-out\" .Can`t make an export of goods ?http://www.light4life.com.ua/ |
| Answer: |
please Check now.
|
| Question: |
Yes, everything is fine. |
| Answer: |
ok
|
| Question: |
I see I have changed ISP panel, and there is no settings Backup, no backup for yesterday and previous days after 10,05,17.How to set up? |
| Answer: |
Hello. Configure backup in Tools - backup. |
| Question: |
I understand where. The question is how to specify the storage Type where to specify the number of copies ? |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
local repository. |
| Question: |
There is no such |
| Answer: |
what are the available options? |
| Question: |
DropboxЯндекс.ДискAmazon S3FTPSFTPтут because http://joxi.ru/12MNpL8cV8MZAJ |
| Answer: |
expect pojalouista, this should not be. must be local. |
| Answer: |
we set up the store on remote ftp server |
| Question: |
I do not quite understand, copies are created or still need to configure? |
| Answer: |
Yes, backups are created globally |
| Question: |
I can when you request to download once every 2 weeks? |
| Question: |
Or where to find them RES. copies? |
| Answer: |
they have created on the new server. |
| Question: |
I can when you request to download once every 2 weeks?Or will I have access to them? |
| Answer: |
you will have access to them. |
| Question: |
Thank you.And what about this recommendation watching?open_basedir /var/www/light4li/data:. If possible, this parameter should not be specified. |
| Answer: |
please Check now.
|
| Question: |
The website is down \"502 Bad Gateway\" |
| Question: |
Already working |
| Answer: |
ok |
| Question: |
At the bottom of the website there is a notice place menu :Fatal error: Cannot call overloaded for non-object in /var/www/light4li/data/www/light4life.com.ua/bitrix/templates/topshop_peterriver_flat/components/bitrix/menu/footer_cols/template.php on line 42 |
| Answer: |
what changes have you done? |
| Question: |
no |
| Answer: |
when there was a problem? that there should be? |
| Question: |
Noticed 20 mins ago, as you had written remedial recommendations Bitrix .There should be a menu, more information and contacts |
| Answer: |
was it? |
| Question: |
100% can not say , like no. |
| Answer: |
Check amps. on which page you see this error because we have not found similar errors on the website. |
| Answer: |
only works with open_basedir what`s the plugin installed? |
| Question: |
Don`t know gave a request to the developer. |
| Answer: |
OK |
| Question: |
The answer of technical support:\" our solution does not use plugins.You may also find useful the following statse:http://epsiloncool.ru/programmirovanie/php/php-fatal-error-cannot-call-overloaded--for-non-object\" |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
link not available |
| Question: |
http://epsiloncool.ru/programmirovanie/php/php-fatal-error-cannot-call-overloaded--for-non-object |
| Answer: |
404 Error. Not found |
| Question: |
Agreed with the tech support for the developer that they will look on Monday , you will need to change the parameter that the error occurred on the website .on Sunday I will write. |
| Answer: |
ok
|
| Question: |
GOOD EVENING.Can change the open_basedir /var/www/light4li/data:. as did earlier tomorrow we will solve the problem. |
| Answer: |
please Check now.
|
| Question: |
All good thank you. |
| Answer: |
OK |
| Question: |
Where can I download RES. copies?In the panel I can not find. |
| Answer: |
the request is sent to the administrator. needs to be created. I`ll check |
| Answer: |
backups will be available to You in the panel under backups in the near future |
| Question: |
Thank you. |
| Answer: |
Thank you, that appealed to customer support. |
| Question: |
Help can`t create a mailbox [email protected] writes \"the Name Field has an invalid value.\" |
| Answer: |
the mailbox is created without problems. Check now. What you have any difficulties? |
| Question: |
I did not get http://joxi.ru/Vm6RdgMUOxwGmZ |
| Answer: |
of course Nevena. potamu that there just norepeat info select a domain |
| Question: |
understand the settings of the domain in the line MX (mail server) I have specified- \"mx.yandex.ru.\" now there need to register? |
| Answer: |
Depends on which server needs to work mail |
| Question: |
How do I know which server , I just created a post. mailbox in ISP Manager , I need it worked. |
| Answer: |
what kind Of mailbox is it?
