| Question: |
good day! Yesterday morning made payment, the money is credited, and access to the site http://www.pastushak.com.ua/ closed. How can I solve this issue? |
| Answer: |
Hello. Check amps. You cannot login in cPanel or You have not displayed a domain name? |
| Question: |
Generally will not can come. And the site is not displayed. The page is not available. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601](c) \"ExxonMobil\" corpo?I Microsoft (Microsoft Corp.), 2009. Us? right schisano.C:\\Users\\Volodimir>tracert pastushak.com.uaTracing route to pastushak.com.ua [212.86.107.43]over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.0.1 2 1 ms 2 ms 4 ms 10.40.243.254 3 6 ms 17 ms 23 ms 109.95.48.14 4 8 ms 13 ms 21 ms maxnet-10G-gw.ix.net.ua [195.35.65.136] 5 20 ms 7 ms 7 ms ukrnames.maxnet.ua [79.171.125.210] 6 8 ms 8 ms 11 ms 212.86.107.43.ip.ukrnames.com [212.86.107.43]Trace complete.C:\\Users\\Volodimir> |
| Question: |
Let me ask you.And what does this operation if from other servers so it is impossible to visit the site? |
| Answer: |
Why is it impossible, possible. Here for example https://tools.pingdom.com/#!/Hihff/pastushak.com.ua error connecting to the database but the access is. Check connection settings |
| Question: |
How to fix the situation?I don`t know anything about Pingdom Website Speed TestИ there need to register? |
| Answer: |
there is no nugenerations, there is a screenshot which shows what ito venona your website. ie otsutsvtie connection to the database. base you have. please upload the database dump |
| Question: |
Sorry, the greatest minds in programming that I don`t understand how to solve this problem! Before you make the 6 payments I asked if all will work as it was after the purchase? - Yes, of course! There`s All the rules. Propeciia and work. He said at once that there is no database and will not work. I would not prolong. And where and how to download this database? This Wisdom says Error establishing a database connection. Tell us how to get out of this situation? |
| Answer: |
unfortunately the backup of the database we have. BME files that were in became we downloaded. Probably need to pereaslavl website. |
