| Question: |
Hello, suddenly stopped working and the main site and several subdomains. Error ForbiddenYou don`t have permission to access / on this server.Additionally, a 403 Forbidden error was encountered while trying to use an an ErrorDocument to handle the request. |
| Question: |
And on some subdomains there are other sites we hike hacked? |
| Answer: |
Hello. Changed the IP of the server.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Web>tracert ilocked.Gerasimovka route to ilocked.ru [185.47.54.91]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS 192.168.0.1 2 3 ms 2 ms 43 ms 189.82.111.78.ptspb.ru [78.111.82.189] 3 20 ms 5 ms 9 ms lsr-mm11.p2p.asbr1-mx240.ptspb.net [188.227.25.18] 4 <1 MS <1 MS <1 MS asbr1-mx240.p2p.lsr-mm11.ptspb.net [188.227.25.17] 5 <1 MS <1 MS <1 MS 85-143-184-42.customer.comfortel.pro [85.143.184.42] 6 <1 MS <1 MS <1 MS 185.47.54.91 the Trace was completed.C:\\Users\\Web>C:\\Users\\Web> |
| Question: |
how could he change? what`s going on? |
| Answer: |
Hello. on DNS the server has been attack. the problem is eliminated. |
| Question: |
approximately how long will it take? |
| Answer: |
this is vosstanovlena http://www.host-tracker.com/InstantCheck/ResultComplete/dcaac057-5f73-e611-80c5-0003ff733473 you have probably a DNS cache. |
| Question: |
and approximately how long to wait until updated the DNS cache? |
| Answer: |
if you go to the site now every few easy minutes, you need to be quickly refreshed |
| Question: |
And if users? |
| Answer: |
we have brought You statistiku availability worldwide worldwide your website works with your server. therefore users visit the website |
| Question: |
Please check below rnd-ilocked.ru and ilocked.by worked with a new IP. They are working with is wrong. This is a problem due to DNS cache? |
| Answer: |
They work with your server |
| Question: |
http://www.host-tracker.com/InstantCheck/ResultComplete/70022d22-7b73-e611-80c3-0003ff730224 it rnd-ilocked.ru |
| Question: |
and ilocked.by Yes, you are right. |
| Answer: |
please Check now.
|
| Answer: |
rnd-ilocked.ru - you need to wait a bit. |
| Question: |
Not yet, I`ll check later and write |
| Answer: |
OK |
| Question: |
how long to wait, approximately? http://www.host-tracker.com/InstantCheck/ResultComplete/e03775a9-9573-e611-80c5-0003ff733473 |
| Answer: |
it depends on cache DNS. do that for a long time updated |
| Question: |
well, that I think about it, everything else seems to have fallen into place. |
| Answer: |
unfortunately in this process we can`t control |
