| Question: |
Hello please help. the website ceased to live. Partplat.ru Microsoft Windows [Version 6.3.9600](c) Corporation Microsoft (Microsoft Corporation), 2013. All rights reserved.C:\\Users\\User164X5X4L640>tracert partplat.Gerasimovka route to partplat.ru [185.47.54.96]with the maximum number of jumps 30: 1 2 ms 1 ms 1 ms my.router [192.168.1.1] 2 * * * timed out for the request. 3 * * * timed out for the request. 4 6 ms 2 ms 3 ms m9-crs-be15.corbina.net [195.14.54.82] 5 3 ms 2 ms 2 ms m9-bb-po5.corbina.net [78.107.184.216] 6 3 ms 4 ms 2 ms 62.205.161.194 7 10 ms 14 ms 10 ms 80-64-96-117.rascom.as20764.net [80.64.96.117] 8 11 ms 10 ms 10 ms 81-27-252-161.rascom.as20764.net [81.27.252.161] 9 10 ms 10 ms 38 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 10 11 ms 11 ms 10 ms 185.47.54.96 the Trace was completed.C:\\Users\\User164X5X4L640>tracert partplat.ru |
| Answer: |
Hello what has changed on the website? |
| Question: |
this morning I bought a paid Wordpress theme, all set, key led. it worked, began to customize the home page-stuck. tried to restore from backup the root directory, didn`t help. |
| Answer: |
did You do a full backup? |
| Question: |
Yes |
| Answer: |
we Moeen vosstanovit account from this backup backup nahoditsya account? |
| Question: |
now through the tablet went to the site in the admin panel. using a laptop doesn`t. what the problem might be? activated old light theme, everything works but only with a tablet laptop is not working. |
| Answer: |
please Do traceroute to Your domain from the laptop : start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Yes of course you can do everything you need. while the product website is not filled. with nothing to lose. |
| Answer: |
then just pereustanovit website in the panel |
| Question: |
Microsoft Windows [Version 6.3.9600](c) Corporation Microsoft (Microsoft Corporation), 2013. All rights reserved.C:\\Users\\User164X5X4L640>tracert partplat.Gerasimovka route to partplat.ru [185.47.54.96]with the maximum number of jumps 30: 1 1 ms 1 ms 1 ms my.router [192.168.1.1] 2 * * * timed out for the request. 3 * * * timed out for the request. 4 35 ms 5 ms 23 ms m9-crs-be15.corbina.net [195.14.54.82] 5 2 ms 2 ms 3 ms m9-bb-po5.corbina.net [78.107.184.216] 6 3 ms 2 ms 3 ms 62.205.161.194 7 15 ms 15 ms 11 ms 80-64-96-117.rascom.as20764.net [80.64.96.117] 8 11 ms 10 ms 14 ms 81-27-252-161.rascom.as20764.net [81.27.252.161] 9 10 ms 10 ms 9 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 10 10 ms 10 ms 11 ms partplat.ru [185.47.54.96]Trace complete.C:\\Users\\User164X5X4L640> |
| Answer: |
the site should be available. |
| Question: |
today I have done it from backup didn`t help. I still have time to do the procedure? |
| Question: |
laptop not available inwhat form, tablet is only available console website. Sam the site is not connected. right now, I try to go to the computer and reboot the router. |
| Answer: |
Elina website nichego no topronto pereustanovit |
| Question: |
partially figured out the new theme I bought and installed it there has been some glitch on the main page with the featured pages module. as soon as I include it all. on laptop still the site is not open.okay please tell me how to reinstall? completely. when installing I had problems with the script installed on the host, since you have a 30-second limit on the execution of the installation script and he simply does not have time to set. and another question, before installing the new site I need to delete the old how to do it? just delete everything from the folder public_html ? |
| Answer: |
Yes, prsoto remove the contents of the folder. folder do not touch. |
| Question: |
I see the root folders in the file, menejeri my host (/home/lexx1sim) Bkp folder. tell me what`s the file? the internal architecture is almost the same as my site. |
| Answer: |
you already addressed or questions of besnoitia site before? |
| Question: |
with the issue of installation of treatment and helped me to put it, to be more precise, your support has established my website. with the question of the restoration of the site I turn to first. |
| Answer: |
Specify the path to the folder of the website. |
| Question: |
/home/lexx1sim/bkpесли you about this pakuaki need can throw a login password is admin |
| Answer: |
please wait. |
| Question: |
OK |
| Answer: |
/home/lexx1sim/bkp in that folder some of your backups |
| Question: |
OK |
| Answer: |
you can install wordpress directly in the control panel ded07.net/faq/softaculous/wp |
| Question: |
yeah I`ll try a clean install,if I can set without loss of leave. |
| Question: |
WordPress cannot be installed in the free version of Softaculous! Please inform the server administrator to purchase the premium version of Softaculous!tell me how to put? |
| Answer: |
please Try again now, since we have not seen such messages. |
| Question: |
tried. the same. |
| Answer: |
please wait |
| Answer: |
please Check now.
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