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Inbox [email protected]:\\Users\\Ваня>tracert elektroplus.com.afrassiabi route to elektroplus.com.ua [163.172.124.105]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.0.1 2 * * * timed out for the request. 3 1 ms <1 MS <1 MS 213.111.127.9 4 1 ms 1 ms 1 ms kiev-nt-b1-ae5-vlan3124.fiord.net.ua [62.140.239.92] 5 34 ms 34 ms 34 ms amsterdam-nik-b1-xe0-0-2-vlan3831.fiord.net [62.140.245.201] 6 37 ms 37 ms 37 ms 62.140.243-123.fiord.ru [62.140.243.123] 7 37 ms 37 ms 37 ms n9k1-bb1-be101.ams1.poneytelecom.eu [195.154.1.225] 8 42 ms 42 ms 42 ms bb1-ams1-bb2.dc3.poneytelecom.eu [195.154.1.221] 9 41 ms 41 ms 41 ms 195.154.2.57 10 42 ms 42 ms 41 ms 163-172-103-115.Rev. poneytelecom.eu [163.172.103.115] 11 41 ms 41 ms 41 ms 163-172-124-105.Rev. poneytelecom.eu [163.172.124.105]Trace complete.C:\\Users\\Vanya> |
| Answer: |
how do You check? |
| Question: |
send letters they still come to Yandex |
| Answer: |
wait for the DNS updates |
| Question: |
so I have not changed |
| Answer: |
ka is not changed? mx changed? |
| Question: |
Yes, there are changed to mail.elektroplus.com.ua.while the NS (name server) as was ns1.web.gen.in. |
| Answer: |
this is also the mx record of DNS server |
| Question: |
How long to wait ? |
| Answer: |
depends on the ISP you use kotorym |
| Question: |
Thank you.I did everything right for work mail :Created box [email protected]И ordered mx - mail.elektroplus.com.ua.More nothing needs to be changed or is it still delete mail on Yandex? |
| Answer: |
while the mail does not work from the server do not delete anything |
| Question: |
Thanks. |
| Answer: |
ok
|
| Question: |
Forgot to ask, what strange RES. copies of the panel at 90MB and 128MB. as there is little. |
| Answer: |
what user are you looking at? |
| Question: |
Myself ,I go to the COI panel and there to the RES. copy. |
| Answer: |
a backup of the server files backup
2017-05-22.light4li#email_server.info
2017-05-22.light4li#email_server.tgz
2017-05-22.light4li#.info
2017-05-22.light4li#mainweb.info
2017-05-22.light4li#mainweb.tgz
2017-05-22.light4li#mysql_server.info
2017-05-22.light4li#mysql_server.tgz
2017-05-22.light4li#.tgz
2017-05-23.light4li#email_server.info
2017-05-23.light4li#email_server.tgz
2017-05-23.light4li#.info
2017-05-23.light4li#mainweb.info
2017-05-23.light4li#mainweb.tgz
2017-05-23.light4li#mysql_server.info
2017-05-23.light4li#mysql_server.tgz
2017-05-23.light4li#.tgz
2017-05-25.light4li#email_server.info
2017-05-25.light4li#email_server.tgz
2017-05-25.light4li#.info
2017-05-25.light4li#mainweb.info
2017-05-25.light4li#mainweb.tgz
2017-05-25.light4li#mysql_server.info
2017-05-25.light4li#mysql_server.tgz
2017-05-25.light4li#.tgz
F2017-05-22.light4li#email_server.tgz
F2017-05-22.light4li#mainweb.tgz.part1
F2017-05-22.light4li#mainweb.tgz.part10
F2017-05-22.light4li#mainweb.tgz.part100
F2017-05-22.light4li#mainweb.tgz.part101
F2017-05-22.light4li#mainweb.tgz.part102
F2017-05-22.light4li#mainweb.tgz.part103
F2017-05-22.light4li#mainweb.tgz.part104
F2017-05-22.light4li#mainweb.tgz.part105
F2017-05-22.light4li#mainweb.tgz.part106
F2017-05-22.light4li#mainweb.tgz.part107
F2017-05-22.light4li#mainweb.tgz.part108
F2017-05-22.light4li#mainweb.tgz.part109
F2017-05-22.light4li#mainweb.tgz.part11
F2017-05-22.light4li#mainweb.tgz.part110
F2017-05-22.light4li#mainweb.tgz.part111
