| Question: |
I do not work on the website can`t upload photos no plug-ins what not via FTP not through the admin panel, it all happened yesterday after the hired freelancer screwed up the website, great to see You prosjba You have a backup of for example a week ago, I know your hosting every nedelcu makes backups may preserved what nebudu You have on the website was a lot of work |
| Answer: |
Hello. did you do a backup before you put freelancer on the site? when you have a problem? |
| Question: |
Yeah but I yesterday you guys said that the dead backup please see backup You-8.23.2016_13-33-45 |
| Question: |
Can you get something to save |
| Answer: |
a backup of the backup-8.23.2016_13-33-45 was done when the site was still working? |
| Question: |
Yeah I made it when the site was working but I was told that there are no files there escho backup that was previously if you can restore his backup-8.22.2016_15-52-18_gristom.tar |
| Question: |
Do You have a backup that was made before the 20th day |
| Answer: |
check. |
| Question: |
Thanks waiting |
| Answer: |
so, wait, who wrote yesterday with this account? how many of the site owners? what about bekapai can be discussed if your website worked yesterday perfectly with another hosting. you have given us to transfer the site and gave some backup from MDM we vosstanovili website on our hosting. |
| Question: |
Yes, it turned out that the freelancer game as it moved the site and domain to your hosting in one word, he robbed me of the website the website owner of one I Your hosting already. a month ago I asked to transfer my website to Your hosting then all was well and as a freelancer switched domain I can not even guess why I`m asking You to understand and besides I can not customize the site at least such as it was |
| Question: |
And transfer the website from where if I stole it I find thieves to my website and get them |
| Question: |
I do wonder how we can steal domain together with sitam access rights from a freelancer was only to FTP and admin site |
| Question: |
so You`d help |
| Answer: |
to migrate a site we need access to the hosting where EA is located. |
| Question: |
Thanks, I will try to figure it out myself if that I will write to You |
| Answer: |
ok |
| Question: |
When filling/updating the files in the template php, Filezilla error does not issue, and the files become empty, 0КБ |
| Answer: |
this means that you have no disk space. before download something to clean the place or you will ruin your site |
| Answer: |
this means that you have no disk space. before download something to clean the place or you will ruin your site |
| Question: |
OK |
| Answer: |
ok |
| Question: |
OK, thanks, helped. |
| Answer: |
Thank you, that appealed to customer support. |
