| Question: |
Hello, please tell me . Yesterday parked domain customer http://cia.com.ua. and today it became clear that the entire company was wound up mail for example [email protected]О that was wound up mail I was not informed. Can I do something to help the customer? If so, how? There is the whole correspondence |
| Answer: |
Hello. You have added this mailbox? |
| Question: |
no . It`s a fictional\"Bob\". They have probably 10 posts. I don`t know their name. Tell me what should be my actions ? |
| Answer: |
And what problem? Why is this Inbox hurt your client and how you want to help him? |
| Answer: |
1. Check amps. where are stored the emails on the server or on theirs computers. 2. You need to create in the control panel these mailboxes, so they began to work, a section in cPanel \"Account email\". |
| Question: |
my client company. The company employs team. Each worker his mail. mail was .........@Chamame was on another hosting and mail all worked. Yesterday I moved the domain to you and email today they did not work. Can I restore them to mail?And whether the correspondence? |
| Answer: |
what is important now is where to store Pochta if they use for example the email client TheBat, then to recover just enough to create a mailbox in cPanel and change the settings in TheBat, if stored on the hosting (servire), then it must be carried. |
| Question: |
Hello my customer sent what he had почта[email protected]@[email protected],[email protected],[email protected] |
| Question: |
https://support.google.com/a/answer/174125Имя/хост/псевдоним the Prescribed time to live (TTL*) record Type Priority Value/answer/naznacheniya or @ 3600 MX 1 ASPMX.L.GOOGLE.Compost or @ 3600 MX 5 ALT1.ASPMX.L.GOOGLE.Compost or @ 3600 MX 5 ALT2.ASPMX.L.GOOGLE.Compost or @ 3600 MX 10 ALT3.ASPMX.L.GOOGLE.Compost or @ 3600 MX 10 ALT4.ASPMX.L.GOOGLE.COM |
| Answer: |
create Blancala these mailboxes in cPanel, we can not do this, since the box you want to assign the password to login. |
| Question: |
created , what`s next? |
| Answer: |
You have email working through google? |
| Question: |
this time they sent me them with those of the Department, I understand that, Yes |
| Answer: |
please wait, we will change MX records domain. |
| Answer: |
and the boxes from the panel remove |
| Question: |
removed |
| Answer: |
approx. expect updates DNS |
| Question: |
how to understand what happened? and how much time? |
| Answer: |
what happened you are told that you use the google mail ? and we don`t know. now post google connected. if right now Yong works then you need to wait a bit |
| Question: |
thank you very much |
| Answer: |
Thank you for contacted BB support. |