F2017-05-22.light4li#mainweb.tgz.part112
F2017-05-22.light4li#mainweb.tgz.part113
F2017-05-22.light4li#mainweb.tgz.part114
F2017-05-22.light4li#mainweb.tgz.part115
F2017-05-22.light4li#mainweb.tgz.part116
F2017-05-22.light4li#mainweb.tgz.part117
F2017-05-22.light4li#mainweb.tgz.part118
F2017-05-22.light4li#mainweb.tgz.part119
F2017-05-22.light4li#mainweb.tgz.part12
F2017-05-22.light4li#mainweb.tgz.part120
F2017-05-22.light4li#mainweb.tgz.part121
F2017-05-22.light4li#mainweb.tgz.part122
F2017-05-22.light4li#mainweb.tgz.part123
F2017-05-22.light4li#mainweb.tgz.part124
F2017-05-22.light4li#mainweb.tgz.part125
F2017-05-22.light4li#mainweb.tgz.part126
F2017-05-22.light4li#mainweb.tgz.part127
F2017-05-22.light4li#mainweb.tgz.part128
F2017-05-22.light4li#mainweb.tgz.part129
F2017-05-22.light4li#mainweb.tgz.part13
F2017-05-22.light4li#mainweb.tgz.part130
F2017-05-22.light4li#mainweb.tgz.part131
F2017-05-22.light4li#mainweb.tgz.part132
F2017-05-22.light4li#mainweb.tgz.part133
F2017-05-22.light4li#mainweb.tgz.part134
F2017-05-22.light4li#mainweb.tgz.part135
F2017-05-22.light4li#mainweb.tgz.part136
F2017-05-22.light4li#mainweb.tgz.part137
F2017-05-22.light4li#mainweb.tgz.part138
F2017-05-22.light4li#mainweb.tgz.part139
F2017-05-22.light4li#mainweb.tgz.part14
F2017-05-22.light4li#mainweb.tgz.part140
F2017-05-22.light4li#mainweb.tgz.part141
F2017-05-22.light4li#mainweb.tgz.part142
F2017-05-22.light4li#mainweb.tgz.part143
F2017-05-22.light4li#mainweb.tgz.part144
F2017-05-22.light4li#mainweb.tgz.part145
F2017-05-22.light4li#mainweb.tgz.part146
F2017-05-22.light4li#mainweb.tgz.part147
F2017-05-22.light4li#mainweb.tgz.part148
F2017-05-22.light4li#mainweb.tgz.part149
F2017-05-22.light4li#mainweb.tgz.part15
F2017-05-22.light4li#mainweb.tgz.part150
F2017-05-22.light4li#mainweb.tgz.part151
F2017-05-22.light4li#mainweb.tgz.part152
F2017-05-22.light4li#mainweb.tgz.part153
F2017-05-22.light4li#mainweb.tgz.part154
F2017-05-22.light4li#mainweb.tgz.part155
F2017-05-22.light4li#mainweb.tgz.part156
F2017-05-22.light4li#mainweb.tgz.part157
F2017-05-22.light4li#mainweb.tgz.part158
F2017-05-22.light4li#mainweb.tgz.part159
F2017-05-22.light4li#mainweb.tgz.part16
F2017-05-22.light4li#mainweb.tgz.part160
F2017-05-22.light4li#mainweb.tgz.part161
F2017-05-22.light4li#mainweb.tgz.part162
F2017-05-22.light4li#mainweb.tgz.part163
F2017-05-22.light4li#mainweb.tgz.part164
F2017-05-22.light4li#mainweb.tgz.part165
F2017-05-22.light4li#mainweb.tgz.part166
F2017-05-22.light4li#mainweb.tgz.part167
F2017-05-22.light4li#mainweb.tgz.part168
F2017-05-22.light4li#mainweb.tgz.part169
F2017-05-22.light4li#mainweb.tgz.part17
F2017-05-22.light4li#mainweb.tgz.part170
F2017-05-22.light4li#mainweb.tgz.part171
F2017-05-22.light4li#mainweb.tgz.part172
F2017-05-22.light4li#mainweb.tgz.part173
F2017-05-22.light4li#mainweb.tgz.part174
F2017-05-22.light4li#mainweb.tgz.part175
F2017-05-22.light4li#mainweb.tgz.part18
F2017-05-22.light4li#mainweb.tgz.part19
F2017-05-22.light4li#mainweb.tgz.part2
F2017-05-22.light4li#mainweb.tgz.part20
F2017-05-22.light4li#mainweb.tgz.part21
F2017-05-22.light4li#mainweb.tgz.part22
F2017-05-22.light4li#mainweb.tgz.part23
F2017-05-22.light4li#mainweb.tgz.part24
F2017-05-22.light4li#mainweb.tgz.part25
F2017-05-22.light4li#mainweb.tgz.part26
F2017-05-22.light4li#mainweb.tgz.part27
F2017-05-22.light4li#mainweb.tgz.part28
F2017-05-22.light4li#mainweb.tgz.part29
F2017-05-22.light4li#mainweb.tgz.part3
F2017-05-22.light4li#mainweb.tgz.part30
F2017-05-22.light4li#mainweb.tgz.part31
F2017-05-22.light4li#mainweb.tgz.part32
F2017-05-22.light4li#mainweb.tgz.part33
F2017-05-22.light4li#mainweb.tgz.part34
F2017-05-22.light4li#mainweb.tgz.part35
F2017-05-22.light4li#mainweb.tgz.part36
F2017-05-22.light4li#mainweb.tgz.part37
F2017-05-22.light4li#mainweb.tgz.part38
F2017-05-22.light4li#mainweb.tgz.part39
F2017-05-22.light4li#mainweb.tgz.part4
F2017-05-22.light4li#mainweb.tgz.part40
F2017-05-22.light4li#mainweb.tgz.part41
F2017-05-22.light4li#mainweb.tgz.part42
F2017-05-22.light4li#mainweb.tgz.part43
F2017-05-22.light4li#mainweb.tgz.part44
F2017-05-22.light4li#mainweb.tgz.part45
F2017-05-22.light4li#mainweb.tgz.part46
F2017-05-22.light4li#mainweb.tgz.part47
F2017-05-22.light4li#mainweb.tgz.part48
F2017-05-22.light4li#mainweb.tgz.part49
F2017-05-22.light4li#mainweb.tgz.part5
F2017-05-22.light4li#mainweb.tgz.part50
F2017-05-22.light4li#mainweb.tgz.part51
F2017-05-22.light4li#mainweb.tgz.part52
F2017-05-22.light4li#mainweb.tgz.part53
F2017-05-22.light4li#mainweb.tgz.part54
F2017-05-22.light4li#mainweb.tgz.part55
F2017-05-22.light4li#mainweb.tgz.part56
F2017-05-22.light4li#mainweb.tgz.part57
F2017-05-22.light4li#mainweb.tgz.part58
F2017-05-22.light4li#mainweb.tgz.part59
F2017-05-22.light4li#mainweb.tgz.part6
F2017-05-22.light4li#mainweb.tgz.part60
F2017-05-22.light4li#mainweb.tgz.part61
F2017-05-22.light4li#mainweb.tgz.part62
F2017-05-22.light4li#mainweb.tgz.part63
F2017-05-22.light4li#mainweb.tgz.part64
F2017-05-22.light4li#mainweb.tgz.part65
F2017-05-22.light4li#mainweb.tgz.part66
F2017-05-22.light4li#mainweb.tgz.part67
F2017-05-22.light4li#mainweb.tgz.part68
F2017-05-22.light4li#mainweb.tgz.part69
F2017-05-22.light4li#mainweb.tgz.part7
F2017-05-22.light4li#mainweb.tgz.part70
F2017-05-22.light4li#mainweb.tgz.part71
F2017-05-22.light4li#mainweb.tgz.part72
F2017-05-22.light4li#mainweb.tgz.part73
F2017-05-22.light4li#mainweb.tgz.part74
F2017-05-22.light4li#mainweb.tgz.part75
F2017-05-22.light4li#mainweb.tgz.part76
F2017-05-22.light4li#mainweb.tgz.part77
F2017-05-22.light4li#mainweb.tgz.part78
F2017-05-22.light4li#mainweb.tgz.part79
F2017-05-22.light4li#mainweb.tgz.part8
F2017-05-22.light4li#mainweb.tgz.part80
F2017-05-22.light4li#mainweb.tgz.part81
F2017-05-22.light4li#mainweb.tgz.part82
F2017-05-22.light4li#mainweb.tgz.part83
F2017-05-22.light4li#mainweb.tgz.part84
F2017-05-22.light4li#mainweb.tgz.part85
F2017-05-22.light4li#mainweb.tgz.part86
F2017-05-22.light4li#mainweb.tgz.part87
F2017-05-22.light4li#mainweb.tgz.part88
F2017-05-22.light4li#mainweb.tgz.part89
F2017-05-22.light4li#mainweb.tgz.part9
F2017-05-22.light4li#mainweb.tgz.part90
F2017-05-22.light4li#mainweb.tgz.part91
F2017-05-22.light4li#mainweb.tgz.part92
F2017-05-22.light4li#mainweb.tgz.part93
F2017-05-22.light4li#mainweb.tgz.part94
F2017-05-22.light4li#mainweb.tgz.part95
F2017-05-22.light4li#mainweb.tgz.part96
F2017-05-22.light4li#mainweb.tgz.part97
F2017-05-22.light4li#mainweb.tgz.part98
F2017-05-22.light4li#mainweb.tgz.part99
F2017-05-22.light4li#mysql_server.tgz
F2017-05-22.light4li#.tgz
I2017-05-23.light4li#email_server.tgz
I2017-05-23.light4li#mainweb.tgz
I2017-05-23.light4li#mysql_server.tgz
I2017-05-23.light4li#.tgz
I2017-05-25.light4li#email_server.tgz
I2017-05-25.light4li#mainweb.tgz
