| Question: |
Hello!I have the client put the site on your hosting. And apparently delayed the extension of *-* months. Is it possible to restore the site on your hosting, and that under the old username and password no access to FTP nor Cpanel. And we don`t know whether you have our website is still on your hosting (engine, files, pictures, etc.)? If you extend the hosting, if we restore the site (if you have it still stored, and then I realized that the client has no backups of the site)? |
| Answer: |
Hello. Yes, Your client was a delay of *** days. We checked your account and website files are still stored, You can renew your hosting and get dostup to the account and files. |
| Question: |
OK. Thank you! |
| Answer: |
Thank you, that appealed to customer support. |
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