| Question: |
Hello, why it is not available all my sites (nabloge.ru for example) and billing hosting from many regions. |
| Answer: |
Hello. How long have you inaccessible sites?
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
In the morning (for the Primorye territory +7 from Moscow). Then believe in the accessibility of regions, many shows that are not available.Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\VLAD>tracert nabloge.Gerasimovka route to nabloge.ru [138.201.57.85]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.1.1 2 37 ms 33 ms 41 ms 10.251.14.129 3 30 ms 31 ms 31 ms 10.251.14.130 4 201 ms 212 ms 202 ms 95.167.95.113 5 201 ms 202 ms 202 ms gw-rostelecom.hetzner.de [213.133.113.253] 6 191 ms 192 ms 191 ms core4.hetzner.de [213.239.203.237] 7 210 ms 209 ms 210 ms core23.hetzner.de [213.239.229.74] 8 211 ms 211 ms 212 ms ex9k2.rz17.hetzner.de [213.239.229.18] 9 207 ms 206 ms 211 ms tisza.hostven02.ru [138.201.57.85]Trace complete.C:\\Users\\VLAD> |
| Answer: |
according to the trace site available. specify from what region You are unavailable billing |
| Answer: |
where did You check the inaccessibility of the regions? |
| Question: |
Checked here: http://ping-admin.ru/free_test and/ or Inaccessible from the village of Chernigovka, Primorsky territory (200 km from Vladivostok). Provider Rostelecom (he`s everywhere). |
| Question: |
Checked nabloge.ru But billing also can not get. |
| Answer: |
how do you write a support ticket if you can`t get to billing? you napisao ticket, then you are in the billing system |
| Answer: |
You can make trasert to our website binargi.biz |
| Question: |
Proxy talk and see the sites... like For FTP works, but files are transferred with difficulty, with mistakes... Without a proxy.Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\VLAD>tracert binargi.bizТрассировка route to binargi.biz [138.201.20.201]with the maximum number of jumps 30: 1 <1 MS 1 ms <1 MS 192.168.1.1 2 31 ms 31 ms 31 ms 10.251.14.131 3 31 ms 30 ms 29 ms 10.251.14.130 4 190 ms 188 ms 190 ms 217.107.68.7 5 191 ms 190 ms 189 ms decix2-gw.hetzner.de [80.81.193.164] 6 194 ms 194 ms 195 ms core24.hetzner.de [213.239.203.150] 7 210 ms 208 ms 208 ms ex9k1.rz17.hetzner.de [213.239.203.234] 8 193 ms 193 ms 195 ms mecheck.binargi.biz [138.201.20.201]Trace complete.C:\\Users\\VLAD> |
| Question: |
In, earned sites... |
| Question: |
And billing of approx. |
| Answer: |
can Transervice show? have you changed the route? |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\VLAD>tracert binargi.bizТрассировка route to binargi.biz [138.201.20.201]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.1.1 2 31 ms 43 ms 30 ms 10.251.14.129 3 31 ms 30 ms 30 ms 10.251.14.130 4 188 ms 190 ms 189 ms 217.107.68.7 5 193 ms 193 ms 193 ms decix2-gw.hetzner.de [80.81.193.164] 6 195 ms 194 ms 195 ms core24.hetzner.de [213.239.203.150] 7 195 ms 195 ms 193 ms ex9k1.rz17.hetzner.de [213.239.203.234] 8 201 ms 194 ms 201 ms mecheck.binargi.biz [138.201.20.201]Trace complete.C:\\Users\\VLAD> |
| Answer: |
you can bring the trace to the point of inaccessibility? |
| Question: |
How? Now it is available. I have not kept. Above which overthrown, only the... |
| Answer: |
if another is available. |
| Question: |
Well, OK... Actually, this was the first time. |
| Answer: |
most likely the problem is with the channel in the data centre to your website and our on different servers but in one data center |
