| Question: |
Good day, you want to upload files to your hosting (DOMAIN *.* DELEGATED TODAY)Files downloaded from old hosting archive *. What is required for transfer?Spasibociki*.* |
| Answer: |
Hello. Upload the archive on Your hosting account, then You can raspokovat themselves, via \"file Manager\". or contact us, we are going to extract. website Files should be in the public_html folder. |
| Question: |
Thank you, but please step by step. |
| Answer: |
connect via FTP to your account, and upload the files in public_html folder |
| Question: |
Uploaded a file in the specified folder. Please unzip. Thank you |
| Answer: |
the archive is unpacked, and the site uses a database (MySql)? |
| Question: |
Maybe Yes, now difficult to answer |
| Answer: |
then we need a database dump. without a database the website will not work |
| Question: |
Unfortunately, these data is no longer available. You can create them again? |
| Answer: |
an Empty database can be created, but no data site will not work fully. |
| Question: |
This is a paid service? Access control panel the old web hosting is no longer available (he writes that the wrong password). Therefore, there is no access to the database. This may be due to the domain delegation? |
| Answer: |
You can contact the support team of the previous host and request they have the database dump? |
| Question: |
It is unlikely that they will give us (Hosting was registered to the email of the former employee, who resigned, and with him there is no connection). |
| Answer: |
You can provide them with evidence that you own the domain and account? |
| Question: |
That domain, Yes. |
| Question: |
but, by the way, the domain is already delegated to your hosting..ie you can pick up the dump if to prove that our domain? |
| Answer: |
the Domain is also configured on their server. Try them to unsubscribe. |
| Question: |
by the way now found in their documents file under the name ****-**-*****-**-***.sql. Maybe this is what you need? To try to add it to public_html? |
| Answer: |
Upload to the root account and we will check. |
| Question: |
Sorry, but in file Manager, download button is inactive.. |
| Answer: |
that the download button was active then you need something to highlight and that would give something on the hosting button to transfer |
| Question: |
****-**-*****-**-***.sql uploaded |
| Answer: |
unfortunately it is not suitable. this dump to update the data, but you do not even have a table structure |
| Question: |
Here is the answer from the provider:Hello, Sergey! Unfortunately, data is only available to the owner of the hosting. Thank you for understanding. |
| Answer: |
aren`t You the owner? |
| Question: |
I am the owner of the domain. And the owner of hosting - a former employee with whom you have lost contact.In the end we deleted all files from public_html and put there wordpress. But instead of the intended content appears *.* *** *handle*. |
| Answer: |
you have put wrong you did not put in http://eurotechsz.ru/ a in http://eurotechsz.ru/wpdir/ and also with error remove the point that you ostavlyali and install correctly you can do it directly in the panel here is an example http://ded**.net/faq/softaculous/wp/ |