I2017-05-25.light4li#mysql_server.tgz
I2017-05-25.light4li#.tgz
|
| Question: |
Here is what I have in the panel http://joxi.ru/MAj9pvNTn4E52eИ if you look at the files in 22,05,17 |
| Answer: |
this is an incremental backup |
| Question: |
that is, I need to download all three files to get full RES. a copy of this ? |
| Answer: |
no. you can restore from those files panel |
| Question: |
Thank you |
| Answer: |
ok
|
| Question: |
Yesterday I created a Inbox [email protected] in the ISP panel, and today I noticed that I began to receive spam and a lot and what is most interesting is exactly the same as in the mail [email protected] which is on the same server.I do not much it interferes but 30 letters to not comfortable.What is the reason of the same spam in such numbers? |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
what kind of spam is речь7 where is he? |
| Question: |
Promotional emails , like emails |
| Answer: |
where are they? |
| Question: |
With a different email , You specify from what? |
| Answer: |
one dostatochno, together with the caption |
| Question: |
Here are a couple:FROM: \"\"Oko-plus\"\" to: subject:Improve vision without operatiou the email to another mailbox FROM: \"\"Oko-plus\"\" to: subject:Improve vision without operaciju: \"Fast Hair New\" to: subject:Fast Hair New in the field of hairdressing technology |
| Answer: |
what ip? |
| Question: |
Do you know how to look ? |
| Answer: |
it is specified in the header |
| Question: |
I don`t know how to look , it can 85.25.226.204 |
| Answer: |
unfortunately servre UNT of such a tool in the fight against spam as the largest email services. VA has spam assasin |
| Question: |
OK |
| Answer: |
OK |
| Answer: |
ok
|
| Question: |
Good afternoon.I would like to order a SSL certificate, do You have some kind of tool I was told SEOs to move from http to https? |
| Answer: |
Hello. utochnit of caacm the tool to move is it? for ssl, it is sufficient to have a certificate. |
| Question: |
I don`t know ,asked what I was asked to move from http to https |
| Answer: |
this requires the certificate |
| Question: |
Good afternoon.For the renewal of hosting , I`m just in the office choose to renew the hosting and pay, and how to renew the domain?The hosting I pay for 12 months. under the terms of the tariff will be the domain for free, it`s all automatically or after payment to inform you? |
| Answer: |
following an extension and hosting for 12 months you will be credited a bonus domains. When hosting renewal you will renew the domain name? Extend the hosting and report it to the ticket. Next, we pocasni how to order or renew a bonus domain. |
| Question: |
\"When hosting renewal you will renew the domain name? \"Yes I will.And another question want to order the SSL certificate , there are several types of what I need for my sites. |
| Answer: |
the purposes For which a certificate? |
| Question: |
Https// put on the sites |
| Answer: |
if you fit any certificat including and free |
| Question: |
I don`t know much , just all move to Https, Google recommends that I want to put , and where to get free and how to put it |
| Answer: |
You will be more than enough certification for 12$ |
| Question: |
And free , You do not have such |
| Question: |
Well I`ll buy the certificate panel , how to put it ? |
| Answer: |
we deliver |
| Answer: |
