| Question: |
Good afternoon. The website doesn`t open. Writes the crash when opening the page. Server does not respond |
| Answer: |
Hello. Your website will be available to You in the near future. We apologize for the inconvenience.
In a data center network issues
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| Question: |
Exemplary is the time when all will be adjusted? for more than a hour |
| Answer: |
working On the problem but we are not affected unfortunately. |
| Answer: |
Hello. now an server is a powerful DDoS attack. we can offer You transfer the site to another server. but because of the huge size of your account it may take a few hours |
| Question: |
I don`t know how to do it better. If there is an attack, you do not know when it ends, then it is better to move. But if in the near future problems to be resolved I am willing to wait. |
| Answer: |
unfortunately, hackers do not warn about this. |
| Question: |
Let us then tolerate, only to make sure nothing was lost from the data. |
| Answer: |
please Wait. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
traceroute to sleeppp.ru (185.47.54.206), 64 hops max, 72 byte packets 1 router.asus.com (192.168.1.1) 0.824 ms 6.647 ms 0.807 ms 2 10.6.0.1 (10.6.0.1) 1.383 ms 1.445 ms 1.410 ms 3 10.4.4.10 (10.4.4.10) 1.486 ms 1.517 ms 1.455 ms 4 194.85.144.49 (194.85.144.49) 3.246 ms 4.258 ms 4.918 ms 5 mx.vicigroup.ru (194.186.124.146) 5.047 ms 5.170 ms 4.961 ms 6 80-64-96-117.rascom.as20764.net (80.64.96.117) 12.850 ms 13.074 ms 11.256 ms 7 81-27-252-161.rascom.as20764.net (81.27.252.161) 10.319 ms 10.250 ms 10.122 ms 8 85-143-184-42.customer.comfortel.pro (85.143.184.42) 11.328 ms 10.989 ms 10.878 ms 9 * * 85-143-184-42.customer.comfortel.pro (85.143.184.42) 44.135 ms !H10 * * *11 85-143-184-42.customer.comfortel.pro (85.143.184.42) 51.380 ms !H * *12 * 85-143-184-42.customer.comfortel.pro (85.143.184.42) 122.251 ms !H *13 * * 85-143-184-42.customer.comfortel.pro (85.143.184.42) 879.833 ms !H14 * * *15 * * *16 * * *17 85-143-184-42.customer.comfortel.pro (85.143.184.42) 333.887 ms !H * *18 * 85-143-184-42.customer.comfortel.pro (85.143.184.42) 38.427 ms !H *19 * * *20 * 85-143-184-42.customer.comfortel.pro (85.143.184.42) 1033.195 ms !H *21 * * 85-143-184-42.customer.comfortel.pro (85.143.184.42) 31.325 ms !H22 * * *23 85-143-184-42.customer.comfortel.pro (85.143.184.42) 109.180 ms !H * 1147.452 ms !H |
| Answer: |
you Have not yet renewed the IP, please wait. |
| Question: |
How much wait can take a IP change?Why do I still not open, although with the phone everything is OK |
| Answer: |
if you`re not in for an hour to go to the website of the CSN you have probably already updated |
| Question: |
The website sarabat but not for long.Produces here such ошибкуInternal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 500 Internal Server Error error was encountered while trying to use an an ErrorDocument to handle the request. |
| Answer: |
try to refresh the page or log on the website with the www prefix. |
| Question: |
Now my colleague sent me a screenshot, I don`t know how to Get it to send. But on it in large gray letters sorry.Please contact the provider. I`m all right. How to deal with it? |
| Answer: |
you just Need to clear the browser cache |
| Question: |
Thank you!Everything was OK |
| Answer: |
OK |
