| Question: |
Good afternoon,ladies and Gentlemen, I bought the pattern online shop on Bitrix.I want to take the help of support agencies in the setting.Request data:\"* Access to the hosting control panel, Domain name sitetake required registration information: email, phone, contact person, address where you are using Bitrix (domain names)\"If I provide this data - is there a risk of losing control over the site?!Thank you |
| Answer: |
Hello. You have requested information on what kind of website you want to install and Your data as I understand to contact You. What You need predostavil is FTP access, and specify which site you want to ustanovit.
Loss controls? If they changed the passwords to log into the control panel, we can return the password back. Just in case make a backup of the account and deflate to your computer. |
| Question: |
Oleg, how to make a backup account? |
| Answer: |
Log in to Your cPanel, under \"Backup\", then click on the \"Download a full backup of the web site,\" specify the mailbox on which should come to the notice where a copy of the be ready, then You will need to deflate the files. The archive itself is stored on the server is not necessary. |
|