We have launched a free installation of the certificate if approved bbudut - good :), if not, then you can buy it, we install it. |
| Question: |
Redirects and tell me how to configure ? Or there is not so simple when switching to nttr |
| Answer: |
redirects are configured in svoistvah the website |
| Question: |
When do you know a free certificate endorsed by, or need to buy?I understand 1 certificate for 1 domain if I have mnogosaitov.org I need 2 certificates?And You have professionals who can do translate the site from HTTP to HTTPS, configure all the links and redirects, to register the file robots.txt, etc? |
| Answer: |
the certificate for the domain. light4life.com.ua acquired and installed. |
| Question: |
In the continuation of the conversation on the extension of the domain , the hosting was extended for 12 months. how to renew a domain? |
| Answer: |
on the question of registration bonuses , payment and other finansov issues please create a ticket in Department of Finance |
| Question: |
Then the question on SSL Certificate HOW to understand that it is installed in the line still a domain http://www.light4life.com.ua/ and not https? |
| Answer: |
potamu that your website makes a redirect to this address. change site settings |
| Question: |
And where need to change ? Or do I need the assistance of a programmer, I do not understand the settings. |
| Answer: |
You need help of the developers of bitrix , create request |
| Question: |
Thank you |
| Answer: |
https://dev.1c-bitrix.ru/support/forum/forum6/topic70176 |
| Question: |
Thank you.I see that the certificate is valid for 3 months. to 01,10,17, not a year .After the deadline what should I do again to give the request or have to buy? |
| Answer: |
it will be updated |
| Question: |
Thank you |
| Answer: |
ok
|
| Question: |
Good afternoon.I have a second site in mnogosaitov.org on a domain http://elektroplus.com.ua/ , and you can also order free installation of SSL certificate? |
| Answer: |
Expect the amps. request for a certificate has been sent. |
| Question: |
When you can discover certificate approved or not elektroplus.com.ua?Thank you. |
| Answer: |
in Your control panel there is a section \"SSL certificates\" if You go in there, you will see two certificates, one has the status of \"Existing\", the second \"self-signed\" when the second status changes to \"Existing\", it will mean that the certificate was obtained and installed. |
| Question: |
Thank you |
| Answer: |
Thank you, that appealed to customer support. |
| Question: |
Good evening.Still standing type self-signed , is this normal wait time? |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
create a new application now has a status of \"In process of receipt\", within the hour have to be discharged. |
| Question: |
Thank you. |
| Answer: |
ok
|
| Question: |
Good afternoon.The question of the programmer : how at the moment there is a redirect with http on httpcore didn`t happen dublay why now we get here is http://prntscr.com/fx2g46 when you click on the button \"Home\" on the website https://elektroplus.com.ua/ |
| Answer: |
Hello. the redirect occurs by means of the website |
| Question: |
\"Why, when we commented in the htaccess file the redirect is still happening?\" |
| Answer: |
potamu that redirect in the site settings. on the server side, no redirects, no nikogda fiction. |
