| Question: |
Good evening.The server is OK? We do not work the sites do not open? |
| Answer: |
Hello. Your VPS is up and available. Did you do any changes on the website? |
| Question: |
Did. But how to reboot? |
| Answer: |
VPS was rebooted. |
| Answer: |
VPS was rebooted. |
| Question: |
Prompt and disk space there is? |
| Answer: |
with the server no problems. what were you doing on the website? |
| Answer: |
the place is full, the processor is not loaded, the memory is not busy. what did you change on the site? |
| Answer: |
what did you change on the site that he`s even a half Gigabyte of RAM per process is not enough? what changes were you doing? Allowed memory size of 268435456 bytes exhausted (tried to allocate 4513370 bytes) in /var/www/vitohous/data/www/vito-house.com.ua/bitrix/modules/main/lib/data/cacheenginefiles.php on line 307 |
| Answer: |
2512M set! and he still PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 5306888 bytes) in /var/www/vitohous/data/www/vito-house.com.ua/bitrix/modules/main/lib/data/cacheenginefiles.php on line 307 |
| Question: |
Our programmer is now not connected. I can`t answer your question (( he wanted to know what is the process like this! |
| Answer: |
what has changed on the website? |
| Question: |
The fact of the matter is that nothing had change since yesterday. |
| Answer: |
Your programmer is incorrectly set up you website. it has allocated very little memory in the site settings you had only 256MB in dbconn.php . when he gets in touch ask him to configure pravilno website site work |
| Question: |
Thank you very much for the help! |
| Answer: |
ok
|
| Question: |
Tell me, do you have any logs? Maybe you can see where he went and what he did? |
| Answer: |
we have reinstalled the server |
| Question: |
Well, you must be logs of all servers. Send them to me. We need to figure out where the leak is, why the site has become unworkable and where is gone. |
| Answer: |
no log, because the server has been reset. logs can be viewed only to perestanovki |
