Question: |
What is the cause of a download site not working? |
Answer: |
from us, Your website works great, make him trasert start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - once the mouse-button to select to amass enter - skopirovat here in the ticket |
Question: |
OK |
Answer: |
now You available Your website? |
Question: |
nedostupenko skrins:\\Users\\Admin>tracert sdelaykomp.Gerasimovka route to sdelaykomp.ru [46.29.2.46]with the maximum number of jumps 30: 1 2 ms 2 ms 2 ms 172.24.192.1 2 3 ms 1 ms 1 ms 10.20.20.89 3 * * * timed out for the request. 4 * * * timed out for the request. 5 37 ms 12 ms 84 ms 10.100.3.109 6 * * * timed out for the request. 7 4 ms 4 ms 4 ms 10.100.15.189 8 4 ms 3 ms 3 ms DR13-BBR03-Backbone-link.is74.ru [10.100.3.62] 9 * * * timed out for the request. 10 4 ms 3 ms 3 ms 10.100.14.180 11 5 ms 4 ms 4 ms 10.100.14.97 12 * * * timed out for the request. 13 * * * timed out for the request. 7 14 ms 4 ms 4 ms BBR04-C7ER02-link.is74.ru [10.100.3.165] 15 * 5 ms 5 ms c7er02.is74.ru [10.100.3.166] 16 45 ms 43 ms 43 ms kiev-r0.w-ix.net [193.106.112.4] 17 43 ms 46 ms 42 ms dtel-ix.as6663.net [193.25.180.192] 18 89 ms 90 ms 89 ms 31.210.11.37 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28 * * |
Answer: |
immediately from Tresserra visible prpblem from Your Internet provider. But, Your website is working correctly. enter Your IP previerky can find here. whatismyip.com |
Question: |
OK I`ll try to understand |
Answer: |
contact Your operator of amps. |
Question: |
they have everything in order, and it is possible to change the address for the site, i.e. the location of the hosting on another server |
Question: |
all I figured out a bug in my router. sorry to bother you) |
Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |