| Question: |
Hello.From under one of our providers has a problem with access to sites. In particular impulsi.givot tracing from клиента1 <1 MS <1 MS <1 MS vpn14.tlt.aist.net.ru [31.28.40.1]2 3 ms 2 ms 1 ms br-1.tlt.aist.net.ru [81.28.160.15]3 <1 MS <1 MS 1 ms blocked-sites.aist.net.ru [81.28.161.2]4 1 ms 1 ms 1 ms 81.28.161.15 1 ms 1 ms 1 ms 85.26.239.216 * * * timed out for the request.7 * * * timed out for the request.8 * * * timed out for the request.9 * * * timed out for the request.10 44 ms 45 ms 45 ms 83.169.204.7811 62 ms 62 ms 62 ms 83.169.204.8912 * * * timed out for the request.13 115 ms 108 ms 115 ms 31.210.11.3814 * * * timed out for the request.15 * * * timed out for the request.16 * * * timed out for the request.17 * * * timed out for the request.18 * * * timed out for the request.19 * * * timed out for the request.20 * * * timed out for the request.21 * * * timed out for the request.22 * * * timed out for the request.23 * * * timed out for the request.24 * * * timed out for the request.25 * * * timed out for the request.26 * * * timed out for the request.27 * * * timed out for the request.28 * * * timed out for the request.29 * * * timed out for the request.30 * * * timed out for the request.something can be done? How to solve the problem? |
| Answer: |
Hello. please ulichnie the user`s ip and missed the most important part of the trace , e start and end. without this it does not make sense |
| Question: |
how is this missed?here is the trace from клиента1 <1 MS <1 MS <1 MS vpn14.tlt.aist.net.ru [31.28.40.1]is not this the beginning?and then go to step 40 timed out for the request. |
| Answer: |
no, of course, this is not the beginning. not specified which domain is the trace and from what ip it responds. this is only the first hop in the trace, began to provide national rail links no and ip reception is important. |
| Question: |
Tracing route to impulsi.ru [46.29.2.79]with the maximum number of jumps 30:IP 31.28.49.114 |
| Answer: |
the ip on the server is not blocked. it is a static or dynamic ip? |
| Answer: |
the ip on the server is not blocked. it is a static or dynamic ip? |
| Question: |
Dynamic |
| Answer: |
when changing the ip access appears? |
| Question: |
No. |
| Question: |
No. |
| Answer: |
specify a new ip and trace please |
| Question: |
The client pararakelse. PI is the same. Probably still static. |
| Answer: |
please verify his ip let go to the site 2ip.ru |
| Answer: |
the question referred to the administrator, wait for amp. |
| Answer: |
specify the ip has changed or not |
| Question: |
not izmenilsya another customer with the same ISP.. same problem. IP static 81.28.163.215[16:37:44] Rustam Rameev: Tracing route to alfa-autograd.ru [46.29.2.79]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS SERVER3 [10.18.32.2] 2 1 ms <1 MS <1 MS 81.28.163.1 3 2 ms 2 ms 1 ms blocked-sites.aist.net.ru [81.28.161.2] 4 2 ms 1 ms 1 ms 81.28.161.1 5 1 ms 3 ms 1 ms 85.26.239.21 6 * timed out for the request. 7 * timed out for the request. 8 * timed out for the request. 9 * timed out for the request. 10 44 ms 44 ms 44 ms 83.169.204.78 11 62 ms 63 ms 62 ms 83.169.204.89 12 * timed out for the request. 13 110 ms 124 ms 124 ms 31.210.11.38 14 * timed out for the request. 15 * timed out for the request. 16 * timed out for the request. 17 273 ms hbg-bb1-link.telia.net [62.115.115.131] 18 143 ms 167 ms 145 ms prag-bb1-link.telia.net [80.91.246.11] 19 366 ms 168 ms 148 ms bpt-b4-link.telia.net [80.91.250.162] 20 126 ms 133 ms 125 ms pantel-ic-151985-bpt-b4.c.telia.net [213.248.73.214] 21 128 ms 130 ms 154 ms 31.210.11.37 22 135 ms 163 ms 142 ms 31.210.11.38 23 133 ms 131 ms 130 ms 46.29.2.79 then timed out for the request. |
| Answer: |
you can ask them to do a trace to 46.29.2.56 ? |
| Question: |
the provider requested information. Here`s what they said, Desired resource entered in the register on the grounds stipulated by article 15.1 of the Federal law of July 27, 2006 No 149-FZ date reason for inclusion in the registry reference Number for entry in the register of the body adopting the decision on registration in the register access Restriction 31.03.2016 2-4764/2016 Avtozavodskiy district court of Togliatti Samara region is limited to странице23:08:53 Lyudmila: that is, the site has been blocked by the decision of the Avtozavodsky district court of Calattini on one of our sites hosted under the account there is no information banned in Russia. On the server there are similar sites in other accounts?we moved to the rate VPS-1 with the hope that there will be no availability issues, and now this! ((( |
| Answer: |
we changed You ip |
| Question: |
Worked. Thank you. |
| Answer: |
ok
|
| Question: |
And under the other two sent (((The IP address has changed.The IP address for this domain may have changed recently. Check your DNS settings to verify that the domain is set up correctly. It may take 8-24 hours for DNS changes to propagate. It may be possible to restore access to this site by following these instructions for clearing your dns cache. |
| Question: |
What do we do? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Tracing route to impulsi.ru [46.29.2.79]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 10.0.24.254 2 1 ms 1 ms 1 ms host-81-23-178-193.tlt.ru [81.23.178.193] 3 2 ms 1 ms 1 ms border.tlt.ru [217.113.112.10] 4 27 ms 1 ms 202 ms 212.46.219.1 5 57 ms 57 ms 57 ms be101-dpi.tf01.Moscow.gldn.net [62.141.106.228] 6 57 ms 57 ms 57 ms 195.89.97.214 7 64 ms 64 ms 65 ms 195.89.97.213 8 64 ms 65 ms 64 ms ffm-b1-link.telia.net [80.239.132.37] 9 60 ms 61 ms 60 ms ffm-bb4-link.telia.net [62.115.121.8] 10 83 ms 87 ms 82 ms prag-bb1-link.telia.net [62.115.113.135] 11 87 ms 87 ms 87 ms bpt-b4-link.telia.net [80.91.250.71] 12 84 ms 84 ms 84 ms pantel-ic-151985-bpt-b4.c.telia.net [213.248.73.214] 13 85 ms 85 ms 88 ms 31.210.11.37 14 96 ms 92 ms 108 ms 31.210.11.38 15 86 ms 86 ms 85 ms 46.29.2.79 the Trace was completed. |
| Answer: |
please Wait. |
| Answer: |
you have not updated DNS , wait for DNS updates |
