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Question:	Sites not available nearly 7 hours, I lose the income, and you`re charging me. Tech support talks about some mythical attack on my site and trying to float me a more expensive rate???What You have provided for compensation in such cases ???
Answer:	Hello. your website creates a high load naselle and requires upgrading or migrating to a vps server. The website objazatelno should be ustanovleny the caching plugins and removed unnecessary plugins. The rules of the hosting is provided off site for the creation of high loads. access to the site is open, in the case of ignoring vopsea of optimizacii and create load on the server website again maybe life is locked.
Question:	You provide unlimited traffic. If not I will go to another provider.
Answer:	and then if you have a traffic load on the CPU . your website creates narula on the processor. the website needs to be optimized. install plugins keshirovaniya disable heavy plugins