| Question: |
Hello! We bought the domain name \"Whelan-the wedding.of the Russian Federation\". And we had a website with the old name velan-svadba.ru the deadline for this domain has expired. Now what you need to do to make it work with a new name? |
| Answer: |
Hello.
please Check now. |
| Question: |
what should I check? at the new address of the site, there is an inscription Index of / |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Answer: |
you are missing the folder wp-blogs and in the error log about it it is written: [10-Jan-2016 09:27:26 Europe/Moscow] PHP Fatal error: require_once() [<a href=`function.require`>function.require</a>]: Failed opening required `/home/matahary/public_html/velan-svadba.ru/wp-load.php` (include_path=`.:/opt/alt/php53/usr/share/pear:/opt/alt/php53/usr/share/php`) in /home/matahary/public_html/velan-svadba.ru/wp-blog-header.php on line 13 |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Light>tracert Whelan-the wedding.rfne unable to resolve target system name Velan-wedding.of the Russian Federation.C:\\Users\\Light>And how to be? With the old domain name everything worked. And now why is not working. The folder may be missing, but that`s all we gave the previous owners of the site. |
| Answer: |
make tracing to XN----7SBBAECCRE4DXA3C8I.XN--P1AI
you apparently do not understand Cyrillic |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Light>tracert XN----7SBBAECCRE4DXA3C8I.XN--Р1АІТрассировка route to xn----7sbbaeccre4dxa3c8i.xn--p1ai [138.201.53.22]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.0.1 2 <1 MS <1 MS <1 MS 10.128.0.1 3 <1 MS <1 MS <1 MS bord1-2.yarvolna.net [193.232.43.254] 4 <1 MS <1 MS <1 MS egw.rybnet.ru [46.47.0.1] 5 * * * timed out for the request. 6 51 ms 50 ms 49 ms wix.w-ix.net [193.106.115.54] 7 * * * timed out for the request. 8 56 ms 51 ms 53 ms core1.hetzner.de [213.239.203.157] 9 60 ms 61 ms 60 ms core23.hetzner.de [213.239.203.154] 10 56 ms 56 ms 56 ms ex9k2.rz17.hetzner.de [213.239.229.18] 11 60 ms 60 ms 60 ms duna.hostven11.ru [138.201.53.22]Trace complete.C:\\Users\\Light> |
| Answer: |
access to the website you have. utochnyat that you have changed on the website |
| Question: |
yet nothing has changed. |
| Answer: |
this website on wordpress? if so on a different domain it won`t work. the website should fully reconfigure. completely change all the links in nastrojkah and in the database |
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also at places without files no such file /home/matahary/public_html/velan-svadba.ru/wp-load.php |
| Question: |
Yes, the site on WordPress. And how it to change? You have such a service? |
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you lack the files of the website, this is a more serious problem than its remake |
| Question: |
but he also worked to change the domain name. And that`s all we sent. |
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site does not have enough files, it does not depend on the change of the domain. need zagruzit all files. |
| Question: |
I downloaded the archive file. I was told that everything is fine. Then changed the address and then the files are gone. Can this be? The archive I downloaded, it needs to be. |
| Answer: |
specify where the archive |
| Question: |
in publichtml, folder \"velan2\" |
| Answer: |
such a folder You have no |
| Question: |
Oh, sorry, velan folder, it archive velan2 |
| Answer: |
in atoyac the following files bd_velan_mysql_2016-06-22_09-59.sql velan-svadba2.zip velan-svadba.zip |
| Question: |
velan-svadba2.zip is latest file with all the files like we said |
| Answer: |
In this archive, only the files of the website. Unzip them? |
| Question: |
I`m not familiar with word press. I understand that the files you`ve unpacked. The website worked. I don`t know if they have more time to unpack. If it helps, it is necessary. |
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and what else should it be? We just sent this over. Maybe the folder with the program itself (word press) there need? |
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the Archive is unpacked, but this is not a complete list of files. You have created a database in spanel? |
| Question: |
No. We bought the website. We have forwarded this archive. We sent it to you. More we didn`t do anything. |
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You details of the said entry in admin area? |
| Question: |
no |
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In this archive is not a complete list of files for polnotsennoi the operation of the site. |
| Question: |
Strange, it worked.... Is there any way to recover? Add these files? |
| Answer: |
No, there is a folder admin and a config file. |
| Question: |
if I send you the archive with the WordPress program, you will be able to unpack in the root folder of the site? |
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Yes you can |
| Question: |
uploaded the files to the folder wp-admin folder \"velan\". Unzip in the root folder of the site |
| Answer: |
in the root folder of a website? |
| Question: |
about which we write here. You said in the root folder is not enough admin and configuratino file. Here in this folder. I don`t know what it`s called. Also wanted to ask you about this. Because there are 2 similar folders. They created not me. And what is a website I don`t know. |
| Answer: |
please give me the name of the domain that whatever is confusion. |
| Question: |
was previously velan-svadba.ru Now we bought a new domain \"Velan-wedding.of the Russian Federation\" At this domain the website should be. |
| Answer: |
ok. please wait |
| Answer: |
still some files in not enough. for example /home/matahary/public_html/velan-svadba.ru/wp-load.php |
| Answer: |
also, there is the main configuration file |
| Question: |
that is the root folder velan-svadba.ru? And the site without this file (wp-load.php) used to work? |
| Answer: |
We do not know it. |
| Question: |
I added the missing files. Now can check if everything is fine with the domain? Does the website on a new domain? |
| Answer: |
you have an empty configuration file, theit Nasrec no connection to the database. what base is using the website? |
| Question: |
the base should be there, in folders. I don`t know. That`s all we sent. |
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utochnyat who sent you? you have access to a working version of the site? |
| Question: |
Working version of the site no. It stopped working after we bought the new domain name. Prior to that everything worked. This website we bought. We sent the archive with its folder. We sent it to you. The website worked. After changing your domain name to work longer.You said that the root folder \"velan-svadba.ru\". I`ve seen some base in the folder \"velan\". Is it? I don`t know where you have saved the files during unpacking. |
| Answer: |
the request sent to the administrator. |
| Answer: |
in the archive database from the website velan-svadba.ru |
| Question: |
a new website with this database isn`t working? The new domain name? |
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no, it can`t. there, the data from the old site. wordpress doesn`t work with drugimi domains |
| Question: |
And on the old domain then it can work? We now have extended. velan-svadba.ru |
| Answer: |
Yes, the old needs. and the second doamin you will substantial, it preparalytic |
| Question: |
And you can check it out? Doesn`t work |
| Answer: |
the domain with our hosting does not work Ukazat in the domain properties on siteregistration our DNS ns1.tickethost.info
ns2.tickethost.info |
