| Question: |
Good day! Paid for * months in advance, why doesn`t the site work? |
| Answer: |
Hello. on your website was an attack. what do you know about this? have you been threatened? |
| Question: |
Good day! Nothing is known, threatened no one, and everything is very quiet.. Even there are no conflicts with anybody was not. Probably just some competitors. You can enable? |
| Answer: |
unfortunately you can`t include. the risk of povtoreniya attack. we can`t keep being attacked on a shared host. we can offer You a vps http://www.hostrace.net/tarif_vps.php |
| Question: |
Already usually protection on all hosts from such attacks.. For VPS to transfer all that can be worked in the near future? |
| Question: |
So what attack was that? The meter shows only that one person more *** pages browsed, it was an attack?) |
| Answer: |
make a plan change and we will start the site move. for hosting free protection from DDoS nepredstavlyaet that would not You say |
| Question: |
Well, the VPS is stable, all will work? On the domain of the national Assembly will remain the same? |
| Question: |
Tariff plan changed |
| Answer: |
NS will remain prezhdnie. the website is being moved |
| Question: |
When is it going to be about? |
| Answer: |
for *-* hours. |
| Question: |
OK thanks |
| Answer: |
VPS is configured and ready to use, the site migrated. Email settings has been sent to Your Inbox. Expect the amps. the DNS updates. |
| Question: |
Hello! How to understand that the site is still inaccessible???? |
| Answer: |
Hello.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Why do it if I have the meter I see that no transition when ** usually on Sunday, and the site does not open at all. Crooked moved yesterday hike, IP changed or na can the other? |
| Question: |
|
| Answer: |
please Wait. |
| Answer: |
please Check now.
|
| Question: |
Now everything is OK what the problem was? |
| Answer: |
the server was attack: We have indications that your server has been attacked. Those responsible for thishave been asked to solve the issue and to give us a statement on the cause of theattack.This is an information email only and does not require any further action on your part.In some cases such an attack can place a considerable strain on network resourcesand, as a result, a segment of our network can be adversely affected. In such a casethe IP address of the attacked server can be blocked as a precautionary measure. You will receive a separate notification with further information if this happens.Important note:When replying to us, please leave the abuse ID [AbuseID:*AA***:**] unchanged in thesubject line.Kind regards > Direction IN> Internal ***.***.***.***> Threshold FlowsDiff *** flows/s, Diff: *.*** flows/s> Sum ***.*** flows/s***( * . * * * flows/s), ***.***.*** packets/s***(*.***.***packets/s), ***,*** GByte/s***( * . * * * MBit/s)> External **.**.***.**, ** flows/s***(* flows/s), **.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.*.***, ** flows/s***(* flows/s), **.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.***.**, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.**.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External **.***.**.**, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.**.**.**, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.**.***.**, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.**.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.**.**, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.**.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External **.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> 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* * * GByte/s***(* MBit/s)> External **.**.***.**, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External **.**.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.**.**, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.**.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**packets/s)*, * * * GByte/s***(* MBit/s)> External **.**.**.**, * flows/s***(* flows/s), *.*** packets/s***(** packets/s)*,*** GByte/s***(* MBit/s)> External **.**.*.***, * flows/s***(* flows/s), *.*** packets/s***(** packets/s)*,*** GByte/s***(* MBit/s)> |
| Question: |
Since the attack is transferred to the VPS and said that everything is OK now? Or forgot to include just? |
| Answer: |
No, the attack was postponed to the VPS server: > Internal ***.***.***.*** see what IP? |
| Question: |
So a sense to carry it if day again were not working? It is possible to track where is the attack? |
| Answer: |
Now it is not. The site is running. |
| Question: |
Again, why the website not working??? |
| Question: |
Please include as quickly as possible and send a full backup |
| Question: |
This address **.**.***.** in the black list to add the attack is not terrible I think it will be |
| Answer: |
> Internal ***.***.***.***
> Threshold FlowsDiff *** flows/s, Diff: *.*** flows/s
> Sum ***.*** flows/s***( * . * * * flows/s), ***.***.*** packets/s***(*.***.***
packets/s), ***,*** GByte/s***( * . * * * MBit/s)
> External **.**.***.**, ** flows/s***(* flows/s), **.*** packets/s***(**
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packets/s)*, * * * GByte/s***(* MBit/s)
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packets/s)*, * * * GByte/s***(* MBit/s)
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packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.**, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.**, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.**.***, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.**, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.**, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.**, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External **.**.***.**, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External **.**.***.***, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.**.**, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.**.***.***, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External ***.***.***.***, * flows/s***(* flows/s), *.*** packets/s***(**
packets/s)*, * * * GByte/s***(* MBit/s)
> External **.**.**.**, * flows/s***(* flows/s), *.*** packets/s***(** packets/s)
*,*** GByte/s***(* MBit/s)
> External **.**.*.***, * flows/s***(* flows/s), *.*** packets/s***(** packets/s)
*,*** GByte/s***(* MBit/s) the ip is blocked in a data center because the attack creates a problem in their network. |
| Question: |
please send backup as soon as possible if you are unable to put and get the money back, another site was moved and it works steadily at another hoster, no attacks |
| Question: |
Well, what about the backup? |
| Question: |
Please send backup quickly, and so have a lot of time lost |
| Answer: |
Your backup http://hostven**.com/cpmove-szzz.tar.gz |
| Question: |
Thank you. The account can be closed, please return the remainder back to the ************* or ************* |
| Answer: |
regarding the refund, create a ticket in Department of Finance. |
|
