| Question: |
Hello! I tried today to log in admin panel of the site (http://dashboard.studego.com), but I see only white screen. What could happen? |
| Answer: |
Hello. what did you change on the site? |
| Question: |
Just some files and then downloaded, but on my local version is the bestest. Somewhere I can look at the history of their actions to determine what the problem is? |
| Answer: |
such stories there, I can only see the last changed files. |
| Question: |
Please see last week |
| Answer: |
the log sent to [email protected] |
| Answer: |
we can`t see UV you such as subdomain dashboard.studego.com where he is? |
| Question: |
I don`t think I could remove it, but just in case how to check it and if anything to add? |
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as you have worked this subdomain? what folder he was referring? |
| Question: |
the same as the main domain is public |
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what is public ? how you added this sub-domain? it an alias? |
| Question: |
If I understand correctly, it`s just a subdomain, it doesn`t redirect to the main page. As it was added I don`t know, but for some reason no longer show up when I wrote to you. On the local version of the site I had no problems watching. |
| Answer: |
in nastrojkah CMS can register a server path, which of course will be different from those that You had listed on the local computere, so the first thing you need to check the settings of the CMS. |
| Question: |
The website was written without using CMS |
| Answer: |
I don`t see a ISP domain < / span>dashboard.studego.com You need to create a domain dashboard.studego.com see \"www domains\" |
| Question: |
I created a subdomain (http://www.ex.ua/265318285587), but still not working. Maybe you can just tell what I did on hosting in the last 2 weeks that I have identified the inverse method. I have not connected the admin panel, but I broke it and have no idea how. |
| Answer: |
delete the standard index file in the folder of the domain index.html |
| Question: |
I don`t think he was registered here as a subdomain. Since admin did not have a separate directory with the files. Maybe I`m some kind of rout changed |
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How do you check? |
| Question: |
What do you check? I just don`t remember a separate directory for the admin, is it possible to trace in history? |
| Answer: |
No. |
| Question: |
You said that you can see the last changed files on the hosting can provide you with a list that I reviewed where and how? |
| Answer: |
specify which folder to watch? |
| Question: |
Is it possible to get a full sheet for 3 weeks, because I just don`t understand where can be the error. |
| Answer: |
specify which folder to watch changes? |
| Question: |
necessarily need a specific folder or you can provide a story for all? If sure, then let`s /var/www/ - igorprok |
| Answer: |
every server is a few thousand changes in the files, they are system files, but their full-time many, this notion of a \"whole\" will not give you any useful information. You boring files within an account? right? |
| Question: |
right |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
list in the file www/files.txt |
| Question: |
I`ve tried to fix the admin panel using the Beck up for 24th July, but do not see its application. It will take some time? |
| Answer: |
specify the name of the backup |
| Question: |
Here is 2_ForBackup-2016-07-24 I picked it up and pressed the Restore button |
| Answer: |
please Wait. |
| Question: |
Wait until you see what`s the problem? or install the backup you need some time? |
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check amps. restore from backup is required now? |
| Question: |
Yes, I want to restore the site from backup for July 24, because you think it`s pofiksit problem with the admin panel of the website. |
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We will restore you from the specified backup. |
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where do you see backup 2_ForBackup-2016-07-24 for your account |
| Question: |
http://www.ex.ua/286989193780 - selected |
| Answer: |
please Wait. |
| Question: |
What is the backup? |
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the problem is that it does not backup your account. it does not apply to your sites. it`s not a backup of sites |
| Question: |
And what is the copy? |
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this is a copy of the system account. it is 1MB in size, it can not be bekapa account |
| Question: |
What then of the size of the file which is in brackets? So you want to say that I do not have any backup? |
| Answer: |
the glitch panel, we tested these files (sizes). |
| Question: |
With equal backup I did a rollback of the website 2 months ago. Why this is now not possible? |
| Answer: |
You couldn`t from this backup to restore the site. Skachaite a full backup. |
| Question: |
How to download a full backup in 24.07? |
| Answer: |
this backup on the server not. backups are created and replace the other other, what it appears in the panel as the existing it is the fault of the panel, such a backup you have no |
| Question: |
What backups do I have? I thought that in brackets was written the basic backup size, and little weight, it shows the difference relative to the last backup. There is at least one backup work? |
| Answer: |
http://screencast.com/t/YGnNq2GSo |
| Question: |
that is, all the backups I have, they are for August?why then just do the ones that appear in July. |
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it`s backups that are on the server. |
| Question: |
So me with all the plans of backups to do, if not one of them to be created. Created only some admin-full-2 every day, which I had not even organized. What to do now and how do I do it properly so the next time was not that I do not have the necessary backup? |
| Answer: |
if you do not have enough disk space to create a backup of toon moeten sosaties but it`ll count it as this, you want to configure backups in such obrazom that they would not be overwhelmed with the space on the disk |
| Question: |
and where were taken these admin-full? |
| Answer: |
you have probably set up these jobs |
| Question: |
Please tell me how I can create a subdomain for the admin dashboard.studego.com. But that his source was neither in the new directory as default. And save it in the same place where the site itself studego.com? |
| Answer: |
ie You want a subdomain was the alias of the main site? |
| Question: |
not sure what it means alias |
| Answer: |
ie when you log on to a domain and subdomain will load oodna and the same information. |
| Question: |
Yes, that`s right. need to do alias |
| Answer: |
alias is added in the properties of the www domain in the |
| Question: |
that is, I need to write link in the admin area (dashboard.studego.com) in aliases studego.com? or still need a new www domain to create? |
| Answer: |
if you want to create an alias Tonino to open the properties of the www domain of AI to register to the alias in the field alias. |
| Question: |
You need to register an existing domain, to create Alice or make a new one? |
| Answer: |
at existing, you knemo hotie alias to add? |
| Question: |
I added the alias dashboard.studego.com but just do not have no reaction. The admin panel is not working. If I perevala project, is there a possibility that it will work? |
| Answer: |
what should otkrivati at dashboard.studego.com ? |
| Question: |
You, by chance, this file can not say anything about how it was installed the admin panel? http://www.ex.ua/309766564817 |
| Question: |
control panel website |
| Answer: |
no,Yu we do not know what the file is |
| Question: |
instead of alias, it is possible to create a new subdomain and point it to the folder same as that of the primary chain (studego.com) |
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so delaet creates a www domain and show him the desired folder |
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and how to specify the correct folder, I don`t see the option when creating |
| Question: |
Understood, thank you |
| Answer: |
Thank you for obratilis our support service. |
